Qurate Retail Group

Planner

• Prioritize on-air sales and productivity maximization
• Script assigned shows for all channels according to scripting guidelines, basing decisions around productivity guidelines
• Work with planning partners across all channels
• Strategize items to maximize selling exposures, including identification and execution of reorders
• Participate in seasonal planning, quarterly planning and assortment planning for assigned categories
• Identify and react to promotional opportunities
• Price product, manage markdowns and manage category margin to the assigned goal
• Analyze show / item performance and recommend/initiate next actions
• Monitor and advise on programming adjustments across all channels

Merchandise Planner

General

• support the receiving department at Cornerstone Services
• contribute to daily productivity standards
• achieve positive relations with peers and coworkers
• establish goals for personal development
• report to the Receiving Supervisor
• unload trailers by pallet jack or PIT if certified
• operate RF device for all department functions
• follow and meet all accuracy and performance requirements
• identify inventory and process issues and present them to management
• maintain a safe and clean work environment
• perform other duties as directed by management

Seasonal Fulfillment Team Member

Ecommerce

• Support in defining and leading the digital commercial strategy to maximize sales and performance across eCommerce platforms.
• Coordinating the Digital Store eCommerce Traders and Assistants team, ensuring effective management of daily activities, priorities, and capability development.
• Overseeing the daily performance of digital platforms, ensuring commercial freshness, the right promotional balance, and a strong focus on the customer experience.
• Collaborating with Merchandising, Marketing, Social, and Digital Content to develop campaigns, commercial themes, and promotions aligned with business goals.
• Analyzing performance, customer insights, and market trends to identify growth opportunities, new commercial concepts, and areas for continuous improvement.
• Sharing best practices and results with local and international stakeholders, fostering alignment, innovation, and acceleration of the digital business.
• Helping drive the long-term expansion of the online channel through the development of new commercial opportunities and a stronger omnichannel strategy.

Digital Store E-commerce Supervisor

• Supports QVC Italy in personalization and UX optimization activities across web and app
• Responsible for leading the strategy, implementation, and quality control of personalization initiatives
• Partnering with Digital Store, Content, and A/B testing teams for personalization calendars
• Transitioning successful tests into daily operations supporting voucher campaigns
• Collaborating with Store Programming and Trading teams to design personalization strategies
• Ensuring personalized content is delivered across all platforms
• Analyzing and reporting weekly test results to drive revenue growth
• Mentoring team members and contributing to process improvement

Digital Store E-Commerce Personalization Specialist

Manager

• Create an inspiring shopping experience in which guests feel empowered to customize their space
• Promote the Ballard Designs brand at every guest encounter and ensure the team exemplifies brand values, standards, and experiences
• Guide company programs, increase sales, and set the store to exceed all expectations
• Report to the Area Manager
• Make plans and improve EBITDA by delivering an exceptional guest experience
• Develop a strategy to increase sales and build guest loyalty through store programs

Retail Store Manager

Customer Support

• Busy day handling a high volume of our inbound customer inquiries
• Offer additional products on each customer interaction
• Assist customers with questions while personalizing the experience for each caller
• Calls may include confirming refunds, taking payments, placing orders, and analyzing account data
• Opportunity for advancement and upward mobility across the entire QVC Group family of brands
• Report to an assigned Customer Service Supervisor
• Work a set full-time schedule, work schedules are not Monday - Friday
• Set work schedule will include one weekend day and one weekday off

Customer Service Specialist – 2nd Shift

• Handle a high volume of inbound customer inquiries
• Offer additional products on each customer interaction
• Assist customers with questions while personalizing the experience for each caller
• Calls may include confirming refunds, taking payments, placing orders, and analyzing account data
• Report to an assigned Customer Service Supervisor
• Work a set full-time schedule including one weekend day and one weekday off

• Handling a high volume of our inbound customer inquiries
• Offer additional products on each customer interaction
• Assist customers with questions while personalizing the experience for each caller
• Calls may include confirming refunds, taking payments, placing orders, and analyzing account data
• Report to an assigned Customer Service Supervisor
• Work a set full-time schedule with one weekend day and one weekday off

• busy day handling a high volume of our inbound customer inquiries
• offer additional products on each customer interaction
• assist customers with questions while personalizing the experience for each caller
• calls may include confirming refunds, taking payments, placing orders, and analyzing account data
• report to an assigned Customer Service Supervisor
• work a set full-time schedule, work schedules are not Monday - Friday
• set work schedule will include one weekend day and one weekday off

• Supports QVC by answering inbound customer calls
• Assist customers by problem-solving and de-escalating unique situations
• Promote products and improve sales while maintaining a high-paced call volume
• Handle high volume of inbound customer inquiries
• Confirm refunds, take payments, place orders, and analyze account data
• Report to an assigned Customer Service Supervisor
• Work a set full-time schedule with varying days off

Copywriter

• You create, maintain and proofread written content for the digital sales channels (web and app), with a particular focus on product descriptions
• You are responsible for continuous quality assurance of your own text content in accordance with the Text Style Guide, taking into account target audiences, mobile-first, storytelling, SEO and correct spelling and punctuation

Student Assistant, Copywriting

Clinical Operations

• Champion QVC’s customer-first culture by leading with enthusiasm, modelling company values, and fostering a positive, motivating work environment.
• Supervise daily operations for the assigned area by prioritizing, assigning and reviewing work to achieve productivity, volume and quality targets.
• Maintain a clean, safe and compliant workplace by upholding company policies, procedures, performance standards and operational plans.
• Identify performance trends, issues and process gaps, then develop and implement effective solutions through proactive problem-solving and team involvement.
• Lead, coach and develop both base and flex employees through regular feedback, performance reviews, training, and partnership with managers and HR on action plans.
• Support departmental success through cross-functional collaboration, staffing program improvement, team communication, administrative reporting, and contribution to long-term goals and continuous improvement initiatives.

Area Manager – Site Quality Operations

Recruitment

• Own the day-to-day administration and optimization of the systems our recruiting team relies on, partnering with People Technology on releases and enhancements
• Design, document, and continuously improve the processes and standards that keep hiring consistent and efficient across brands and markets
• Build and maintain dashboards and reporting that turn recruiting activity into decision-ready insight, from pipeline and time-to-fill to source effectiveness
• Bring consistency to how a 40-plus person team works, so recruiters across different brands and regions operate from the same playbook and clean data
• Troubleshoot and resolve system and process issues independently, bringing a fresh perspective to existing ways of working
• Identify and implement opportunities to bring automation and AI into recruiting workflows, and drive adoption across the team
• Deliver enablement, training, and documentation that raise the team's capability on tools and process
• Partner with recruiters and hiring teams to understand what they need and translate it into practical solutions
• Serve as a trusted resource to the recruiting team and to colleagues with less experience on systems, process, and data

Senior Talent Enablement Partner, Talent Acquisition

On Call

• Refund customer returns and consolidate all customer returned products within a 48-hour timeline
• Lift and load heavy items of up to 25KG
• Use of fork lift trucks if required

Merchandise Planner

Seasonal Fulfillment Team Member

Digital Store E-commerce Supervisor

Digital Store E-Commerce Personalization Specialist

Retail Store Manager

Customer Service Specialist – 2nd Shift

Customer Service Specialist – 2nd Shift

Customer Service Specialist – 2nd Shift

Customer Service Specialist – 2nd Shift

Customer Service Specialist – 2nd Shift

Customer Service Specialist – 2nd Shift

Student Assistant, Copywriting

Area Manager – Site Quality Operations

Senior Talent Enablement Partner, Talent Acquisition

Warehouse Team Member