Red Hat

Consultant

• Assist in supporting customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions
• Continuously learn, grow, and adapt to new skills and technologies
• Travel frequently (30-40 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers.

Associate Consultant

Solutions Engineer

• Deliver successful Red Hat Ansible workshops of both technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions.
• Scope evaluations and guide customers through successful proofs of concept and pilot deployments.
• Work closely with internal product teams, Product Engineering, Professional Services, Support, and Sales to ensure a world-class customer experience with Red Hat’s products
• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.
• Demonstrate thought leadership in the Ansible communities by producing world-class white papers, webinars, etc., and speaking at industry-leading conferences.

Associate Principal Solution Architect – Financial Services

Machine Learning Engineer

• Write robust Python and C++, working on vLLM systems, high performance machine learning primitives, performance analysis and modeling, and numerical methods.
• Contribute to the design, development, and testing of various inference optimization algorithms
• Participate in technical design discussions and provide innovative solutions to complex problems
• Act as a core contributor for the vLLM open-source project: reviewing PRs, authoring RFCs, and mentoring external contributors
• Mentor and guide other engineers on the team and foster a culture of continuous learning and innovation

Senior Principal Machine Learning Engineer, vLLM Inference

Program Manager

• Lead the large-scale cross-functional effort to align teams on a unified vision
• Develop and maintain the master plan, schedule, and status across multiple GenAI projects
• Collaborate with senior stakeholders to define a strategic technical vision for Generative AI solutions
• Actively partner with Legal and Security teams for ethical AI guidelines
• Conduct collaborative meetings for key technical decision-making
• Cultivate strong relationships with functional leaders and business partners
• Lead and implement process improvements focusing on ML Ops pipeline

Principal Program Manager, Generative AI

Artificial Intelligence

• Orchestrate Distributed Inference: Deploy and configure LLM-D and vLLM on Kubernetes clusters. You will set up and configure advanced deployment like disaggregated serving, KV-cache aware routing, KV Cache offloading etc to maximize hardware utilization.
• Optimize for Production: Go beyond standard deployments by running performance benchmarks, tuning vLLM parameters, and configuring intelligent inference routing policies to meet SLOs for latency and throughput. You care about Time Per Output Token (TPOT), GPU utilization, GPU networking optimizations, and Kubernetes scheduler efficiency.
• Code Side-by-Side: Work directly with customer engineers to write production-quality code (Python/Go/YAML) that integrates our inference engine into their existing Kubernetes ecosystem.
• Solve the 'Unsolvable': Debug complex interaction effects between specific model architectures (e.g., MoE, large context windows), hardware accelerators (NVIDIA GPUs, AMD GPUs, TPUs), and Kubernetes networking (Envoy/ISTIO).
• Feedback Loop: Act as the 'Customer Zero' for our core engineering teams. You will channel field learnings back to product development, influencing the roadmap for LLM-D and vLLM features. Travel only as needed to customers to present, demo, or help execute proof-of-concepts.

Forward Deployed Engineer, AI Inference – vLLM, Kubernetes

DevOps Engineer

• Assist with the upgrading of infrastructure software and the deployment of new software, including building, deploying, and supporting software created
• Write and execute tests for software and systems that the team develops, including unit tests and end-to-end tests
• Make code fixes and adjust the software that is owned and operated by the team, generally in response to bugs, errors, and live incidents

Site Reliability Engineer

Full-stack Engineer

• Develop customer-facing tools in Go and Python.
• Develop integrations between various services from Red Hat’s Hybrid Console services with RHEL stack.
• Participate in the implementation of unified client tools by adding support for a more modernized registration, data collection, and remote management options.
• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) during the whole development lifecycle, from code generation to reviews, to accelerate development cycles and enhance code quality.
• Contribute to unit and integration test development and work with quality engineers to ensure the highest level of product quality.
• Participate in technical vision and provide leadership on critical and high-impact projects.
• Stay up to date with the latest technologies and development methodologies.
• Prototype and present your ideas; communicate with other team members.
• Work in a cross-functional team together with other software engineers, quality engineers, product and project managers to apply the implementation of those features and processes to the specific software products.

