Qurate Retail Group

Manager

• Lead and develop the UK Customer Experience 'Quality & Training' Team
• Create a great place to work and deliver an outstanding customer experience
• Guide the delivery of quality assessments and audits
• Identify and fulfill training needs for new and existing team members
• Design and deliver the UK Customer Service & Experience Team Leader functional development programme
• Act as a customer advocate, building strong relationships across the business
• Contribute actively to the UK Senior Contact Centre Team Leadership group

Quality & Training Team Manager – Contact Centre

Product Designer

• Assist a dedicated Senior Designer, supporting their projects while receiving guidance and mentorship
• Create high-quality sketches, renderings, and technical drawings using industry-standard tools
• Contribute to cross-functional team discussions to ensure design aligns with brand standards and customer expectations
• Conduct research on market trends, materials, and manufacturing processes to inform design decisions

Product Design Intern

Security Engineer

• Protect employees and company facilities from hazards and damage, and manage access authorizations for all groups (staff, guests, partner companies, visitors, authorities).
• Handle and document accidents, thefts and other security-relevant incidents.
• Learn the relevant legal framework, operational/security procedures, security technology and the fundamentals of preventive and active fire protection.
• Become familiar with and contribute to tasks related to environmental protection, occupational safety and the workflows in the security control center.
• Resolve conflicts through de-escalation techniques and actively participate in engaging projects.

Security Specialist

Sales

• Achieve sales following daily, weekly, monthly and quarterly goals for the store
• Help maintain a clean, organized, and easy-to-shop sales floor
• Deliver excellent guest service by promoting an environment that is helpful, knowledgeable, and efficient for guests and team members
• Provide guests with accurate and efficient service to educate them on the products and services available through Frontgate.

Sales Associate

Financial Planning and Analysis

• Maintenance and updating the financial reporting models / files used in the monthly reporting packages
• Help complete monthly PowerPoint reporting package to parent company
• Help prepare regular monthly meeting materials for business reviews, operating reviews
• Maintain calendar for monthly deliverables and meetings
• Develop budget processes, schedules, analysis, and which includes compilation of budget submissions
• Capital reporting tracking / reporting /control processes
• Track / analyze company data and support company earnings
• Track analyst reports and models, industry research for peer group, analyst agreement information
• Support investor presentations / release materials

Senior FP&A Associate – Growth Finance

Content Marketing Manager

• support the creation, monitoring, and adjustment of programme schedules using data-driven insights to meet sales, margin, and inventory targets
• work closely with Buying, Planning, Category Merchandising, Digital Merchandising, and Commerce Platforms teams
• prepare and update live TV show schedules, proactively recommending changes to maximise sales and enhance customer experience
• collaborate with the Events Planner to align airtime with promotional calendars and business priorities
• analyse sales and inventory data, providing recommendations to drive productivity and efficiency

Promotions, Content Scheduler

People Operations

• Supports QVC or HSN
• Short phrase to describe main function of role
• 3-5 bullet points on job responsibilities

People & Organization Coordinator

Social Media Manager

• support the creation of a weekly editorial calendar
• support Social Media Specialists with the creation of social content across categories
• assist with weekly performance analysis and reporting against KPI targets
• order products and organize send-outs for shoots and competitions
• support with the product upload process on TikTok Shop

Social Media Assistant

Administration

• You will learn to plan, control, and monitor logistics processes at the shipping center in Hückelhoven.
• You will learn how to analyze and optimize warehousing, transportation, and shipping processes.
• You will gain insights into projects for the digitalization and automation of logistics and will contribute to these initiatives.
• You will practice preparing analyses, reports, and decision documents to support process improvements.
• You will learn to collaborate with purchasing, IT, and customer service and support the planning team in developing sustainable and innovative logistics concepts.

Dual Study Program in Business Administration – Logistics

• Responsible for styling soft- and hard-goods for multi-channel platforms
• Acquisition and prepping of all products
• Create proper look, feel and environment to ensure products are represented based on style direction and style guides
• Using branding information from several sources to ensure styling is brand-right
• Gather and coordinate props to enhance and romance product
• Design and realize tabletop and small set builds
• Research and coordinate model outfits and accessories
• Partner with Product Central to ensure product is available for production

Content Stylist

• Deliver excellence in guest experience through visual presentation and standards
• Promote the Ballard Designs brand at every guest encounter
• Manage company programs and increase sales
• Oversee daily activities to ensure floor coverage and goal awareness

Sales Lead, Visual

Performance Marketing

• Support QVC and HSN in managing and optimizing digital advertising efforts across Meta platforms
• Assist with setup, launch, and maintenance of paid social campaigns across Meta platforms
• Perform daily QA to ensure ads are running correctly
• Help pull daily reporting on campaigns
• Form relationships with internal and external partners
• Stay up to date on Meta platform updates, ad products, and best practices

Associate Paid Media Partner

• Create an inspiring shopping experience in which our guests feel empowered to customize their space
• Promote the Ballard Designs brand at every guest encounter
• Ensure your team exemplifies brand values, standards, and experiences
• Guide company programs, increase sales, and set store to exceed expectations
• Report to the Area Manager
• Develop a strategy to increase sales and build guest loyalty through store programs, including Design Services
• Recruit, Train, and Develop Team Members in all open positions
• Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals.

Retail Store Manager

Human Resources

• Deliver Team Members HR Service support to managers and Team Members
• Provide information and resolution to issues pertaining to calls and emails in a timely, courteous, and professional manner, providing high-quality, timely and professional customer service
• Perform HR data entry into HR system and resolve tickets (ticketing system: Service Now)
• Take initiative to maintain documentation and current knowledge and understanding of People policies, practices, and procedures, create process maps where applicable
• Perform duties as assigned by the Manager

Junior HR Services Assistant, Italian

• Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
• Network and consult with corporate / site resources and facilities staff to ensure low-cost efficiencies and high service levels are maintained
• Model QVC Group Values and operating principles to build a positive, motivating, engaged Culture, treating all employees fairly, ethically, and respectfully
• Review existing operations to determine what improvements the department can make to allow for cost reduction, increased speed, and improved customer service
• Oversee daily operations for assigned area, partnering with other departments
• Identify, report, and communicate with the Department Manager trends and irregularities
• Take an approach to analyzing deficiencies and develop plans to correct them