QBE Insurance

Risk

• Provide consultancy advice and training to enhance knowledge of the valuation industry and property market trends across Service Delivery and Risk business units
• Lead risk assessments for Accident and Health (A&H) by evaluating risks, monitoring regulatory changes, and driving continuous improvement to achieve A&H risk management objectives
• Perform new business and renewal large claims reviews and disclosure assessments through clinical and claims data evaluation to identify and quantify risks
• Provide concise, detailed, and accurate reporting of data analysis findings, observations, and recommendations
• Serve as the subject matter expert for claims and underwriting related to risk management
• Provide clinical assessment and recommendations for setting reserves on large dollar claims
• Present in-house clinical education to enhance understanding of high-cost diagnoses and treatment trends
• Consult with internal and external clients on high-cost, complex claims and engage in effective clinical risk management strategies
• Review transplant contracts and vendor selections for quality control to ensure the best options
• Build relationships with key stakeholders to communicate risk factors and develop recommendations for continuous improvement

Lead Medical Risk Consultant

Claims Specialist

• Provide exceptional claims service to customers by managing complex medical stop loss claims effectively.
• Assess policy coverage, investigate, evaluate, and negotiate claims.
• Collaborate with suppliers and stakeholders while offering technical support.
• Support the implementation of the Claims strategy to enable the delivery of overall business targets.
• Maintain current knowledge of insurance guidelines, policy changes, and modifications.
• Maintain good client relationships with insured individuals, agents, service providers, and the general public.
• Identify and implement strategies to minimise Claims Costs and Leakage.
• Assist with the negotiation of claims settlements.
• Participate in relevant meetings to share and develop strategy, knowledge, and best practices.
• Identify and resolve issues or anomalies non-compliant with policies and procedures.
• Assist with the daily review of reports and ad hoc reporting.
• Mentor and coach junior staff as required.

Claims Specialist – Accident and Health

Vice President

• Provide expert actuarial advice and support to business units
• Act as a key liaison with underwriters, claims, and finance teams
• Deliver strategic reserving advice and contribute to business planning
• Coach junior actuaries to ensure technical excellence and profitability
• Manage the complete valuation process and project scope
• Develop new monitoring and ad-hoc reports as required
• Know and apply relevant standard actuarial reserving models and pricing techniques
• Build and maintain relationships with internal stakeholders
• Provide technical advice and guidance to less experienced actuarial staff
• Ensure all conclusions and recommendations are supported by analytical results
• Manage budgeted resources and accurately forecast resource needs

AVP, Pricing – Specialty

Underwriter

• Provide strategic direction for underwriting environmental portfolios in the region
• Manage a team of underwriters, writing guidelines, underwriting complex new businesses
• Offer specialist advice and build/maintain broker relationships
• Contribute to business results and stay informed about industry standards
• Support the development of the annual business plan for the portfolio
• Ensure compliance with underwriting guidelines and undertake regular reviews
• Foster a collaborative approach to growing the business
• Act as a technical expert to identify issues and opportunities

VP, Environmental Underwriting

Security Engineer

• Ensure cyber compliance updates and reviews are completed accurately and on time, enabling timely reporting of compliance status and new regulatory requirements
• Accountability for identifying compliance weaknesses and driving effective mitigation actions
• Lead the assessment and interpretation of regulatory requirements, ensuring compliance with cyber security and privacy obligations
• Build strong, collaborative relationships to identify issues and address root causes
• Partner with divisional and global audit and risk functions, acting as a trusted Compliance and Risk subject matter expert
• Act with integrity and transparency in identifying non‑compliance and existing risks, providing pragmatic, solution‑focused advice
• Drive collaboration across Technology Services, Audit, Compliance, Enterprise Risk Management, and business teams
• Build cyber compliance awareness across the organisation through coaching and education
• Track and report on compliance, risk, and security outcomes to demonstrate effective risk mitigation and positive results

Compliance Lead – Cyber Security

Compliance

• Coordinating quarterly papers for the Elders Insurance Underwriting Agency (EIUA) Board and Elders Risk and Compliance Committee
• Managing the Sale of Servicing Rights process and annual EIUA Disclosure Document
• Managing any oversight and supervision of Franchise requirements
• Responding to adhoc compliance and governance queries from the Elders Network and EIUA stakeholders
• Monitoring and tracking regulatory developments and representing Elders interests for these projects
• Leading and managing Compliance and Governance reporting
• Incident Management remediation, analysis and assisting QBE Compliance Team with investigations into legislative and code breaches
• Managing quarterly compliance reviews as part of EIUA Agency Remediation Framework

Compliance and Governance Specialist

Manager

• Providing influential leadership to motivate and develop a team of Claims professionals.
• Ensuring delivery of exceptional customer service to our customers and broker partners.
• Monitor panel provider performance
• Conduct 80/20 and peer reviews and provide training and guidance to the claims team.
• Drive operational effectiveness, positive staff engagement and team culture.
• Maximising team performance by driving change and optimising service delivery
• Facilitating learning and development opportunities for the team and developing talent
• Undertaking Process improvement initiatives

Service Manager

• Uplifting and maintaining Elders Insurance Underwriting Agency (EIUA)’s Compliance Program and Licence Condition Matrix
• Incident Management remediation, analysis and assisting QBE Compliance Team with investigations into legislative and code breaches
• Managing quarterly compliance reviews as part of EIUA Agency Remediation Framework
• Managing EIUA conflicts of interest and gifts and entertainment register
• Compliance reporting for Elders Risk and Compliance Committee and EIUA Board
• Developing and implementing oversight and supervisory processes, practices and reporting to ensure AR’s are compliant with financial services laws and policies and procedures
• Supporting the Risk Control Self-Assessment process for EIUA
• Coordinating and running compliance training sessions for the benefit of the Elders Network
• Monitoring and tracking regulatory developments and representing Elders interests for these projects

Risk and Compliance Specialist

Business Intelligence Analyst

• Gather data from various sources, ensuring its accuracy and completeness.
• Analyze the collected data to identify trends, patterns, and anomalies.
• Design and develop reports, dashboards, and visualizations that effectively communicate data-driven insights to stakeholders.
• Ensure data quality and integrity by cleaning and validating data.
• Monitor performance of all relevant product lines and ensure line management is informed of findings.
• Work closely with various departments and teams to understand their reporting requirements.
• Implement automated reporting solutions to streamline the reporting process.

