Qonto

Analyst

• Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities
• Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention
• Investigate potential fraud cases and implement preventive measures across financing and payment products
• Collaborate with Risk and AML teams to enhance fraud detection capabilities and align strategies
• Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency

Fraud Analyst, German Market

Social Media Manager

• Create high-impact social content: write copy, design graphics, and produce short-form video content — including on-camera appearances — following a clear hook–story–CTA structure.
• Scout creators and customer voices: identify influencers and Qonto customers worth featuring based on reach, niche, and brand fit.
• Support event amplification: produce content before, during, and after events, and coordinate giveaways or raffles that drive engagement.
• Maintain our social presence: monitor competitor activity and manage community interactions.
• Own the customer newsletter: write the copy, build it in our CRM tool, and coordinate with Growth, Product, and CRM teams to deliver it on schedule.

Social Media Working Student – m/f/d

• Screen and investigate alerts from World-Check One and ComplyAdvantage
• Process transaction screening alerts in a timely manner
• Maintain detailed documentation of PEP and Sanctions files
• Contribute to compliance projects

Screening Analyst

Security Engineer

• Own client tickets end-to-end: Solve problems across chat, email, and occasional video calls for non-VIP clients in the French market.
• Dig into the details: Investigate account activity, company profiles, and transaction history to find the right answer, not just a quick one.
• Go beyond the obvious fix: Proactively recommend products or solutions based on what each client actually needs.
• Partner with Product and Tech: Help resolve bugs and feature requests that need cross-functional problem-solving.
• Fix what's broken around you: Contribute to "broken windows" projects like improving CRM workflows or building better internal databases.

Customer Care Manager – Account Management, Security & Administration

• Join us as Social Media Manager Italy to define and execute Qonto's social media strategy across Instagram, LinkedIn, and YouTube for the Italian market.
• You'll drive brand awareness, engagement, and customer acquisition through culturally resonant content, influencer collaborations, and data-driven campaigns.
• You will report to Marta Rifà Llimós, Head of Southern Europe Marketing.
• Own the social strategy for Italy: Define the channel mix, content types (entertainment, product, educational, corporate), and calendar across IG, LinkedIn, and YouTube — with full autonomy.
• Build and run the content calendar: Coordinate the monthly publishing plan across Design, Press, Events, PMM, Community, and external agencies. You ensure on-time delivery and strategic coherence.
• Create content hands-on: Shoot and edit video/photo content using CapCut, Edits, Figma, or similar tools. Be comfortable on camera — you bring Qonto's Italian brand to life through owned content.
• Run paid social campaigns: Manage LinkedIn campaigns directly, coordinate Instagram paid with our Italian agency, and support YouTube Ads with the media team.
• Track performance and evolve strategy: Extract KPIs, draw conclusions, and systematically apply learnings. You use data to evolve your approach, not just report on it.

Social Media Manager – Italian and English Speaker

Account Manager

• Automate the partnerships funnel: Identify, design, and ship internal solutions that eliminate manual workflows across the partner management lifecycle.
• Solve high-impact problems: Diagnose the biggest inefficiencies in the partnerships channel and craft solutions that maximise value while minimising operational cost.
• Own the channel roadmap: Take full ownership of the partnerships roadmap, working autonomously with sales, marketing, PMs, country managers, and senior leadership.
• Orchestrate cross-functional delivery: Drive projects across Engineering, Ops, and Business teams — align stakeholders, unblock dependencies, deliver results.
• Build hands-on: Craft POCs, manipulate data, create AI agents, work side by side with partnerships managers. You ship, not just spec.

Partnerships Growth Operations

Backend Engineer

• Design and ship production-grade services connecting AI models to compliance workflows
• Automate compliance operations from EDD automation to customer onboarding
• Drive continuous improvement and track impact with peers
• Shape technical direction and lead design discussions

Senior/Staff Backend Engineer – AI Compliance Tooling

Product Marketing

• Join Qonto as a Market Product Marketing Manager intern and play a hands-on role within an established, recognized team.
• Use this internship to contribute directly to Qonto's Market strategy: support the Market PMMs, help them optimize product communication materials, and set up automated processes to support customer-facing teams (Sales and CSD).
• Analyze competitors across core and new markets to identify positioning opportunities and support strategic decision-making.
• Produce practical resources, including pitch decks, one-pagers, trainings, and demo videos, that help client-facing teams articulate Qonto's value.
• Translate product updates and feature releases into clear, audience-ready messages for internal and external stakeholders.
• Partner with the Social Media, Community, and Events teams to test new approaches to product communication and build reusable playbooks.
• Leverage AI tools to improve your productivity, challenge your own assumptions, and raise the quality of your output.
• Propose initiatives to automate or simplify your tasks.

