Digital Store E-commerce Supervisor

Qurate Retail Group

Digital Store E-commerce Supervisor enhancing QVC Italy's eCommerce performance through effective strategies and team coordination. Overseeing digital platforms and collaborating with multiple teams.

Posted 7/20/2026full-timeBrugherio • 🇮🇹 ItalyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital commercial strategy, eCommerce performance management, and cross-functional collaboration to drive sales growth and enhance customer experience. Proficient in analyzing digital KPIs and leveraging performance analysis tools to identify opportunities for improvement.

Highest-signal resume keywords

Digital Commercial StrategyECommerce Performance ManagementLeadership and People ManagementDigital KPI AnalysisCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ECommerce TradingOnline SalesRetail/MerchandisingPerformance AnalysisConversion OptimizationMarket Trend AnalysisCustomer Insights

Soft Skills

LeadershipPeople ManagementCollaboration

Tools & Technologies

Adobe AnalyticsAdobe TargetTableauExcelSimilarWebContentsquareBazaarvoice

Industry Keywords

Digital EnvironmentOmnichannel StrategyCommercial FreshnessPromotional BalanceCustomer Experience

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support in defining and leading the digital commercial strategy to maximize sales and performance across eCommerce platforms.
Coordinating the Digital Store eCommerce Traders and Assistants team, ensuring effective management of daily activities, priorities, and capability development.
Overseeing the daily performance of digital platforms, ensuring commercial freshness, the right promotional balance, and a strong focus on the customer experience.
Collaborating with Merchandising, Marketing, Social, and Digital Content to develop campaigns, commercial themes, and promotions aligned with business goals.
Analyzing performance, customer insights, and market trends to identify growth opportunities, new commercial concepts, and areas for continuous improvement.
Sharing best practices and results with local and international stakeholders, fostering alignment, innovation, and acceleration of the digital business.
Helping drive the long-term expansion of the online channel through the development of new commercial opportunities and a stronger omnichannel strategy.

Requirements

What you’ll need

Bachelor’s degree in Economics, Marketing or related fields
Solid experience of at least 5 years in a digital environment (ideally multi-channel), online sales, retail/merchandising, and eCommerce trading
Previous experience managing people and structured teams in international environments
Strong leadership, people management, and cross-functional/cross-market collaboration skills
Strong commercial and analytical mindset, with excellent knowledge of key digital KPIs (Conversion Rate, Session/Bounce Rate, CTR, etc.)
Excellent knowledge of the main digital and traditional tools for performance analysis, conversion optimization, and testing (Adobe Analytics, Adobe Target, Tableau, Excel, SimilarWeb, Contentsquare, Bazaarvoice, etc.)
Native Italian and fluent English

Benefits

Comp & perks

competitive compensation
paid time off
employee assistance program
parental leave
paid volunteer hours
amazing company discounts