QTS Data Centers

Program Manager

• The Development Program Manager (Q-Systems: Telecom Quality) is primarily responsible for leading and managing the design, pre-construction and construction activities on a given project.
• The Project Manager will interact on a daily basis with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff.
• Program level support for network infrastructure deployments across our portfolio
• Coordinate with QTS network infrastructure and technology teams to ensure infrastructure meets the facility needs
• Support our Q-Systems team with network infrastructure coordination
• Manage port schedule creation for development projects
• Review project design to ensure compliance with QTS system standards and Basis of Design documents.
• Create and communicate updates on development program & project status suitable for executive level reviews.
• Effectively present information in a manner to support efficient decision making.
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion.
• Continuously update a campus master plan to provide predictable statistics in a dynamic environment.
• Write scopes of work for design, construction, commissioning services & participate in procurement and project cost estimates.
• Evaluate and level pricing proposals for design, construction, and commissioning services.
• Establish project schedules and manage teams to on-time completion.
• Develop plans for product deployment and review/communicate plans with QTS staff involved.
• Establish and maintain relationships serving as liaison with key QTS stakeholders.
• Represent QTS Q-Systems interests as leader in OAC and low voltage meetings.
• Review project implementations to ensure compliance with approved design documents, QTS system standards and Basis of Design documents.
• Create & build relationships that enhance QTS's ability to be a leader in creating the World's Most Valuable Data Center Real Estate.
• Work with the internal development team to enhance project management processes and protocols.
• Develop relationship with QTS Facility Operations Technology teams to understand their needs and deliver technologies that support facility operations needs.

Development Program Manager – Telecom Quality

• Lead direct engagement with power utilities across the North American portfolio to support new sites, expansions, and long‑range capacity planning.
• Develop, plan and maintain utility engagement strategies , including call trees, contact plans, and relationship‑management workflows.
• Conduct power market intelligence , including rate structures, interconnection processes, transmission constraints, and long‑lead infrastructure considerations.
• Perform site‑level power due diligence for prospective campuses, including evaluating transmission access, anticipated timelines, study requirements, fees, and risks.
• Support the Energy Team in the pursuit, negotiation, and execution of power contracts , including ESAs, PPAs, LEAs, and utility‑specific service agreements.
• Prepare and advance executive summaries, applications, and contracting packages to align with QTS Delegation of Authority and Legal requirements.
• Track and report on power contract, study, and application status for all North American sites.
• Coordinate with Pre‑Development, Utility Delivery, Energy, Development, Legal, and Sales to align utility timelines with customer load ramps.
• Support cost forecasting and CIAC requirements.
• Ensure all documentation aligns to engineering, legal, and commercial needs.
• Provide technical and commercial input into site selection, master planning, and long‑term portfolio planning.
• Partner with internal teams to support power capacity management , including load ramps at new sites and transmission capacity considerations.
• Maintain up-to-date data in utility trackers, dashboards, and market intelligence resources.

Utility Engagement Program Manager

Project Manager

• Manage projects on multiple campuses and oversee design / implementation budgets, schedules, and status reports for each.
• Review project design to ensure compliance with QTS system standards and Basis of Design documents.
• Review system installation to ensure compliance with system design.
• Oversee commissioning efforts to confirm systems operate in compliance with QTS system standards, Basis of Design and design documents.
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion.
• Continuously update a campus master plan to provide predictable statistics in a dynamic environment.
• Evaluate and level pricing proposals for technology design, construction, and commissioning services.
• Monitor and track project schedules and manage teams to on-time completion.
• Identify schedule / implantation obstacles and proactively remove obstacles that are detrimental to project schedules.
• Establish and maintain relationships serving as liaison with key QTS stakeholders.
• Represent QTS interests as leader in OAC and low voltage meetings.
• Work with the internal development team to enhance project management processes and protocols.
• Develop relationship with QTS Facility Operations and Technology teams to understand their needs and deliver technologies that support facility operation’s needs

Development Project Manager – Telecom Quality

Director

• Develop and implement a vision and roadmap for enterprise applications that supports QTS's growth, innovation, and digital transformation initiatives.
• Create the next generation interface for employees to interact with IT; comfort with deploying/integrating AI and LLM’s is a must.
• Manage the delivery, maintenance, and enhancement of enterprise applications, ensuring high availability, reliability, performance, security, and user satisfaction.
• Oversee the governance, architecture, design, development, testing, deployment, and integration of enterprise applications.
• Establish and enforce standards, policies, procedures, and best practices for enterprise applications, ensuring compliance with QTS's internal controls, audit requirements, and industry regulations.
• Manage the budget, resources, vendors, and contracts related to enterprise applications, ensuring optimal utilization, cost-effectiveness, and value delivery.
• Lead, coach, and develop a team of talented and motivated IT professionals, fostering a culture of collaboration, accountability, innovation, and customer service.
• Build and maintain strong relationships with key business stakeholders, understanding their needs, expectations, and feedback, and ensuring alignment of enterprise applications with business priorities and objectives.
• Ensure that all new applications to the QTS suite of tools are inventoried and referenceable.
• Partner with lines of business on identifying use cases and requirements and assisting them with finding the right tool and process for the job.
• Stay abreast of emerging technologies, trends, and best practices in the enterprise applications domain, and evaluate their applicability and potential benefits for QTS.
• Provide strategic guidance, thought leadership, and subject matter expertise to senior management and other IT leaders.
• Take QTS’ IT to the next level while providing coaching and mentoring to reporting managers.

