Qualys

Manager

• Lead our deal desk function in the Americas as the go-to partner for complex SaaS deals.
• Drive efficient approvals, assist with commercial structuring, and ensure deals align with both customer needs and company goals.
• Partner with Sales leadership to drive deal velocity while validating adherence to pricing, finance, and compliance policies.
• Train and enable Sales teams on Deal Desk policies, quoting tools, and best practices.
• Contribute to system enhancements and process automation to improve efficiency and scalability.
• Manage the quote approval queue to ensure timely turnaround while maintaining in adherence to company guidelines.
• Serve as the primary escalation point for quoting issues in the Americas.
• Implement, document, and enforce deal desk processes, approval matrices, and escalation paths.
• Bridge gaps between Sales, Finance, Legal, Product, and Customer Success to streamline deal execution.
• Act as a strategic advisor to Sales leadership, helping craft deal strategies that maximize profitability and long-term customer value.
• Balance customer requirements with company policies to achieve win-win outcomes.
• Coordinate Deal Desk operations to provide consistent support during Americas business hours.
• Lead, develop, and support Deal Desk team members based in the U.S. and outside of the US.

Manager, Deal Desk – Americas

Technical Account Manager

• Provide product and technical support for assigned accounts
• Identify and develop upsell opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc.

Sales

• Collaborate with Account Executives to develop and execute sales strategies for cyber risk solutions.
• Lead discovery sessions to understand customer pain points and align Qualys offerings to business objectives.
• Deliver high-impact presentations, demos, and workshops to technical and executive stakeholders.
• Articulate the value proposition of Qualys TruRisk Platform in terms of risk reduction and ROI.
• Support proof-of-concept engagements and guide customers through evaluation processes.
• Provide feedback to Product and Engineering teams based on customer insights and market trends.
• Stay current on industry frameworks (e.g., NIST CSF, CIS) and communicate how Qualys maps to compliance and risk management goals.
• Assist in building proposals, RFP responses, and solution architectures for complex deals.
• Champion adoption and expansion opportunities within existing accounts.

ETM Sales Specialist

Account Executive

• Account Management: Build and maintain strong relationships with enterprise-level customers, ensuring their needs are met and fostering long-term partnerships.
• Business Development: Hunt, develop, and close upsell opportunities within your assigned territory, leveraging outbound efforts and channel partnerships.
• Sales Strategy: Create and execute a comprehensive territory plan to meet and exceed bookings objectives, aligning your efforts with Qualys' growth targets.
• Sales Presentations: Deliver high-level and detailed sales presentations that effectively communicate the value of Qualys’ cybersecurity solutions to prospective clients.
• RFI/RFP Management: Respond to functional and technical elements of RFIs/RFPs, tailoring responses to align with customer requirements and demonstrate Qualys’ capabilities.
• Technical Support: Collaborate effectively with our Technical Support Engineers (TSEs) who are responsible for driving successful case outcomes.
• Market Awareness: Stay updated on industry trends, cybersecurity developments, and regulatory changes, enabling you to position Qualys’ solutions effectively in the market.
• Conference Attendance: Represent Qualys at conferences and seminars, both virtually and in-person, engaging with potential customers and showcasing our offerings.
• Collaboration: Partner with Sales Engineers, Solution Architects, Sales Leadership, and Marketing teams to align on customer needs and enhance our product offerings, ensuring seamless execution of strategies for customer success.

Account Director

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing, and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences and seminars

Program Manager

• Working closely with the CMO, own and drive the end-to-end marketing launch, key programs and partnership projects from planning process (setting goals, identifying ICP, key deliverables, owners)
• Weekly project tracking, ensuring deliverables are assigned and met, communicate weekly status and monitor project performance; make recommendations for optimization
• Program Manage – deliverables are identified, clear owners with dates; programs are integrated across global functional teams
• Communications (internal, external): communicate program status – ensure leadership and sales/partner readiness; external communications will entail prospects, existing customers, partners (newsletters, webinars, email outreach, social posts)
• Last mile execution: deliverables are provided to global sales channels and partners for awareness and clear understanding of next steps for program rollout
• Ensure leads are routed and provide post launch tracking, monitoring, reporting
• Streamline lead flow management for demand programs (pre, during, post follow up); Ensure lead routing, follow up and program analysis conducted based on SLAs
• Conduct pro-active pipeline analysis, program ROI, reporting and optimization recommendations
• Evaluate ROI across channels, programs, and initiatives—making clear recommendations on optimization and reallocation.
• Work cross-functionally collaborating and planning with Marketing, Product Marketing, BDRs, Sales, Revenue Operations and Product leaders (Goal setting, Lead & Pipeline Performance)

Marketing Program Director

• Manage the relationship with Small and Medium Enterprise customers
• Ensure customer satisfaction and handle inquiries
• Responsible for renewing and upselling client base quarterly
• Perform technical checkups and gather customer feedback
• Deliver customer insights to internal teams

Technical Account Manager, SME

• Ownership of the entire sales cycle from initial contact to close for target customers in the assigned geographic region
• Build and maintain a territory plan to develop and grow your territory to achieve bookings objectives
• Establish new relationships and build the pipeline through outbound efforts and channel partners
• Provide accurate forecast and achieve bookings objectives
• Deliver high-level and detailed sales presentations
• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that effect target markets
• Responsible for attending conferences, seminars both in-region and nationally

Account Executive, SME

• Hunt, develop, and close new business opportunities
• Delivery of high-level and detailed sales presentations
• Respond to functional and technical elements of RFIs/RFPs
• Provide functional and technical support to prospects and customers
• Responsible for attending conferences, seminars virtually, in-region and nationally
• Ability to manage a realistic sales funnel, follow up on inbound leads quickly, and cold call into large Fortune 500 / S&P 500 size organizations