Area Manager – Site Quality Operations

Qurate Retail Group

Area Manager supervising site quality operations at QVC's fulfillment center in California. Leading departmental performance and driving quality-focused processes for a live social shopping company.

Posted 7/17/2026full-timeOntario • California • 🇺🇸 United StatesJuniorMid-Level💰 $85,000 - $91,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and problem-solving capabilities while fostering a customer-first culture in a high-volume distribution environment. Effectively manages operations, ensuring compliance and continuous improvement through collaboration and performance management.

Highest-signal resume keywords

Leadership ExperienceProblem-Solving SkillsDecision-Making SkillsOperational ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance ManagementOperational PlanningProcess ImprovementTraining and DevelopmentAdministrative Reporting

Soft Skills

EnthusiasmMotivating OthersEffective Communication

Industry Keywords

DistributionLogisticsSupply ChainHigh-Volume OperationsCompliance

About the role

Key responsibilities & impact

Champion QVC’s customer-first culture by leading with enthusiasm, modelling company values, and fostering a positive, motivating work environment.
Supervise daily operations for the assigned area by prioritizing, assigning and reviewing work to achieve productivity, volume and quality targets.
Maintain a clean, safe and compliant workplace by upholding company policies, procedures, performance standards and operational plans.
Identify performance trends, issues and process gaps, then develop and implement effective solutions through proactive problem-solving and team involvement.
Lead, coach and develop both base and flex employees through regular feedback, performance reviews, training, and partnership with managers and HR on action plans.
Support departmental success through cross-functional collaboration, staffing program improvement, team communication, administrative reporting, and contribution to long-term goals and continuous improvement initiatives.

Requirements

What you’ll need

Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or a related field, or equivalent experience
2–3 years of leadership or supervisory experience, ideally in a high-volume distribution center
Strong leadership, problem-solving and decision-making skills.

Benefits

Comp & perks

competitive compensation
paid time off
an employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits