PUSHMEISTER GmbH

Customer Success Manager

• Vollumfängliche Projektabwicklung von der Einreichung bis zur Auszahlung der Fördermittel
• Steuerung der gesamten Kommunikation mit Kunden und Behörden
• Strategische Entwicklung und kontinuierliche Pflege der Kundenbeziehungen
• Datenanalyse und Aufbereitung für entsprechende Prüfstellen
• Einführung in die Anwendung der Software und Unterstützung der digitalen Prozesse
• Verantwortung für Dokumentationspflichten und deren digitale Umsetzung
• Frühe Erkennung von Kundenbedürfnissen und proaktive Beratung
• Weiterleitung von Kundenfeedback an das Produkt- und Entwicklerteam

Customer Success Manager, m/d/w

• End-to-end project management of grant applications, from submission through disbursement of funds
• Managing all communications with customers and authorities
• Strategic development and maintenance of customer relationships
• Analysis, preparation and calculations for audit bodies
• Onboarding customers to the software and supporting them with digitized processes
• Responsible for digital, traceable documentation and compliance
• Early identification of customer needs and proactive advisory support
• Targeted forwarding of customer feedback to the product team

Customer Success Manager – (m/f/d)

Account Executive

• Part of the Business Development & Sales team at a startup.
• Collaborate with experienced founders.
• Research contact persons and target customers.
• Develop and optimize outreach strategies.
• Independently generate initial contacts and coordinate meeting appointments.
• Manage the sales funnel.
• Persuade partners in direct conversations.
• Support operations and business development topics.

Junior Sales Consultant – m/f/d

Business Development Rep

• Support in preparing market analyses and competitor research to identify new business opportunities.
• Assist in preparing and conducting sales presentations and client meetings.
• Maintain and update the customer database and support lead generation activities.
• Support the development and implementation of sales strategies and processes.
• Prepare reports and presentations to support the Business Development team.

Working Student, Business Development & Sales

• Collecting and structuring relevant customer data.
• Basic understanding of accounting and financial data.
• Preparing and analyzing data and calculations for auditing bodies.
• Handling customer inquiries (by phone and in writing).
• Maintaining digital, auditable documentation.
• Telephone calls with authorities (e.g., tax office, social security agencies, etc.).

Customer Success Manager, m/d/w

Customer Success Manager – (m/f/d)

Junior Sales Consultant – m/f/d

Working Student, Business Development & Sales

Working Student, Customer Success Management