Red Hat

Architect

• Lead the architecture, design, and delivery of complex Ansible Automation Platform solutions for Financial Services customers
• Translate regulatory, risk, availability, and operational requirements into scalable, secure, and reusable automation frameworks, playbooks, roles, and collections
• Serve as the primary technical point of contact and trusted advisor on automation strategy for assigned accounts
• Conduct scoping / pre-sales calls, discovery workshops, maturity assessments, and proof-of-concept engagements to identify and prioritize automation opportunities
• Build and deliver production-grade playbooks and content for infrastructure provisioning, configuration management, application deployment, compliance as code, security orchestration, and Day-2 operations
• Integrate AAP with customer ecosystems: public clouds (AWS, Azure, GCP), VMware, network devices, ITSM (especially ServiceNow), CMDBs, identity systems, and secret management
• Troubleshoot complex, multi-system automation issues in production environments
• Mentor customer teams and junior Red Hat consultants on Ansible best practices, GitOps, Event-Driven Ansible, and DevOps culture
• Contribute reusable assets (roles, collections, reference architectures) to Red Hat’s internal knowledge base and the broader Ansible community
• Maintain deep expertise in the AAP portfolio and stay current on new features (Automation Controller, Execution Environments, Private Automation Hub, Content Collections, Lightspeed, Event-Driven Ansible, etc.)
• Obtain and maintain at least two relevant active Red Hat certifications (e.g., RHCE, Ansible Automation, Advanced Automation, OpenShift, etc.)

Architect, Ansible – FSI

• Collaborate with project and customer team members to meet timelines and goals
• Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management
• Mentor and share knowledge with customers
• Lead the strategy and guide the adoption of automation techniques and DevOps processes to improve the cloud life cycle
• Support the development and review of complex task lists, providing expert guidance on project scoping and ensuring alignment with customer requirements and business objectives
• Design and advocate solutions using cloud technologies, design principles, integration points, and automation methods

Architect, OpenShift – FSI

Account Manager

• Attract, develop and sell with partners to grow territory sales in Argentina and Chile
• Manage the partnership with Distribution partners, Hyperscaler partners and cloud services provider (CCSP) partners within the South Latin America Spanish Speaking (SOLA) region
• Serve as an internal advocate and helping forge collaboration with Red Hat's territory sales teams and local partner account managers
• Build strategic alliances with the ecosystem to offer solutions compelling for the market
• Own the strategic plan for the business within SOLA and work with leadership teams to implement the plan
• Target and develop new partners as necessary

Partner Sales Account Manager

Chief Technology Officer

• Lead a cross-functional team of Chief Architects focused on articulating Red Hat's technology vision and competitive commercial sector differentiation in one-to-many publications, presentations and/or one-on-one C-suite engagements
• Provide guidance to sales teams with direct customer executive CXO/VP engagement, enabling them with globally-proven solutions that solve the most acute business challenges
• Represent Red Hat at industry events, forums and conferences
• Be a lead speaker providing insights and a view of the Telco industry and future trends
• Engage industry market analysts and journalists to provide the telco voice of Red Hat to drive thought and market leadership for positive perception of Red Hat
• Identify market opportunities and product gap patterns to assist product and technology teams with feature prioritization and product investment
• Collaborate with architects, product managers, tech advisors and solution partners to evolve solution reference architectures to address emerging market opportunities
• Serve as a single point of contact for escalations related to Telco customer product adoption, as well as customer and partner success
• Serve as a key contributor in establishing methodologies and content on taking Red Hat's products and solutions combined with partner technologies to enable telcos to deliver innovative services and capabilities that meet their mission critical business needs
• Build a community of colleagues involved in any global telco accounts, projects, or activities to collectively learn and improve based on each other's experience
• Manage internal BU/Product Manager engagement by assisting with the collection, organization, and prioritization of customer requirements and market opportunities to provide feedback on roadmap direction and direct prioritized feedback loop from black belts to System Reliability Engineering (SRE)
• Work alongside local teams to support strategic engagements; validate existing customer challenges and requirements; and explore and develop innovative ways to arrive at new outcomes
• Provide ongoing mentorship to aspiring colleagues across the telecom / software or other vertical industries
• Provide the Office of the CTO perspective on emerging technologies on outbound product guidance and messaging from the Business Units
• Engage regularly with field and product leaders, through quarterly business reviews (QBRs), BU / Sales interlocks, and other regular touchpoints, to provide customer and partner feedback that informs Red Hat’s technology strategy, vision, priority investment areas, and informs sales with overall customer insights that progress seller conversations
• Serve as the leader for telco-related Flight Path engagements, a program designed to help our customers establish a roadmap and implement their digital transformation

