QTS Data Centers

Operations

• support operational excellence by monitoring key processes, analyzing data, and identifying improvement opportunities
• manage and reconcile budgets, and create reports to guide decision-making
• contribute to process improvement projects, update policies and documentation
• ensure efficient, high-quality operations across FacOps functions
• review and analyze company policies and operational processes
• monitor and track process control points for critical operational processes
• build and maintain working relationships with any 3rd party providers, partners and vendors
• export, combine, refine and analyze datasets from business applications
• visualize data using charts, graphs, and reports to summarize findings for management
• analyze datasets and information to identify operational improvement opportunities
• define improvement project requirements by interviewing stakeholders, analyzing data and processes
• track and report status of project actions taken to drive improvements
• recommend changes and update written policies and procedures
• collaborate across multiple teams to improve operational efficiency and quality end-to-end
• craft quality professional written communications and templates.

Facilities Operations Analyst – Commissioning

Project Manager

• Manage multiple projects on a campus(es) and maintain updated budgets, schedules, and status reports for each
• Create and communicate updates on development program & project status on a monthly basis suitable for executive level reviews.
• Effectively present information in a manner to support efficient decision making
• Work with QTS stakeholders, design, and construction teams to create a master development program for site(s), including a complete campus design solution and capital budget.
• Manage entitlement and permitting needs for each assigned site project(s)
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion.
• Continuously update a campus master plan to provide predictable statistics in a dynamic environment
• Write scopes of work for design, construction, commissioning services & participate in procurement and project cost estimates
• Evaluate and level pricing proposals for design, construction, and commissioning services
• Work closely with strategic procurement team on equipment procurement and delivery process
• Ensure appropriate submittals are coordinated with site stakeholders
• Monitor & create project budget / cost-to-date against overall project budget.
• Establish project schedules and manage teams to on-time completion
• Review and approve monthly pay applications from the contractors
• Review change order requests from contractors and negotiate pricing
• Establish site construction security procedures in conjunction with site security team
• Develop plans for product deployment and review / communicate plans with QTS staff involved
• Collaborate with Sales Engineers and Product teams to aid in custom deal solutioning for prospective clients within the applicable schedule and budget for an assigned location.
• Establish and maintain relationships serving as liaison with key QTS stakeholders
• Represent QTS Interests as leader in OAC meetings
• Create & build relationships that enhance QTS’s ability to be a leader in creating the World’s Most Valuable Data Center Real Estate
• Aid in due diligence efforts for potential new sites on an as-needed basis
• Work with the internal development team to enhance project management processes and protocols

Development Project Manager – Data Center Construction

General Counsel

• Supporting the company's energy strategy team and other internal stakeholders in various transactional matters
• Developing a comprehensive understanding of the power solutions for a data center campus
• Providing actionable advice to business stakeholders
• Negotiating and drafting contracts with regulated electric utilities, merchant generation suppliers, and other third-party providers of power-related services
• Advising business stakeholders on opportunities and risks in power transactions
• Facilitating communication among internal stakeholders
• Working with and managing outside counsel
• Assisting with legal and regulatory compliance
• Supporting corporate governance matters and managing books and records
• Supporting key business stakeholders on power-related aspects of lending/financing, joint ventures, acquisitions, construction, real estate, intellectual property, etc.

Senior Corporate Counsel – Power & Utilities

Program Manager

• Manage multiple projects on a campus(es) and maintain updated budgets, schedules, and status reports
• Create and communicate updates on development program & project status on a monthly basis suitable for executive level reviews
• Effectively present information in a manner to support efficient decision making
• Work with QTS stakeholders, design, and construction teams to create a master development program
• Manage entitlement and permitting needs for assigned site project(s)
• Implement and manage multi-phased site development plans
• Continuously update a campus master plan
• Write scopes of work for design, construction, commissioning services
• Evaluate and level pricing proposals
• Monitor & create project budget/cost-to-date against overall project budget
• Establish project schedules and manage teams to on-time completion
• Review and approve monthly pay applications from the contractors
• Work closely with strategic procurement team on equipment procurement and delivery process

Development Program Manager – Data Center Construction

• Manage inventory tracking and shipping with 3rd party vendors to maximize efficiency in a timely and cost-effective manner
• Develop, facilitate, and document processes to continually improve the organization's ability of transferring assets from one site to another within expected time frame for maximum efficiency
• Develop, manage, and maintain effective 3rd party relationships with transportation carriers, warehouses, etc. to ensure execution of required business outcomes
• Responsible for reporting on inventory levels, supply chain progress, and procedural efficiencies to ensure that supply chain needs are being properly achieved
• Forecast equipment needs based on proposed business plan
• Maintain a high level of knowledge and understanding of building types and how that drives equipment needs to guide design decisions
• Proactively identify and facilitate resolution of unique equipment needs of each site while working closely with business groups to mitigate risks and issues to QTS
• Develop, write, and establish logistics processes for Procurement Development department to optimize logistics/supply chain network
• Create and communicate status updates to support efficient decision making

