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Client Relationship Associate
Raymond JamesClient Service Associate role supporting Financial Advisors and clients in the financial services industry with direct supervision. Engaging in client interactions and managing administrative tasks in a dynamic environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in Client Relationship Management, effective communication, and meticulous organization of financial transactions and documentation. Proficient in utilizing Excel for data management and analysis while providing exceptional service to clients.
Highest-signal resume keywords
Client Relationship Management (CRM) SoftwareExcel Spreadsheet DevelopmentFinancial Transaction ProcessingEffective Communication SkillsSecurities Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Relationship Management (CRM)ExcelFinancial Transaction ProcessingAccount Information AnalysisDocumentation Accuracy
Soft Skills
Effective CommunicationOrganizational SkillsInitiativeTeam CollaborationProactive Follow-Up
Tools & Technologies
Standard Office EquipmentSoftware Applications
Industry Keywords
Securities IndustryClient AccountsExpense ReportsClient InteractionsProfessional Development
About the role
Key responsibilities & impact- Assists Financial Advisors and provides clients with quality service
- Services a high volume of daily interactions, including inquiries and scheduling of meetings
- Works independently and within a team to provide support
- Processes client financial transactions and expense reports
- Opens new client accounts and researches client and security information
- Ensures accuracy of client paperwork and documentation
- Prepares letters, forms, and reports
- Actively engages in training and professional development opportunities
- Performs other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- 1+ years securities industry or related work experience preferred
- Skill in Client Relationship Management (CRM) software
- Excel, including developing spreadsheets as needed
- Effective communication across multiple client interactive platforms (in-person, virtual, phone, and mail)
- Ability to operate standard office equipment and using required software applications
- Analyze and research account information
- Organize, manage, and track multiple, detailed tasks and assignments
- Take initiative and proactively follow up on submitted items
Benefits
Comp & perks- medical, dental, and vision
- life insurance
- critical illness insurance and accident insurance
- disability benefits
- retirement savings
- paid time off (including vacation, holidays, and sick leave)
- parental leave