Product Marketing Manager – Intern

Data Analyst

• Perform deep strategic and ad-hoc analysis across multiple domains
• Provide recommendations to teams across the business
• Lead opportunity sizing and analysis
• Improve decision velocity and quality using statistical analysis
• Create, track, and break down success metrics into actionable segments
• Mentor data analysts and provide feedback

Compliance Expert, Data Analyst

Bookkeeper

• Conseil de confiance : Tu réponds aux questions des clients sur l'optimisation fiscale, la rémunération du dirigeant, et les enjeux comptables, juridiques et financiers — en binôme avec ton·ta collaborateur·rice référent·e.
• Tenue et révision comptable : Tu prends en charge la comptabilité complète de ton portefeuille, facilitée par le logiciel Acasi — de la saisie à la révision.
• Traitement des obligations fiscales : Tu t'occupes des déclarations de TVA, de l'élaboration des liasses fiscales et du dépôt des comptes de tes clients.
• Lien entre clients et produit : Tu es l'interlocuteur·rice direct·e de tes clients et tu remontres leurs retours à l'équipe produit — tu participes activement à l'évolution de la solution Acasi. C'est un rôle que peu d'alternant·e·s en cabinet ont.

Collaborateur·rice Comptable – Alternance

Financial Planning and Analysis

• Run 2–3 autonomous controls per month on accounting processes: You will own each control end-to-end, from analysis through to the final report, covering Qonto’s corporate scope across all markets.
• Conduct second-line control on accounting processes: You will evaluate whether processes operate as intended and pinpoint exactly where they fall short.
• Write clear, actionable control reports: You will translate findings into structured, practical recommendations that stakeholders can implement.
• Follow up on remediation plans until they are closed: When a gap is identified, you will own the follow-up — a fix is not complete until it is fully deployed.
• Use AI to work faster and document smarter: You will leverage AI tools to accelerate analysis and reporting throughout your monthly control cycle.

Financial Internal Control Apprentice

Financial Crime

• Investigate & report: Draft high-quality Enhanced Investigations (EIs) and Suspicious Activity Reports (SARs) for Tracfin, covering AML, tax fraud, and private scams cases.
• Handle escalated alerts: Take ownership of cases escalated by our first line of defence teams, identifying money laundering patterns and fraud attempts with precision.
• Own your quality standards: Ensure every investigation meets our internal benchmarks and regulatory deadlines — quality and speed are both non-negotiable here.
• Improve detection tools: Contribute to team projects that sharpen our detection capabilities, from flagging new fraud typologies to refining operational processes.
• Share knowledge: Identify emerging fraud trends and feed insights back to the team, building a shared knowledge base that makes everyone sharper.

Anti-Financial Crime Officer, France

Artificial Intelligence

• Drive GenAI initiatives from conception to production, delivering key solutions that transform how teams access and utilize data across departments
• Create and maintain AI tools with database and AI components that employees across the company will use daily, such as Claude.ai or Notion AI, Omni and more
• Build robust data models using SQL and DBT to support AI implementations and ensure reliable data access
• Master prompt engineering techniques to leverage existing AI models and meet Qonto's specific cross-functional needs
• Establish and optimize AI process standards through user testing, validation, and continuous improvement to ensure quality and effectiveness

AI Data Intern

Team Lead

• Own Social Care end-to-end
• Handle sensitive escalations
• Be the real-time lifeline for frontline teams
• Close the loop on reviews
• Build the operating model from scratch

Team Lead – Social Care, Internal Support

Strategy

• Design and own the capacity planning framework: You'll build the reference model — volume drivers, FTE requirements, BPO productive-hours — and set the forecasting cadence, templates, and definitions every factory's WFM analyst works from.
• Optimise the internal vs. BPO capacity mix: You'll build the system that determines the right balance of internal agents and BPO capacity to cover workload at the lowest sustainable cost and risk, across all factories.
• Own the global BPO budget view: You'll hold the actuals-vs-plan picture for exec reporting, interface with Finance on planning and reconciliation, and surface cross-factory cost inefficiencies invisible at the local level.
• Lead BPO relationships at a strategic level: You'll be the senior point of contact for BPO partners on capacity, contracts, and escalations — and define the invoice validation standard used across all factories.
• Enable and align factory-level WFM analysts: You'll set the standards and operating cadence for factory analysts through dotted-line governance, and run the monthly cross-factory alignment ritual covering forecast review, capacity risk, and invoice anomalies.