Logistics Project Manager

Mechanical Engineer

• Lead development and refinement of the DCIM Basis of Design (BOD) and owner requirements
• Manage and onboard AEOR Controls teams and Design System Integrators (DSI); conduct business reviews and calibration sessions
• Direct design consultants and partners on architecture, instrumentation, alarming, and integration requirements
• Develop and implement enterprise-wide controls and alarming standards across BMS/EPMS/SCADA platforms
• Define product and platform requirements for Aveva System Platform, Ignition, and open I/O frameworks
• Review sequences of operations, system architecture, and P&ID diagrams
• Establish point naming conventions, alarming logic, historical data trending, and DCIM integration schemas
• Oversee QA/QC during design, deployment, and commissioning phases
• Drive digital twin and simulation initiatives to validate controls logic pre-deployment
• Support procurement and project teams with SOW creation, RFP responses, and vendor onboarding
• Serve as technical escalation point for DCIM execution issues
• Influence control panel layout, I/O wiring diagrams, system interlocks, and cable schedules
• Collaborate with mechanical, electrical, IT, and construction teams to align controls with project goals
• Manage design change requests, RFIs, and updates to DCIM documentation
• Contribute to alarm optimization initiatives using FMEA methodology
• Mentor regional engineers and partners on QTS standards and quality expectations

Principal DCIM Design Engineer

People Operations

• Act as a strategic advisor to senior and executive leaders, providing counsel on workforce strategy, organizational effectiveness, leadership capability, and people‑related risk
• Align people strategies with short‑ and long‑term business priorities to support growth, transformation, and operational excellence
• Influence executive decision‑making by translating business goals into actionable people strategies supported by sound judgment and data‑driven insights
• Lead and manage complex, high‑risk Employee Relations matters, including executive‑level concerns, sensitive investigations, performance issues, terminations, and organizational actions
• Lead succession planning for executive and critical roles, assessing readiness and identifying development needs to ensure leadership continuity
• Provide executive‑level coaching to strengthen leadership capability, decision‑making, and team effectiveness
• Utilize HR metrics and analytics to inform strategic decisions, measure effectiveness, and identify trends

Senior Strategic People Business Partner

QA Engineer

• Ensure the successful, high-quality implementation of Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), PLC systems, and SCADA platforms for new data center construction projects.
• Manage relationships and workstreams with key partners, drive standardization, validate system integrity from design through commissioning and turnover, and act as the owner’s point of escalation for controls-related issues.
• Support the selection, evaluation, and commercial review of General Contractor System Integrators (CSI) and controls contractors.
• Lead and manage CSI performance throughout all project phases, including calibrations, quality assurance, and resolution of escalated issues.
• Perform BMS, PLC, and SCADA inspections (wiring, installation, commissioning) and validate project status and progress.
• Conduct regular site visits to assess installation quality, commissioning progress, and system integrator performance.

Regional Data Center Controls Quality Engineer

ServiceNow

• Provide administrative support to the ServiceNow user base.
• Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform.
• Identify system deficiencies and divergences from best practice within the production instance.
• Coordinate & execute platform upgrades & maintenance.
• Perform upkeep on existing solutions (e.g. business rules, UI policies, client scripts, ACLs, workflows, dashboard & reporting, data imports, service catalog development, etc.)
• Provide after hours and on-call support, as needed.
• Advise teams on design, development and overall best practice configuration of ServiceNow.
• Assist with the design and configuration of new solutions in ServiceNow.

ServiceNow Administrator

Manager

• Provide strategic leadership and coordination with partners, consultants, and contractors on the execution of on-site generation and bridging power construction activities.
• Lead oversight of construction budgets, including labor, materials, and equipment costs, while delivering accurate cost forecasting to support executive decision-making.
• Direct and mentor construction teams across multiple on-site generation projects, ensuring rigorous adherence to safety, quality, and operational excellence standards.
• Champion project delivery by ensuring all milestones are achieved on schedule, within budget, and in alignment with defined scope and technical specifications.
• Oversee and de-risk the procurement, delivery and installation of long-lead equipment, ensuring readiness for critical path activities.
• Provide high-level monitoring and reporting of project progress, site conditions, and readiness for power delivery timelines to internal and external stakeholders.
• Lead the development, refinement, and approval of scopes of work for construction and commissioning activities, while supporting strategic procurement and contractor qualification processes.
• Evaluate and validate contractor proposals for construction and commissioning services, ensuring technical alignment with project requirements.
• Assess and negotiate change order requests from contractors, ensuring fair pricing, contractual compliance, and minimal schedule impact.
• Other duties as assigned.

