Compliance

• Provide compliance support to RBCIS business teams
• Manage inquiries from regulatory bodies
• Support the team’s activities under the Regulatory Compliance Management (RCM) program
• Work with the Compliance team in developing and conducting monitoring activities as described in the RCM Framework
• Support the Compliance team’s performance of other RCM functions, special initiatives and projects as needed
• Intake, track and process correspondence and inquiries from regulatory bodies with business team support
• Support the Compliance team’s oversight of RBCIS’ pension contribution monitoring and regulatory reporting
• Administer updates to compliance policies, procedures and intranet websites

Compliance Officer

Operations

• Identify, report and resolve trade, position and cash reconciliation breaks between Front Office and Back Office systems
• Perform trade affirmation with internal counterparties to ensure payments are settled as scheduled to minimize risk
• Create settlement journals and wires for all confirmed transactions
• Upload trades, business events and accounting entries into systems promptly and accurately
• Participate in project planning and testing activities for system enhancements and implementations
• Escalate any unresolved issues or challenges to Management as soon as possible
• Identify potential areas for improved processing and automation wherever possible
• Maintain up-to-date and accurate procedure documentation to ensure high quality consistent service

Equity Derivative Operations Analyst

Analyst

• Provide central governance and oversight of projects, change requests, and transactions which impact Possession and Control compliance capabilities
• Perform user acceptance testing program and workflow testing efforts, enforcing best practices testing protocol for each change
• Daily Compliance monitoring functions, root cause analysis, and management reporting of risk exceptions / operational performance
• Prepare departmental metrics and daily/weekly/ad-hoc management reports
• Fulfill applicable Monthly FOCUS Reporting (US only) requirements
• Perform daily monitoring activities with respect to assigned BPS user entry authorizations
• Perform Controls Testing covering key FRR (Financial Responsibility Rules) controls within BCS

Senior Analyst, Customer Protection

Administration

• Ensure timely and accurate acceptance, validation and preparation of client instructions before delivering to Cash Processing Teams
• Create, review and, where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place
• Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation
• Ensure second level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution
• Develop an understanding of assigned clients and their unique requirements, processes and structures and ensure continuity of client service by providing colleagues with ongoing cross training on accounts and bespoke processes
• Share knowledge with team members to assist in the resolution of more complex problems
• Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables
• Validate client instructions against ICS segment specific processes and procedures and identify instructions that fall out of normal scope for escalation

Senior Administrator, ICS Cash Prep

Insurance

• Develop and execute go-to-market strategies for all insurance product lines
• Foster relationships with product development, enablement, sales, and distribution teams
• Lead marketing budget and align to evolving key priorities
• Empower and enable RBC's proprietary sales teams, third-party advisors and brokers
• Design consumer-centric marketing programs (digital, social, content, and traditional media)
• Mentor and develop a team of marketers
• Monitor competitive landscapes, consumer behavior, and industry trends to identify growth opportunities

Director, Marketing

Financial Planning and Analysis

• Attract, nurture, and grow relationships with high-value personal and small business clients
• Provide proactive, professional advice and collaborate with RBC partners
• Communicate effectively to uncover client needs and deliver client-centric advice
• Implement effective contact and relationship building strategies for client acquisition and retention
• Collaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts

Financial Advisor – Bilingual (Mandarin, Cantonese, Farsi)

Customer Support

• Support Wealth Management (WM)-US Private Bankers and Private Banking team members to create a first-class experience
• Support Financial Advisors and clients through the origination and servicing process when utilizing banking and lending solutions
• Gather feedback from our Private Client Group (PCG) on enhancements to the technology platform and service model
• Train Client Associates to use the platform to perform service functions for credit
• Work with Private Bankers to properly report progress of business plans to WM-US executive and field leadership

Banking & Lending Product Support Specialist

Product Specialist

• Provides sales and product support for advisors and their teams, incorporating insured solutions within the context of financial planning
• Partner closely with Divisional Insurance and Annuity VP and Client Strategies Team in understanding client needs, and providing product solutions
• Collaborate with other RBC internal partners to enhance the advisor and client experience
• Serve as a subject matter expert for annuities and insurance products (Insured Solutions), proactively increasing utilization of these solutions through policy updates, book reviews and integration into financial planning
• Support advisors with proactively identifying client opportunities, reviewing existing policies, providing product overviews and assisting with the execution of business with carrier wholesalers and internal partners
• Understand planning strategies utilizing insured solutions
• Answer general to in-depth product/strategy questions and demonstrate how solutions fit into financial planning
• Summarize and analyze client needs and purpose and performance of existing annuity and insurance assets
• Develop and promote sales ideas and effective business practices with the field and internal partners
• Collaborate with RBC USWM field consultants, RBC internal partners, carrier wholesalers and general agent partners to ensure appropriate advisor support
• Assist with ensuring appropriate field support from wholesalers and general agents by actively communicating feedback from the field