Senior Software Engineer – Client Tools

• Create and guide new feature development; contribute to high profile and strategic open source projects in Kubernetes SIGs
• Create/submit patches for bug fixes and review patches from other contributors
• Continuously test your component/code on all levels and continuously improve our CI system
• Provide support for your component/code in production for internal and external customers.
• Improve current solutions and workflows; prefer appropriately simple, repeatable solutions over more complex and failure-prone ones
• Communicate and work effectively with all levels of associates including senior management
• Document and demonstrate solutions by developing documentation, diagrams, code comments, and clear code where necessary
• Collaborate with other engineers across the Red Hat OpenShift engineering team and work alongside members of the Documentation, Support, and Quality Engineering (QE) teams

Senior Software Engineer – API Server, OpenShift

• Create and guide new feature development; contribute to high profile and strategic open source projects in Kubernetes SIGs
• Create/submit patches for bug fixes and review patches from other contributors
• Continuously test your component/code on all levels and continuously improve our CI system
• Provide support for your component/code in production for internal and external customers
• Improve current solutions and workflows; prefer appropriately simple, repeatable solutions over more complex and failure-prone ones
• Communicate and work effectively with all levels of associates including senior management
• Document and demonstrate solutions by developing documentation, diagrams, code comments, and clear code where necessary
• Collaborate with other engineers across the Red Hat OpenShift engineering team and work alongside members of the Documentation, Support, and Quality Engineering (QE) teams

Principal Software Engineer – API Server, OpenShift

Technical Account Manager

• Provide personalized, attentive support and mentorship to enterprise customers
• Develop relationships with key business and IT stakeholders
• Deliver key portfolio updates and assist customers with upgrades of offerings
• Conduct technical investigations of customer issues and provide advice and guidance on Red Hat’s offerings
• Engage with Red Hat’s engineering teams to help develop solutions based on customer engagements
• Analyze and present periodic reviews of operational performance to customer leadership

Technical Account Manager – OpenShift

Architect

• Serve as a subject matter expert at the customer site
• Understand industry practices and Red Hat's policies, procedures, and values
• Demonstrate good judgment in selecting best methods to obtain solutions
• Implement and integrate Red Hat's open and hybrid cloud solutions
• Team up with customers to rapidly build application prototypes
• Collaborate with project and customer team members
• Contribute to project documentation and diagrams
• Mentor and share your knowledge with customers

RHEL Architect – Consulting

• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities.
• Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat’s technologies.
• Attain Trusted Advisor status with both key business and technical decision makers.
• Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs.
• In support of the Customer Success Strategy and Success Manager, monitor and identify trends in Red Hat adoption and utilization, Success Plan adoption and utilization, providing guidance as part of Quarterly Success reviews.
• Proactive liaison and focal point into Red Hat Technology and Product teams and Technical Support Team, to address product feature/technical hurdles.
• Provide proactive Communications in the event of a service degradation or disruption.
• Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction.
• Provide executive level summary status reports both internally and to the customer for all high severity cases.
• Collaborate with internal teams to improve customer satisfaction and reduce renewal risk.
• Foster existing unused product capabilities/functionality that could help customer's business.
• Serve as the customer advocate within Red Hat
• Travel regionally to visit customers occasionally

OpenShift Technical Account Manager

• Execute cross-functional launch process to bring new products to market, including SKU lifecycle, product messaging, operational and delivery requirements/readiness
• Serve as the an interface between the product development team and broader services organization; document offering specifications and communicate necessary details to respective stakeholders
• Collaborate with services marketing to prioritize field marketing initiatives, lead generation campaigns, launch activities, and resource requirements based on product roadmap and industry trends
• Lead ongoing weekly go-to-market meetings with a broad range of global stakeholders while building consensus and leading through influence

Associate Program Manager – Technical

• Collaborate with different teams within the Red Hat OpenStack organization
• Lead the build out and continuous improvement of the CI process for OpenStack
• Contribute to feature test coverage, tooling frameworks, issue troubleshooting and resolution of OpenStack services
• Work with the OpenStack deployment - including OpenShift managed operators - and upstream CI teams to improve automation coverage
• Proactively define and implement automated processes
• Maintain and troubleshoot issues in the OpenStack production chain pipeline

Senior Software Engineer – Red Hat Openstack

• Support enterprise customers in implementing automated and containerized cloud application platform solutions
• Learn new technologies quickly, including container orchestration and microservices
• Perform technical reviews and proactively identify and prevent issues
• Understand customer technical infrastructures and advocate on their behalf
• Collaborate with engineering, R&D, product management, and technical support teams
• Create documentation regarding customer issues and resolutions
• Manage and grow customer relationships through attentive support