Utility Construction Manager – On-Site Generation

Engineer

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs
• Assist in all site construction activity and installations, in coordination with QTS Development Team, external construction resources, to ensure system design, installation and testing adhere to operational standards
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures
• Supports implementation and audit local standard operating procedures
• Support various accreditation, certification and compliance initiatives as may be required by QTS
• Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process
• Assists in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensures these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Assists in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes

Critical Environment Engineer, SME

• Lead direct engagement with power utilities across the North American portfolio to support new sites, expansions, and long‑range capacity planning.
• Develop, plan and maintain utility engagement strategies , including call trees, contact plans, and relationship‑management workflows.
• Conduct power market intelligence , including rate structures, interconnection processes, transmission constraints, and long‑lead infrastructure considerations.
• Perform site‑level power due diligence for prospective campuses, including evaluating transmission access, anticipated timelines, study requirements, fees, and risks.
• Support the Energy Team in the pursuit, negotiation, and execution of power contracts , including ESAs, PPAs, LEAs, and utility‑specific service agreements.
• Track and report on power contract, study, and application status for all North American sites.
• Coordinate with Pre‑Development, Utility Delivery, Energy, Development, Legal, and Sales to align utility timelines with customer load ramps, support cost forecasting and CIAC requirements, and ensure all documentation aligns to engineering, legal, and commercial needs
• Maintain up-to-date data in utility trackers, dashboards, and market intelligence resources.

Utility Engagement Program Manager

• Assist the QTS Insider Threat HUB in maturing the program by developing the necessary framework, governance, and workflows.
• Develop relationships with stakeholders to gain access to data needed for threat education, awareness, and communication.
• Deter, detect, and mitigate all insider threats.
• Perform case management, investigations, and analysis to predict, detect, and respond to insider threats and incidents.
• Identify potential threats against the company and workforce from internal and external actors and develop strategies to mitigate those threats to protect the company’s reputation, workforce, clients, and assets.
• Oversee the triage of insider events and risk analysis by a team of analysts.
• Work closely with various partners within the firm including HR, Legal, Cybersecurity, and Technology, as well as external parties.
• Gather, review, assess, and respond to information from HR, Legal, Cyber, and Security databases to identify insider threat concerns.
• Lead or assist in investigations and provide in-depth assessments of insider risks and threats, coordinating with relevant stakeholders.
• Partner with internal technical engineers to apply innovative techniques to detect suspicious behavior and potential insider threats.
• Coordinate response activities with various stakeholders for confirmed incidents and recommend mitigation strategies.
• Develop and deliver training and awareness programs to educate employees on recognizing and reporting suspicious activities.
• Facilitate referral of anomalous activity for investigation and cross-functional coordination of mitigation strategies.
• Provide SME-level support for insider threat matters leveraging deep knowledge of insider risk and counterintelligence.
• Lead the organization's efforts in identifying, mitigating, and managing insider threats.
• Develop and implement strategies to safeguard sensitive information and maintain a secure work environment.
• Communicate complex problem sets clearly to various audiences including Senior Leadership.
• Manage program governance documentation, ensuring compliance with the control environment.
• Collaborate with stakeholders within the company and external partners to stay abreast of industry trends and best practices.
• Design, implement, and manage an insider threat program that aligns with organizational goals and best practices.
• Conduct risk assessments to identify insider threats and vulnerabilities within the organization.
• Provide regular updates to senior management on the status of the Insider Threat Program, including metrics and incident trends.
• Stay informed about emerging threats, industry trends, and best practices to continuously improve the program.
• Travel when needed domestically or overseas in support of specific investigations.

Insider Threat Program Manager

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs
• Assist in all site construction activity and installations, in coordination with QTS Development Team, external construction resources, to ensure system design, installation and testing adhere to operational standards
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures
• Supports implementation and audit local standard operating procedures
• Support various accreditation, certification and compliance initiatives as may be required by QTS
• Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process
• Assists in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensures these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems
• Assists in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes

Critical Environment Engineer – SME

• Assist in all site construction activity and installations, in coordination with QTS Development Team.
• Conduct thorough commissioning activities, ensuring all systems are installed, tested, and validated.
• Monitor issues during the commissioning process and resolve technical challenges.
• Create and review detailed commissioning documentation for accuracy and completeness.
• Witness testing of equipment during commissioning and validate operations.
• Collaborate with cross-functional teams to ensure seamless integration of systems.
• Implement quality control measures to meet regulatory requirements.
• Mentor junior Commissioning Engineers.