Pushpay

Sales Development Rep

• KPI/metric driven role, constant monitoring on performance and role carries a quota
• Make outbound calls, emails and text messages to qualify churches
• Able to make at least 65 cold outbound calls to potential customers each day
• Schedule 1-2 appointments per day between prospects and Account Executives with a high conversion rate of at least 85%
• Excellent verbal and written communication skills in order to have meaningful conversations with our prospects to understand the challenges they face engaging their community
• Identify and communicate how Resi can help
• Use best-in-class software like Salesforce and Outreach to manage and build your pipeline
• Familiarity with Social platforms (Instagram, Facebook, LinkedIn) and an understanding of Social Selling
• Work with a team of like-minded individuals to achieve targets
• Some familiarity with an ABM “go to market” strategy is helpful

Sales Development Representative – Resi

Account Executive

• Develop customized account plans for each account in your territory.
• Develop a pipeline of prospective customers from your assigned accounts through research, cold-calling, networking, and collaboration with your assigned BDR.
• Manage the entire sales process from prospect to close. This includes: product demonstration, onsite visits, negotiating and closing contracts.
• Meet and exceed sales revenue and booking goals.
• Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.
• Clearly articulate Pushpay’s value proposition and return on investment.
• Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing and other partner affiliates to execute company initiatives.
• Cultivate relationships with business partners in your territory.
• Plan, direct and coordinate sales support activities, including documentation and management of the sales pipeline through Salesforce.
• Share industry, deal, and sales “best practice” with other members of the sales team.
• Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.
• Ability to work within budget for travel and entertainment (conferences, customer facing meetings , etc.).
• Travel required up to 50% to attend customer meetings, monthly in-market activity, regional and national field events, vendor partnership forums, and select conferences.

Account Executive, Enterprise

• Call Center environment, metric driven role, constant monitoring on performance.
• Make outbound calls, emails and text messages to qualify churches and nonprofits.
• Work with a team of driven individuals in a specialized account based sales environment.
• Must make at least 70 cold outbound calls to potential customers a day.
• Schedule 1-2 in person or zoom appointments per day between prospects and Account Executives.
• Prospecting 5-10 accounts a day and maintaining a healthy pipeline.
• Have meaningful conversations with our prospects to understand the challenges they face engaging their community.
• Delve into prospect needs through value-based discovery and effectively articulate the unique value proposition of Pushpay.
• Use best-in- class software like Salesforce and Outreach.io to build pipeline and manage follow-ups.
• Blueprint accounts and update them with 3 accurate contacts along with phone and email.
• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers.
• Invite church leaders to webinars, events, and other educational experiences.

Sales Development Representative

Product Marketing

• Collaborate with other Product Marketing Managers, and the rest of the Marketing Team to leverage differentiated positioning and messaging to convey a powerful story and consistently communicates the value of our products across multiple marketing channels.
• Support the end-to-end GTM strategy, planning, project management and execution of new product and feature launches to ensure the product value is clearly and consistently communicated through customer facing channels, enablement assets, product demos and more.
• Collaborate with campaign managers and the internal creative and production team to support high-impact marketing campaigns, including demand generation activities, in-product communication, social media, email marketing, and content marketing.
• Develop compelling enablement assets in collaboration with internal stakeholders to enable sales, customer success, and marketing partners to convey product value to prospects and deliver continuous value to existing customers.
• Lead ongoing competitive research and analysis to inform marketing positioning and strategy, develop and maintain competitive battle cards increase overall competitive enablement across sales, customer success, product management and marketing.
• Partner with customer success and sales to identify and create effective strategies for targeted competitive campaigns and upsell and cross-sell initiatives.
• Act as the lead Product Marketing Manager in support of other marketing initiatives like large events, product partnerships and integrations, and product adoption campaigns.

Product Marketing Manager

Implementation Specialist

• Project manage the onboarding and implementation of Catholic customers, manage a pipeline, and meet or exceed KPI’s.
• Become an expert in the Pushpay product suite and set appropriate expectations with the customer.
• Deliver results, provide high quality customer interactions, drive product adoption, and effectively manage multiple/simultaneous implementations.
• Coordinate with Product, Service Delivery, and Customer Success teams to execute on implementation.
• Build and effectively execute account plans and strategies unique to each account.
• Regularly review assigned accounts to highlight key results, analyze metrics, demonstrate value, and emphasize the ROI, as well as, recommend process/procedure changes to better utilize Pushpay services.
• Help develop existing customer relationships with the company; in-line with the company service process and ensure maximum customer retention is achieved.
• Maintain knowledge of market conditions and competitive activities.
• Achieve monthly, quarterly, and annual goals and provide accurate, timely reports and forecasts as needed for management.
• Receive direction from the VP, Director of Implementation, and guidance from Customer Success Team Leads.

