Raymond James

Project Manager

• Lead the delivery of complex, enterprise-scale HR initiatives
• Establish and mature project management practices across HR
• Ensure disciplined execution, alignment to strategic priorities, and successful delivery of transformational efforts
• Oversee a small team responsible for core operational disciplines including risk, audit, budget, contracts, and accounts payable
• Ensure strong financial and operational management across HR including planning, tracking, and optimization of budgets and vendor spend

Director, HR Project Management

Sales

• Execute the Treasury Management Specialty Sales Strategy
• Responsible for managing the specialty sales portfolio, generating new business and providing representation of the bank in the market
• Develop new/enhanced business relationships with select clients nationally and within the Bank’s footprint
• Consultative selling to targeted niches within Treasury Management is responsible for meeting individual annual sales goals
• Strategizing to target and develop the deposit/treasury niches, developing and executing sales strategies to retain and fully penetrate new treasury management relationships
• Educate and knowledge of products to internal partners and to existing and prospective clients
• Drive visibility through industry engagement, conference participation and other activities to develop prospective client relationships and generate treasury management fee revenue and operating balances
• Effectively manage operational risk and compliance associated with role

Treasury Management Sales Officer

Recruitment

• Plans and implements pursuit of strategic opportunities
• Cultivates partnerships and recruitment relationships with Financial Advisors
• Uses extensive knowledge to develop affiliations with advisor/financial planning professionals
• Creates business development and acquisition strategies
• Establishes relationships with prospective advisors and provides consultation

Advisor, Recruiting Consultant

Manager

• Manages supervisory oversight of branch manager activity
• Ensures adherence to firm and regulatory policies and procedures
• Reviews and approves client activity for branch managers
• Monitors and analyzes supervision reports for suspicious patterns
• Communicates with the field regarding regulatory rules and policy changes

Senior Advisor, Branch Manager – Supervisory Principal

Client Services Representative

• Serves as first point of contact for service to clients
• Onboards new clients and processes client information
• Monitors asset transfers and available cash for investment
• Reviews corporate action items and client alerts
• Prepares financial reports for client meetings
• Inputs orders and rebalances portfolios for financial advisors

Registered Client Service Associate

• Supports the client relationship management function in a financial company
• Expert individual contributor that supports strategic client accounts
• Focus on driving client loyalty, managing escalations, and growing the client relationships
• Works closely with service, trading, executive management, technology, and other internal subject matter experts to resolve client concerns
• Identifies opportunities to utilize company resources to capture assets and maintain profitability standards
• Responsible for building and maintaining relationships with centralized management of our CCD clients and, secondarily, each firm’s financial advisors
• Develops and delivers presentations to groups, both at home office and conferences
• Advocates the growth and utilization of CCD resources, services, and products throughout the firm
• Develops marketing campaigns and communications plans to drive increased adoption of CCD platform
• Oversees the development of communication plans for the different components of the CCD strategy
• Leads and/or participates in strategy development, analysis of adoption drivers, tool set integration, service coordination, and product management for various components of the CCD platform
• Surveys the competitive landscape for awareness of potential solutions and potential relationships with high net worth related vendors
• Leads development projects for enhanced services and resources including operational strategies
• Provides analysis and reports on key success metrics

Division Manager, CCD

• Strives to achieve assigned business development goals through effective management of subordinate team
• Responsible for managing the specialty sales portfolio, generating new business and providing representation of the bank in the market
• Consultative selling to targeted niches within Treasury Management
• Develops new/enhanced business relationships with select clients nationally and within the Bank’s footprint
• Drives visibility through industry engagement, conference participation and other activities to develop prospective client relationships

Compliance

• Provides advisory compliance oversight for retail equities and options trading
• Partners with business units to strengthen policies and regulatory adherence
• Leads and coordinates compliance processes, audits, and reporting
• Researches and interprets regulatory developments
• Represents Compliance in cross-functional initiatives
• Serves as a subject matter resource to stakeholders
• Coaches, trains, and mentors other Compliance associates
• Attends and delivers presentations at industry-related conferences

Senior Compliance Manager, Global Equities

Risk

• Plan, implement, and monitor the lifecycle of assets.
• Ensure that assets are properly acquired, maintained, utilized, and disposed of.
• Analyze the performance, risks, and costs of the assets, and recommend improvements or replacements when needed.
• Make authoritative recommendations about technical or professional solutions that would significantly improve business performance.
• Develop and/or deliver a plan for significant aspects of a research program, with guidance from senior colleagues.
• Make authoritative recommendations that have a significant impact on the business over the short and long term.
• Develop and/or deliver a plan for significant aspects of internal communications with guidance from senior colleagues.

Development Risk Manager – Construction Oversight

Administration

• Serve as the primary execution and administration resource for Salesforce Marketing Cloud Engagement
• Configure and maintain Marketing Cloud components including Email Studio, Journey Builder, Automation Studio, and Contact Builder
• Build, execute, and support email campaigns, automated journeys, and triggered communications in partnership with Marketing and Communications teams
• Use SQL to build and maintain data extensions, segmentation queries, and automation logic supporting campaign execution
• Maintain and enhance customer journeys, decision splits, data relationships, and personalization logic
• Monitor campaign performance, subscriber engagement, and automation health, providing insights to improve targeting and personalization
• Perform quality assurance, testing, rendering validation, and pre-send checks to ensure accuracy and compliance
• Maintain Marketing Cloud data hygiene, subscriber management, and synchronization processes
• Support content and data reviews with Legal and Compliance to ensure adherence to CAN-SPAM, GDPR, and internal data usage standards
• Document operational processes, standards, and Marketing Cloud runbooks
• Provide supporting administration for the Salesforce CRM platform to enable marketing and communications use cases
• Configure Salesforce objects, fields, page layouts, validation rules, and Flow automation related to marketing processes
• Support user access, roles, profiles, permissions, and security controls in alignment with compliance requirements
• Maintain CRM data integrity, consent data, and reporting used for segmentation, compliance, and customer communications
• Collaborate with the Salesforce Architect/Product Owner on enhancements and platform changes impacting marketing operations
• Operate within established governance models and change management processes
• Support compliance with industry regulations including ERISA, SEC, FINRA, and GDPR
• Assist in maintaining audit trails, documentation, and approval records for CRM and marketing activities.

Director, HR Project Management

Treasury Management Sales Officer

Advisor, Recruiting Consultant

Senior Advisor, Branch Manager – Supervisory Principal

Registered Client Service Associate

Division Manager, CCD

Treasury Management Sales Officer

Senior Compliance Manager, Global Equities

Development Risk Manager – Construction Oversight

Salesforce Marketing Cloud Engagement Administrator