BI Reporting Analyst

• Monitor and analyse cyber control performance metrics and key risk indicators (KRIs) to identify trends, emerging risks, and opportunities for control uplift
• Develop and maintain reporting artefacts (e.g. dashboards, briefings, governance packs) that clearly communicate security posture and risk insights to a range of stakeholders, including senior management and governance forums
• Translate complex control and risk data into actionable insights, enabling stakeholders to make informed trade-offs aligned with QBE’s risk appetite and strategic priorities
• Support cyber scenario modelling activities, including scenario definition, refinement, and alignment with threat intelligence and attack tree structures
• Ensure scenarios remain accurate, defensible, and relevant to QBE’s operating environment, drawing on established methods and practices referenced in stakeholder materials and scenario modelling roadmaps
• Collaborate with control owners, delivery teams, and second-line functions to improve the quality, clarity, and consistency of control performance data and reporting inputs
• Support the integration of control telemetry and other evidence-based measures into reporting processes, with a focus on control immutability and automation where feasible
• Contribute to the continuous improvement of governance and reporting frameworks, ensuring alignment with QBE’s cyber strategy, regulatory obligations, and business needs
• Participate in targeted, risk-informed assurance activities that validate control effectiveness in high-priority areas, complementing formal audits and RCSA processes
• Act as a feedback channel to Strategy & Architecture and other stakeholders, highlighting implementation challenges or systemic issues surfaced through metrics or reporting
• Engage stakeholders to support a culture of risk transparency and accountability, encouraging proactive issue identification and evidence-based dialogue
• Support audit and regulatory engagement by ensuring reporting artefacts and supporting evidence are accurate, consistent, and audit ready

Global Cyber Security Governance Specialist

• Contribute to the delivery of the annual business plan for the Inland Marine unit by making appropriate decisions
• Perform complex underwriting activities in compliance with legal and regulatory requirements
• Utilise product line expertise to analyse business prospects and recommend profitable risk selection
• Manage key portfolios/accounts with intermediaries
• Establish, strengthen, and develop relationships with stakeholders to maximise influence and achieve business objectives
• Lead profitability and process improvement initiatives by informing senior leaders on best practices and guiding strategic plans
• Maintain in-depth knowledge of current legislation, best practice, underwriting, systems, products and organisational guidelines
• Actively manage your portfolio and relationships with brokers and colleagues to achieve portfolio retention, growth and profitability targets
• Coach and mentor Underwriters & Assistant Underwriters

Lead Inland Marine & Energy Underwriting

• Support the team in achieving profitable growth by providing underwriting advice, technical support, and training
• Manage complex underwriting cases and contribute to product strategy
• Build relationships with intermediaries to drive business growth
• Underwrite new business and renewals within set guidelines and authority levels to meet business objectives

Senior Lead Inland Marine & Energy Underwriting

Security Analyst

• Contribute to the delivery of an effective Cyber and information security Capability across the organization
• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions
• Mitigate risks in delivery while keeping to agreed plan and timeframes
• Take personal accountability for identifying security weaknesses and ensuring mitigation to a secure conclusion
• Engage across the organisation to ensure issues are identified, self-reported, and notified to key stakeholders
• Act with integrity and transparency in threat and risk identification and problem solving
• Role model the creation and innovation of solutions and threat mitigation strategies
• Contribute to the development, execution, and assurance of an effective Cyber practice
• Collaborate across departments to avoid security problems manifesting as business problems
• Maintain knowledge of relevant regulatory requirements and apply it in all tasks
• Monitor regulatory developments and advise on changes to promote awareness
• Assist in the preparation of reports and ensure accuracy and completeness for submission
• Support the delivery of security compliance and risk services ensuring compliance with appropriate SLAs and quality controls and alignment with security, regulatory and business requirements
• Track security compliance and risk service benefit to specifically identify areas of continuous improvement

Cyber Security Analyst

• Underwrite Inland Marine business in accordance with the business plan within set underwriting guidelines
• Build and maintain broker relationships
• Apply technical expertise and contribute to business results
• Stay informed about industry standards and new product introductions
• Perform complex underwriting activities in compliance with legal and regulatory requirements
• Utilise product line expertise to analyse business prospects and recommend profitable risk selection
• Manage key portfolios/accounts with intermediaries
• Establish, strengthen, and develop relationships with stakeholders to maximise influence and achieve business objectives
• Maintain in-depth knowledge of current legislation, best practice, underwriting, systems, products and organisational guidelines
• Actively manage portfolio and relationships with brokers and colleagues to achieve portfolio retention, growth and profitability targets
• Adhere to underwriting standards, instructions, and good practice to minimise risk and maximise efficiency

Specialist, Inland Marine & Energy Underwriting

Pricing Analyst

• Perform pricing calculations to assist relevant business units in managing a profitable business
• Support the work of more experienced actuaries/pricing specialists
• Carry out assignments or projects, performing actuarial analyses, investigations, modelling
• Specify, build, direct and check development of code base for data preparation
• Utilise complex computer modelling techniques to complete actuarial research and analysis
• Demonstrate general understanding of business unit and impact of actuarial or pricing advice