Director, Enterprise Technology

• Manage projects on multiple campuses and oversee design / implementation budgets, schedules, and status reports for each
• Review project design to ensure compliance with QTS system standards and Basis of Design documents
• Review system installation to ensure compliance with system design
• Oversee commissioning efforts to confirm systems operate in compliance with QTS system standards, Basis of Design and design documents
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion
• Continuously update a campus master plan to provide predictable statistics in a dynamic environment
• Evaluate and level pricing proposals for technology design, construction, and commissioning services
• Monitor and track project schedules and manage teams to on-time completion
• Identify schedule / implantation obstacles and proactively remove obstacles that are detrimental to project schedules
• Establish and maintain relationships serving as liaison with key QTS stakeholders
• Represent QTS interests as leader in OAC and low voltage meetings
• Work with the internal development team to enhance project management processes and protocols
• Develop relationship with QTS Facility Operations and Technology teams to understand their needs and deliver technologies that support facility operation’s needs

Development Project Manager – Telecom, Networking

• Lead and manage Q-Systems (with a focus on telecom and networking) for design, pre-construction and construction activities across several campuses.
• Interact daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff.
• Support our Q-Systems team with network infrastructure coordination.
• Manage port schedule creation for development projects.
• Review project design to ensure compliance with QTS system standards and Basis of Design documents.
• Create and communicate updates on development program & project status suitable for executive level reviews.
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion.
• Write scopes of work for design, construction, commissioning services & participate in procurement and project cost estimates.
• Evaluate and level pricing proposals for design, construction, and commissioning services.
• Establish project schedules and manage teams to on-time completion.
• Develop plans for product deployment and review/communicate plans with QTS staff involved.
• Establish and maintain relationships serving as liaison with key QTS stakeholders.
• Review project implementations to ensure compliance with approved design documents, QTS system standards and Basis of Design documents.

Development Program Manager – Telecom, Networking

Product Manager

• Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy
• Advocate for investments that measurably improve productivity and operational effectiveness
• Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes
• Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early
• Actively remove obstacles to progress and value delivery
• Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area
• Maintain transparency to build trust and alignment across teams and departments
• Define and track KPIs tied to efficiency, performance, reliability, and business impact

Technical Product Lead

• Manage projects on multiple campuses and oversee design / implementation budgets, schedules, and status reports for each.
• Review project design to ensure compliance with QTS system standards and Basis of Design documents.
• Review system installation to ensure compliance with system design.
• Oversee commissioning efforts to confirm systems operate in compliance with QTS system standards, Basis of Design and design documents.
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion.
• Continuously update a campus master plan to provide predictable statistics in a dynamic environment.
• Evaluate and level pricing proposals for technology design, construction, and commissioning services.
• Monitor and track project schedules and manage teams to on-time completion.
• Identify schedule / implantation obstacles and proactively remove obstacles that are detrimental to project schedules.
• Establish and maintain relationships serving as liaison with key QTS stakeholders.
• Represent QTS interests as leader in OAC and low voltage meetings.
• Work with the internal development team to enhance project management processes and protocols.
• Develop relationship with QTS Facility Operations and Technology teams to understand their needs and deliver technologies that support facility operation’s needs.

Development Project Manager

Engineer

• Provide technical support to all aspects of data center operations, including operation, maintenance, and repair of all mission-critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs
• Assist in all site construction activity and installations, in coordination with QTS Development Team and external construction resources, to ensure system design, installation, and testing adhere to operational standards
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures
• Supports implementation and audit local standard operating procedures
• Support various accreditation, certification and compliance initiatives as may be required by QTS
• Maintain compliance with local health & safety (i.e., OSHA) standards and national electrical and building codes
• Interfaces with vendors, QTS Engineering, QTS Development, and peer operations organizations
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process
• Assists in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensures these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems
• Assists in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes

Critical Environment Engineer

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activity and installations, in coordination with QTS Development Team, external construction resources, to ensure system design, installation and testing adhere to operational standards.
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures.
• Supports implementation and audit local standard operating procedures.
• Support various accreditation, certification and compliance initiatives as may be required by QTS.
• Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process.
• Assists in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensures these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Assists in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes.