Implementation Specialist 2

• KPI/metric driven role, constant monitoring on performance and role carries a quota
• Make outbound calls, emails and text messages to qualify New Markets prospective customers
• Able to make at least 65 cold outbound calls to potential customers each day
• Schedule 1-2 appointments per day between prospects and Account Executives with a high conversion rate of at least 85%
• Excellent verbal and written communication skills in order to have meaningful conversations with our prospects to understand the challenges they face
• Identify and communicate how Resi can help
• Use best-in-class software like Salesforce and Outreach to manage and build your pipeline
• Familiarity with Social platforms (Instagram, Facebook, LinkedIn) and an understanding of Social Selling
• Work with a team of like-minded individuals to achieve targets
• Some familiarity with an ABM “go to market” strategy is helpful

Sales Development Representative, New Markets

Full-stack Engineer

• Build and maintain full stack features using CakePHP, PostgreSQL, and SvelteKit
• Design scalable, multi-tenant systems and APIs
• Develop intuitive, performant UI components using modern frontend frameworks
• Integrate with third-party platforms (Salesforce, Mailchimp, Planning Center, Twilio, etc.)
• Optimize performance across backend queries and frontend rendering
• Collaborate with product and design to deliver high-impact features
• Contribute to code reviews and engineering standards

Software Development Engineer 3, Nurture

Customer Success Manager

• Lead day-to-day onboarding execution: securing customer access, coordinating with the development team on technical setup, building out onboarding templates, and keeping projects moving from access through delivery.
• Partner closely with the Head of Customer Experience as a through line for customers — joining sales calls, kickoff meetings, data practices conversations, strategy sessions, and training engagements.
• Run customer-facing meetings independently once strategy is defined, including ongoing monthly check-ins and relationship management for an assigned book of churches.
• Translate between customers and the dev team: bring solutions back from engineering, follow up with customers on what's complete and what remains, and reduce the number of times an engineer has to be pulled into customer calls.
• Support documenting processes as they are designed — onboarding playbooks, support workflows, training best practices, ministry-specific strategies — so the team can scale.
• Identify what can be automated or delegated (including to AI tools) versus what must stay human and pastoral, and help build that operational backbone.
• Travel periodically for in-person training and customer engagements alongside the Head of Customer Experience.

• Identify and develop a pipeline of prospective parish customers through research, cold-calling, internet and professional networking.
• You own the sales process, which may include a geographical or national sales focus.
• Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing, Implementation and other partner affiliates to execute company initiatives.
• You will be required to work within a budget for travel and entertainment (dinners, activities, etc.). Track record of over-achieving against sales quota.
• You will regularly be required to search out and start new endeavors, bringing structure where there is ambiguity.
• You will be expected to have the ability to connect with all types of people. Executive-level leaders to new hires.
• Manage the entire sales process from prospect to close. This includes product demonstration, negotiating and closing contracts.
• You are expected to achieve and maintain a high level of activity and prospect daily and experience making 50+ calls per day and send 50+ follow up emails.
• You will be held accountable to closing new business while cultivating relationships to be used to expand into additional accounts.
• Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.
• Travel to prospects as needed with up to 60% of your time spent traveling.
• Speaking on the phone and in person.
• Prolonged periods of sitting at a desk and working on a computer.

• Develop and execute a strategic sales plan to target and penetrate high-potential Dioceses within the Catholic space.
• Build and nurture strong, long-term relationships with senior decision-makers and key stakeholders. This includes 50% + travel.
• Leverage deep product knowledge to provide consultative selling and demonstrate how Pushpay’s software can solve business challenges and drive value for Dioceses and parishes.
• Manage the full sales lifecycle from lead generation to closing, including proposal development, contract negotiations, and deal closure while partnering with territory Account Executives and internal stakeholders.
• Accurately forecast sales opportunities and report on pipeline status to senior leadership.
• Work closely with marketing, product, and customer success teams to ensure seamless delivery of solutions and a superior customer experience.
• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position Pushpay in the market.
• Drive revenue through new customer acquisition as well as expanding business within existing accounts.