Chief Technology Officer, Telecommunications

Full-stack Engineer

• Design, develop, and implement networking solutions for Red Hat's next-generation platforms, including Kubernetes and Red Hat OpenShift.
• Become responsible for the quality of our offerings, participate in peer code reviews and continuous integration (CI) and continuous delivery (CD), and respond to security threats (CVEs).
• Participate in, lead, and create upstream networking project communities, including contributing new development work and existing features and fixes for projects like Kubernetes, OVN-Kubernetes, Multus, and Open Virtual Networking (OVN).
• Use your deep networking expertise to help customers solve complex business problems with creative solutions.

Senior Software Engineer – OpenShift Networking

Sales

• Owns the development of new strategic sales opportunities.
• Leads critical customer presentations/sessions around business problems, Red Hat solutions, business value, competitive positioning and product capabilities and roadmaps.
• Maintains relevant and detailed knowledge about products in your domain (features, updates, success stories, etc.) and general knowledge of the RH portfolio.
• Maintains knowledge and enables account teams on current "Plays" in your domain (ISVs, use cases, solution blueprints, Red Hat Sales Plays, etc.).
• Advises on and speaks to forecasts for appropriate products, services and training.
• Guides strategy based on deep knowledge of industry or speciality.
• Positions right sized solutions (subs, services, partners) in the context of addressing the customer’s challenges or problems in their environment.
• Drive growth beyond initial sale and deployment to scale and expansion to other relevant products.
• Coordinate with Customer Success on the delivery of the proposed business value/solution.

OpenShift Sales Specialist

• Design, lead, and help implement virtualization and modernization related solutions for Red Hat's next-generation platforms, based on Red Hat OpenShift and thus Kubernetes
• Identify problems that need to be solved, set and achieve strategic technical objectives to solve those problems
• Lead cross-functional teams to deliver software solutions that align with business objectives
• Proactively leverage AI technologies to streamline workflows, simplify processes, and enhance overall efficiency
• Proactively utilize and experiment with AI-assisted tools and technologies, such as code generation, auto-completion, and intelligent suggestions, to accelerate development cycles, enhance code quality, and support test design, automation, and peer review throughout the development lifecycle
• Provide technical expertise and guidance on complex software and system issues
• Serve as a technical lead for major software initiatives and lead the team to success
• Set and maintain a visible leadership presence in upstream projects, including contributing new development work for projects like Kubernetes, KubeVirt, Konveyor AI and Forklift
• Use your deep virtualization and Kubernetes expertise to help customers solve complex business problems with creative solutions
• Mentor and coach engineering staff to develop their technical and leadership capabilities
• Represent the team in technical discussions with senior leadership and stakeholders

Senior Principal Software Engineer – Virtualization, Modernization

Project Manager

• Guide customers from initiation through successful delivery of software services engagements
• Coordinate cross functional teams (through meetings and progress measurement activities) which bring projects to completion on time, within budget and with excellent customer satisfaction
• Actively identify, communicate, and mitigate projects risks and resolve issues
• Develop and effectively present project collateral
• Support accounting activities to support burn reporting, revenue, forecasting, and invoicing
• Continuously learn, grow, and adapt to new skills and technologies.
• Travel weekly, Monday-Thursday, to client locations, some potentially outside your local area.
• Develop innovative solutions for customers’ problems utilizing open practice library methodologies along with industry standard project management practices and Red Hat policies and procedures
• Interact with all project resources and Senior Red Hat and Customer management, and Red Hat Support teams, for example, Resource Management, Operations and Finance

Project Manager – Top Secret Clearance

• Owns the development of new strategic sales opportunities.
• Leads critical customer presentations/sessions around business problems, Red Hat solutions, business value, competitive positioning and product capabilities and roadmaps.
• Maintains relevant and detailed knowledge about products in your domain (features, updates, success stories, etc.) and general knowledge of the RH portfolio.
• Maintains knowledge and enables account teams on current "Plays" in your domain (ISVs, use cases, solution blueprints, Red Hat Sales Plays, etc.).
• Advises on and speaks to forecasts for appropriate products, services and training.
• Guides strategy based on deep knowledge of industry or specialty.
• Positions right sized solutions (subs, services, partners) in the context of addressing the customer’s challenges or problems in their environment.
• Drive growth beyond initial sale and deployment to scale and expansion to other relevant products.
• Coordinate with Customer Success on the delivery of the proposed business value/solution.

