Manager, Deal Desk – Americas

Deal Desk Manager leading SaaS deal executions in the Americas. Collaborating with Sales and cross-functional teams for efficient deal approvals.

Posted 6/30/2026full-timeRaleigh • California • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $150,000 per yearWebsite

Key responsibilities & impact

Lead our deal desk function in the Americas as the go-to partner for complex SaaS deals.
Drive efficient approvals, assist with commercial structuring, and ensure deals align with both customer needs and company goals.
Partner with Sales leadership to drive deal velocity while validating adherence to pricing, finance, and compliance policies.
Train and enable Sales teams on Deal Desk policies, quoting tools, and best practices.
Contribute to system enhancements and process automation to improve efficiency and scalability.
Manage the quote approval queue to ensure timely turnaround while maintaining in adherence to company guidelines.
Serve as the primary escalation point for quoting issues in the Americas.
Implement, document, and enforce deal desk processes, approval matrices, and escalation paths.
Bridge gaps between Sales, Finance, Legal, Product, and Customer Success to streamline deal execution.
Act as a strategic advisor to Sales leadership, helping craft deal strategies that maximize profitability and long-term customer value.
Balance customer requirements with company policies to achieve win-win outcomes.
Coordinate Deal Desk operations to provide consistent support during Americas business hours.
Lead, develop, and support Deal Desk team members based in the U.S. and outside of the US.

What you’ll need

Bachelor’s degree required.
5+ years of experience in Deal Desk, Sales, Sales Operations, or Revenue Operations within a SaaS or other technology-based business.
Robust understanding of SaaS pricing, SaaS contracts, and ASC 606 revenue recognition principles.
Strong skills within CRM and CPQ.
Ability to influence cross-functional stakeholders and drive alignment in a fast-paced environment.
Detail-oriented, with strong organizational skills and the ability to manage multiple priorities simultaneously.
Demonstrated ability to manage complex deal structures and navigate tradeoffs between business goals and customer needs.

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Deal Desk OperationsSaaS ContractsComplex Deal StructuresProcess AutomationApproval Matrices

Soft Skills

Detail-OrientedOrganizational SkillsInfluencing SkillsProblem-Solving