Product Specialist, Annuities, Insurance

Risk

• Provide Oversight & Challenge on data risk assessments across different trigger events (e.g. Integrated Risk Profile, Supplier Risk Management Assessments, Risk Triage Assessments, Proof of Concept etc.) to ensure risk measurement and appropriate risk mitigation
• Lead the end-to-end cycle of quarterly oversight reporting - from data collection, sample reviews, development of insights, report generation, and review with stakeholders
• Provide subject matter expertise on IM risk management for AI initiatives to first- and second-line partners and collaborate with internal stakeholders to ensure the effective integration of AI risk management into existing risk management frameworks
• Act in an advisory role to first line and second line partners and facilitate training and communication on data risk assessment, controls and oversight
• Partner with other 2nd Line areas such as Privacy, IT Risk, Law Group, Compliance and Ops Risk for the development of strong data risk oversight model

Associate Director, Enterprise Information Management Risk – Change Oversight

• Execute and coordinate marketing support for national, regional and local events to promote RBC GAM’s brand, products and services
• Work collaboratively with the RBC GAM Events teams on email invitations, on-premises branding solutions, presentation materials and various other requirements
• Create new (or update existing) marketing properties/materials, including digital marketing materials, PowerPoint slides, client emails, videos, and/or printed materials
• Support and manage complex work back plans, develop communications, engage various resources to guide projects to completion, obtain stakeholder input and approvals, track deliverables, report progress
• Promote key messages, events and content using multiple digital tools (i.e. Marketing Cloud, Stova, Chime, Seismic and other platforms)

Investment Marketing Coordinator

Full-stack Engineer

• Design, build, and maintain scalable applications across our full technology stack
• Develop and optimize full-stack applications using Next.js and React for frontend experiences, with Node.js and Python for backend services
• Design and implement microservices architectures deployed on Kubernetes
• Leverage Redis for caching and real-time data handling, and work with MongoDB for data persistence
• Evaluate and integrate new tools as business needs evolve
• Writing clean, maintainable code
• Conducting code reviews and participating in architecture discussions
• Collaborating cross-functionally with product and design teams
• Ensuring applications meet performance, security, and reliability standards
• Contributing to documentation and participating in on-call rotations
• Help establish engineering best practices

Senior Software Developer

Systems Engineer

• Partners With Business Stakeholders To Elicit, Analyze, And Document Workflows, Process Flows, Data And Document Attribute Requirements For Surveillance Platform;
• Apply Various Elicitation Techniques To Gather Requirements And Regularly Maintain The Backlog;
• Translates Requirements From Various Stakeholders Into Functional Requirements For Implementation Of Development And Testing Teams
• Develop Subject Matter Expertise And An End To End Understanding Of The Various Business Process That Support Surveillance (Communication Archiving, Channel Interface Teams, Legal Etc)
• Coordinate And Partner With External Vendor + Internal Development Teams To Build Solutions For Business Needs; configure Or Provide Configuration Requirements To Implement Data/Document/Orchestration Requirements In Smarsh (Or Equivalent Surveillance Saas Vendor)
• Participate / Conduct Or Coordinate User Acceptance Testing And Validation Of Systems - E.G. Creation Of User Test Scripts, Guided Walkthroughs With End Users
• Investigate And Provide Root Cause Analysis To Various Defects And Change Requests
• Develop And Maintain Training Materials For End Users During System Roll Out; collaborate With Cross Functional Teams To Improve End To End System Processes
• Participation In Various Agile Or Waterfall SDLC Rituals (E.G. Scrum, Grooming, Retrospect, Walkthroughs, Etc.
• Partners With External Vendor + Development Teams To Build Solutions For Business Needs; partners With Other Technology Partners Within The Bank To Agree On Integration Requirements - E.G. Maintain Data Mappings, Flow Document

Senior Business Systems Analyst – E-Communication Surveillance Technology

• Prepare comprehensive financial plans that meet client’s specific needs in the areas of financial, investment, retirement, tax, risk management and estate planning
• Personalize each financial plan to provide expert knowledge around issues affecting clients, such as: holding companies, employee stock options, individual pension plans, retirement compensation agreements, gift and charitable planning, etc.
• Simplify complex strategies to assist advisors
• Work collaboratively with the Financial Planning Analyst team in the preparation of financial plans
• Promote and support a work environment that inspires innovation, creativity, collaboration and diversity
• Develop strong internal and external networks and referral sources

Financial Planning Specialist

• Conduct HRC EDD risk assessments
• Partner with FIU and Global AML Compliance
• Manage HRC processes and regulatory timelines
• Create a high-performing environment
• Communicate effectively with business partners

Manager, High Risk Client Management

Executive Assistant

• Provide comprehensive administrative support to Chief Investments Officer, Insurance and Chief Digital, Data and Strategy Officer, Insurance
• Manage calendars including coordinate meetings, book meetings location and equipment resources, prioritize scheduling, and manage conflicts
• Organize video and in-person meetings, set up and coordinate business planning sessions, staff meetings, management meetings, and one-on-ones with direct reports
• Ensure executives are prepared and supported to meet deadlines and commitments by identifying opportunities to add value and improve efficiency
• Travel arrangements (both domestic and international) and prepare detailed itineraries
• Complete expense reports and reconcile Visa statements on a timely basis
• Coordinate on office requirements such as furniture, new equipment, electrical requirements and coordinating with corporate/onsite teams and contractors
• Onboarding and offboarding of employees as required
• Maintain and update team vacation calendar and absentee records
• Assist with events and off-sites planning
• Special project work or administrative tasks as required