Automation Sales Specialist

• Design, implement, and maintain modern, responsive user interfaces for virtualization tools
• Collaborate with UX designers to translate wireframes and prototypes into clean, functional UI components
• Develop reusable React components and front-end features using TypeScript, JavaScript, and modern styling tools
• Optimize applications for performance, scalability, and accessibility
• Integrate front-end components with backend APIs and Kubernetes-based services
• Participate in code reviews, design discussions, and agile development ceremonies
• Work closely with quality engineers to define and implement front-end test strategies using Cypress or Playwright
• Drive adoption of frontend development best practices and contribute to evolving the UI architecture
• Monitor and address issues related to UI performance and usability
• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code)

Senior UI Software Engineer – Virtualization

• Contribute to and lead feature implementations in a collaborative environment, accounting for open-source community participation where appropriate.
• Be responsible for product quality, participate in peer code reviews, continuous integration (CI), and secure engineering.
• Coordinate with team leads, architects, and other engineers on solution design and architecture.
• Participate in Agile development practices and, where appropriate, educate the team on new features through sprint reviews and demos.
• Help shape key technical decisions for the platform.

Senior Software Engineer – Fleet Engineering

Financial Planning and Analysis

• Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers
• Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings
• Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs
• Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on Red Hat OpenShift Container Platform
• Accurately and consistently provide revenue and booking forecasts for your territory
• Manage revenue and booking goals across all practices; meet margin and use targets
• Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer
• Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team
• Independently handle assigned accounts to identify service opportunities
• Support the preparation and delivery of proposals, ensuring alignment with customer needs
• Respond to inquiries related to consulting, training, and technical services
• Track sales activities and maintain accurate records in CRM systems
• Report revenue forecasts and opportunity pipeline to leadership
• Collaborate with cross-functional teams to ensure successful service engagements
• Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks
• Grow your revenue base on a quarterly basis
• Manage escalations without supervision
• Assist with negotiating Red Hat’s master services agreements and statements of work with the customers and the legal team

Consulting Services Account Specialist – Financial Services

Marketing

• Design a program of need to know commands and understanding of Linux.
• Create and deliver external content like labs, blogs, how-to videos, tech tips, demos, papers, articles, etc.
• Create and deliver concept and technical presentations to Red Hat audiences.
• Have an idea about how we can better show up with our product? Programatize that and do it!

Technical Marketing Manager, Intern

Security Engineer

• Engage with Engineering teams to promote security-aware development of Red Hat technologies/solutions.
• Understand current and emerging threats in the enterprise software product and service space.
• Analyze complex software systems and identify potential weaknesses in their architecture.
• Plan and carry out threat modeling activities, and realistic threat simulations across our offerings.
• Consult with software developers and product teams on improved security architecture.
• Ensure that product roadmaps and new features mitigate risk, adhere to security policies, and provide customers with minimal security risk.
• Contribute to customer-facing security documentation, technical references, and other data as used by the Common Vulnerabilities and Exposures (CVE) pages.
• Promote Red Hat Product Security efforts within the community and the greater public.

Senior Product Security Engineer

Technical Account Manager

• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities.
• Perform technical reviews and share knowledge to proactively identify and prevent issues
• Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies.
• Provide advice and guidance to customers about their current and future Red Hat products; Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams
• Complete analysis and present periodic reviews of operational performance to customer leadership
• Manage customer use cases and maintain clear and concise case documentation
• Create customer engagement plans and keep the documentation on the customer's environment updated
• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas
• Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve issues
• Travel, as necessary, to visit customers and attend events within the region
• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Establish and maintain parity with Red Hat cloud technologies strategy
• Engage with Red Hat’s product engineering teams to help develop solution patterns, based on customer engagements, as well as personal experience, that drive platform adoption
• Engage with Red Hat’s field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases