Pushpay

Account Executive

• Identify and develop a pipeline of prospective parish customers through research, cold-calling, internet and professional networking.
• You own the sales process, which may include a geographical or national sales focus.
• Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing, Implementation and other partner affiliates to execute company initiatives.
• You will be required to work within a budget for travel and entertainment (dinners, activities, etc.). Track record of over-achieving against sales quota.
• You will regularly be required to search out and start new endeavors, bringing structure where there is ambiguity.
• You will be expected to have the ability to connect with all types of people. Executive-level leaders to new hires.
• Manage the entire sales process from prospect to close. This includes product demonstration, negotiating and closing contracts.
• You are expected to achieve and maintain a high level of activity and prospect daily and experience making 50+ calls per day and send 50+ follow up emails.
• You will be held accountable to closing new business while cultivating relationships to be used to expand into additional accounts.
• Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.
• Travel to prospects as needed with up to 60% of your time spent traveling.
• Speaking on the phone and in person.
• Prolonged periods of sitting at a desk and working on a computer.

• Develop and execute a strategic sales plan to target and penetrate high-potential Dioceses within the Catholic space.
• Build and nurture strong, long-term relationships with senior decision-makers and key stakeholders. This includes 50% + travel.
• Leverage deep product knowledge to provide consultative selling and demonstrate how Pushpay’s software can solve business challenges and drive value for Dioceses and parishes.
• Manage the full sales lifecycle from lead generation to closing, including proposal development, contract negotiations, and deal closure while partnering with territory Account Executives and internal stakeholders.
• Accurately forecast sales opportunities and report on pipeline status to senior leadership.
• Work closely with marketing, product, and customer success teams to ensure seamless delivery of solutions and a superior customer experience.
• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position Pushpay in the market.
• Drive revenue through new customer acquisition as well as expanding business within existing accounts.

Account Executive – Strategic Catholic

• Develop and execute strategies to drive business in new and existing markets, presenting Resi’s product and solutions to prospects and customers, to evoke confidence in the company’s technology infrastructure and remove all technical objections in the sales cycle.
• Own a territory of inside sales at Resi, focusing on Mid-Market customers.
• Demonstrate and guide prospects through the buyer’s journey to help them learn how to best leverage streaming at their organization
• Create and manage a pipeline of qualified sales leads to bring them to successful closure at or above quota levels.
• Build and present customized demos of Resi’s platform
• Collaborate with teams to solve technical implementation issues in a variety of technical environments

Account Executive, Mid Market

Customer Success Manager

• You will have targets and goals that ensure our customers stay customers.
• We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization.
• You will be responsible to sell additional products and features.
• You will have the opportunity to work with a significant number of key customers, with at times complex needs, and with that comes a responsibility to make a large volume of calls and emails.
• You will be an expert in Pushpay’s products so you are able to help with training, deployment, and giver adoption. This knowledge will help us ensure our successes, which drives both retention and upsell.
• When travel is approved, you will lead business review presentations on-site with customers to build relationships, value propositions, and work towards a predetermined outcome of success. Expect to take 8-12 multi-day trips per year.
• The ability to grow relationships and engagement with senior and C-level executives with our most strategic customers.
• Complete Discovery Calls with Decision Makers, Negotiate and Close deals.
• Other related duties as assigned.

Customer Success Manager, Strategic

Account Manager

• Define the multi-year partnership strategy and identify capability gaps
• Drive the expansion of integrated payment capabilities by collaborating with Product Management and Engineering
• Serve as the primary relationship owner for payments ecosystem partners, developing joint business plans
• Lead complex commercial negotiations and develop economic models with Finance/BI
• Collaborate with Product, Engineering, and Architecture for platform-to-partner integrations
• Systematically identify, qualify, and prioritize new processor and ecosystem partnerships
• Lead and drive cross-functional teams on partnership strategies

Director of Payments Strategic Partnerships

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Account Executive – Mid-Market

Implementation Specialist

• Project manage the onboarding and implementation of Catholic customers, manage a pipeline, and meet or exceed KPI’s.
• Become an expert in the Pushpay product suite and set appropriate expectations with the customer.
• Deliver results, provide high quality customer interactions, drive product adoption, and effectively manage multiple/simultaneous implementations.
• Coordinate with Product, Service Delivery, and Customer Success teams to execute on implementation.
• Build and effectively execute account plans and strategies unique to each account.
• Regularly review assigned accounts to highlight key results, analyze metrics, demonstrate value, and emphasize the ROI, as well as, recommend process/procedure changes to better utilize Pushpay services.
• Help develop existing customer relationships with the company; in-line with the company service process and ensure maximum customer retention is achieved.
• Maintain knowledge of market conditions and competitive activities.
• Achieve monthly, quarterly, and annual goals and provide accurate, timely reports and forecasts as needed for management.
• Receive direction from the VP, Director of Implementation, and guidance from Customer Success Team Leads.

Implementation Specialist II

• Develop and execute strategies to drive business in new and existing markets, presenting Resi’s product and solutions to prospects and customers, to evoke confidence in the company’s technology infrastructure and remove all technical objections in the sales cycle.
• Own inside and outside sales at Resi, focusing on large enterprise customers to achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics
• Demonstrate and guide prospects through the buyer’s journey to help them learn how to best leverage streaming at their organization
• Create and manage a pipeline of qualified sales leads to bring them to successful closure at or above quota levels.
• Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, including building and presenting customized product demos and presentations of Resi’s platform
• Collaborate with teams to solve technical implementation issues in a variety of technical environments
• Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers
• Develop and implement action plans for target and current customers using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field.