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs
• Assist in all site construction activity and installations, in coordination with QTS Development Team, external construction resources, to ensure system design, installation and testing adhere to operational standards
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations
• Attends factory witness tests to ensure supplier compliance with QTS standards
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures
• Supports implementation and audit local standard operating procedures in conjunction with our Corporate Audit teams
• Collaborate and advise on various accreditation, certification and compliance initiatives as may be required by QTS
• Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process
• Participates in the scheduling, coordination and completion of all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems
• Acts as the approval authority for the Change Management Process for preventative and corrective maintenance
• Advises and collaborates with operations for continuous improvement of CAB processes

Senior Critical Environment Engineer

Security Engineer

• Build and maintain secure, resilient cloud environments across public, private, and hybrid platforms.
• Apply security best practices to new and existing cloud applications, ensuring compliance with QTS security and regulatory standards.
• Partner with architects, IT teams, and system owners to guide secure application and infrastructure design.
• Implement and support strong identity and access management controls, including MFA, hardware tokens, and other authentication methods.
• Maintain consistent cloud configurations using tools like Puppet, Chef, or Ansible.
• Work with SOC and incident response teams to investigate alerts, analyze threats, and respond quickly to cloud security events.
• Create playbooks, documentation, and automated response workflows using AI and SOAR to improve speed and accuracy.
• Develop and maintain scripts (Python, PowerShell, Ruby) to support secure data flow and security operations.
• Review cloud environments regularly to identify risks and recommend security improvements.
• Support remediation efforts following audits, assessments, and vulnerability reports.
• Stay current on emerging security threats, tools, and best practices, applying them to strengthen QTS’ cloud posture.
• Participate in project and implementation meetings as a security advisor.
• Communicate risks and recommendations clearly to both technical and non-technical teams.
• Work effectively with internal teams and external vendors to ensure cloud solutions remain secure.

Cloud Security Engineer

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activity and installations, in coordination with QTS Development Team, external construction resources, to ensure system design, installation and testing adhere to operational standards.
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.
• Attends factory witness tests to ensure supplier compliance with QTS standards.
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures.
• Supports implementation and audit local standard operating procedures in conjunction with our Corporate Audit teams.
• Collaborate and advise on various accreditation, certification and compliance initiatives as may be required by QTS.
• Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process.
• Participates in the scheduling, coordination and completion of all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Acts as the approval authority for the Change Management Process for preventative and corrective maintenance.
• Advises and collaborates with operations for continuous improvement of CAB processes.

• Oversee a preconstruction estimating team and multiple onsite cost control teams in managing large-scale construction and infrastructure project budgets from inception to completion.
• Ensure financial discipline, effective projects control for cost, schedule, and risk, and alignment with project and organizational objectives.
• Work closely with internal and external project teams and executives, development, finance, and accounting teams to ensure project costs and schedules are accurately forecasted, tracked, and maintained.
• Manage disputes with vendors and cost consultants, escalating when necessary.
• Lead and mentor the preconstruction estimating team responsible for setting site-specific and customer-specific development cost budgets, and multiple onsite cost teams responsible for adherence to approved project budgets.
• Oversee the accurate creation and validation of project budgets for large-scale construction and infrastructure projects.
• Monitor financial performance at all stages of the project lifecycle, ensuring compliance with cost management procedures and company policies, and identify and implement strategies to enhance accuracy and achieve cost savings.
• Ensure project controls team enforces strict compliance with construction contract documents.
• Enhance the change management workflow for timely resolution.
• Serve as a senior leader in ensuring consistent application of project control practices across various projects and holding teams accountable.
• Prepare project templates for financial reporting and schedule adherence to assist teams in decision making.

Director, Project Controls

Paralegal

• Supports the company’s legal operations in a variety of project management, administrative and legal areas, collaborating with QTS business owners, suppliers, and other members of the Legal Department.
• Responsible for supporting all phases of the real estate acquisition and disposition process.
• Review of contracts, preparation of critical dates, leases, titles, plats and surveys, preparation of closing documents...
• Communicates effectively and efficiently and keep other team members apprised of the current state of the real estate projects.
• Participates in team meeting to discuss legal project status, critical dates, and deadlines.
• Serves as a point of communication with the title company to obtain title documents...
• Creates, organizes, and maintains a legal file for each location to be acquired, sold, or leased.
• Develops and maintains an overall knowledge of the real estate processes, procedures, and documentation requirements within each applicable state.

Development Program Manager – Telecom Quality

Utility Engagement Program Manager

Development Project Manager – Telecom Quality

Director, Enterprise Technology

Development Project Manager – Telecom, Networking

Development Program Manager – Telecom, Networking

Technical Product Lead

Development Project Manager

Critical Environment Engineer

Critical Environment Engineer

Senior Critical Environment Engineer

Cloud Security Engineer

Senior Critical Environment Engineer

Director, Project Controls

Real Estate Paralegal