Prudential Financial

Analyst

• Monitor market and industry asset pricing levels
• Participate in setting rates for new and secondary purchases
• Maintain and construct pricing models
• Interface with regional investment teams daily to assist with asset pricing and structuring
• Collect and share market data and maintain databases of market data
• Prepare management reports
• Manage execution of currency swaps
• Collaborate with internal operations and systems teams to execute on and manage projects, especially systems enhancements
• Keep teams informed of changing market conditions

Analyst, Capital Markets

Claims Specialist

• Assists associates with leave of absence requests and guides them through the process
• Processes all leave of absence paperwork according to established procedures and laws
• Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities
• Administer the FMLA policy
• Review FMLA documentation for accuracy and completeness.
• Make recommendations to approve or deny requests for FMLA based on federal regulations.
• Coordinates correspondence, forms and other documents via the claim system
• Contact Providers for clarification
• Focus on customer experience to deliver the best experience for our customers
• Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers.

Associate Disability Claims Examiner

Director

• Lead and/or act as a subject matter expert on initiatives that expand Absence capabilities and drive consistent service delivery.
• Ensure high-quality service delivery and continuous improvement of Absence services, focusing on customer experience and operational excellence.
• Collaborate with Product, Distribution, Operations, and Technology teams to align initiatives with business objectives and go-to-market strategies.
• Monitor and report on key performance indicators, risks, and opportunities for Absence services.
• Lead change management, training, and communications for internal and external stakeholders related to Absence.
• Stay current on industry trends, competitive landscape, and customer needs to inform strategy and innovation.
• Develop and maintain business cases and cost-benefit analyses for new and existing value add initiatives.
• Represent the Group Insurance business in external meetings, partnership discussions, and industry forums as needed.

Director of Absence Product

Financial Planning and Analysis

• Preparation of various subsidiary financial statements and reporting disclosures, legal entity financial statement driver analysis, while ensuring the control, timeliness, and accuracy of the financial statements
• Preparation of quarterly analysis and reporting data in support of disclosures for inclusion in PFI 10-K/Q and subsidiary financial statements
• Partner with various Business Unit Finance teams, corporate areas and other internal business partners on accounting and reporting matters
• Preparation of stand-alone audited financial statements and footnote preparation (including collaboration with external auditors and several internal support teams) which are filed with domestic and international regulators, and/or used for business unit purposes
• Assist with the implementation of new or updated GAAP accounting guidance
• Support annual PFI-wide audits by internal or external auditors
• Maintain internal controls over financial reporting and compliance with Sarbanes-Oxley requirements
• Continuously identify efficiencies and improve effectiveness by determining best practices
• Support special projects, initiatives, ad-hoc reporting, and analysis requests

Financial Reporting Specialist

Full-stack Engineer

• Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments
• Develop high quality, well documented and efficient code adhering to all applicable Prudential standards
• Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact
• Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems
• Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day
• Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
• Use programming languages including but not limited to Python, Java, or JavaScript and React, Springboot, Node.js frameworks

Lead Software Engineer

Business Analyst

• Work on a small team (~7-10 individuals) to help drive change and transformation to the BU Finance teams by enhancing methodology, process/data flow and technology
• Tackle problems creatively, while being curious to evaluate situations from all angles, and implement new solutions
• Utilize flexible collaboration styles to build a cohesive team and maintain progress
• Build partnerships with associates across finance, data office, technology, and the businesses
• Demonstrate capacity to communicate complex and technical solutions to non-technical audiences
• Evaluate demanding situations, understand the challenges, and take the necessary risks to meet key milestones including making project-level decisions that will be instrumental in keeping pace and setting the stage for future actions and taking responsibility for projects as if they were their own business

Business Analyst – Financial Management Transformation

Manager

• Support the strategy driving employee engagement in our Total Rewards programs
• Manage the Total Rewards communications ecosystem, including websites (such as the My Total Rewards engagement platform), multimedia materials, emails, presentations, etc.
• Ensure our engagement platform content is relevant and well positioned; delivering both broad messaging along with personalized information that increases utilization of and perceived value in our programs
• Make recommendations for best “look and feel” of programs / services
• Work with internal team and vendors in developing calendar of on-going webinars and other educational information
• Maintain system content manuscripts and keep system content current and well organized, removing stale or sub-optimal articles and information
• Ensure information shared is accurate and informative
• Measure employee levels of interaction and engagement to drive existing and future approach
• Partner with Alight in developing improved solutions
• Manage all communications to participants: Provide recommendations on planning, developing and delivering communications
• Understand and manage internal and vendor information to be sent to participants and families (e-mail, home mailer, etc) regarding Total Rewards programs
• Intervene and weigh in on timing, audience and content of messaging; considering whether to continue, modify or discontinue
• Manage process of design and implementation of materials: Prepare, or arrange for development of, initial drafts of communications
• Prepare communications for distribution (e.g., formatting, posting documents for linking, adding links to emails)
• Disseminate final communications based on the department’s communications plan, including oversite of Company-wide email distributions and mailings (includes tracking, managing print vendors, submitting, revising final versions/blue lines, testing)
• Maintain documentation on communications and communication standard operating procedures
• Measure impact of intended result of communications to inform approach
• Serve as primary contact for Prudential Communications in managing calendar of communications
• Manage Annual Enrollment (AE): Coordinate AE strategy with Prudential Communications, and manage process of design and implementation of annual enrollment materials
• Design and support execution of related employee education sessions
• Serve as the point person in gathering necessary content and providing guidance in positioning
• Measure impact of messaging – engagement and AE results relative to strategy
• Central point of contact for Total Rewards information: Work with stakeholders (e.g., BRGs, People Business Partners, business leaders) in leveraging content for their needs and supporting mission
• Develop and execute on education sessions (e.g., webinars, TR presentations) which can assist in employee understanding and engagement in programs
• Be an “educator” – deliver webinar and education sessions as an ambassador for our programs and services

Manager, Total Rewards Engagement

• Supporting the launch of an inclusive, enterprise-wide implementation plan that integrates culture expectations into processes, systems, and employee experiences.
• Driving accountability, alignment, and momentum across the culture change program by coordinating workstreams, managing timelines, and ensuring consistent communication.
• Partnering with leaders and stakeholders to reinforce how culture shows up in collaboration, decision-making, feedback, leadership behaviors, and customer support.
• Helping translate culture concepts into practical tools, resources, and routines that teams can adopt and sustain.
• May also be additional opportunities to support Prudential’s Business Resource Groups, C&I Global Event Planning, Culture & Inclusion/DEI Website Maintenance, and/or various People Team initiatives.
• This role is essential in ensuring the culture transformation is executed with clarity, consistency, and measurable impact.

Manager, Culture & Inclusion

• Collaborate with senior analysts and stakeholders to gather, assess, and document business needs for sales enablement, underwriting, and quoting processes
• Create mockups, wireframes, or visual aids to demonstrate requirements and proposed solutions
• Map current and future state processes and integrations using tools such as Miro or Visio
• Facilitate workshops and meetings to clarify requirements, document feedback, and build consensus
• Drive stakeholder buy-in on requirements and document decisions for traceability and change control
• Contribute ideas to streamline workflows and enhance operational efficiency
• Support initiatives that leverage customer insights to improve or redesign the current experience
• Participate actively in Agile ceremonies (stand-ups, sprint planning, retrospectives)
• Work closely with the PO to ensure changes are effectively controlled, communicated, and implemented
• Support test planning, execution, and documentation to ensure delivered solutions meet business needs
• Assist with project activities such as meeting scheduling, task tracking, and status reporting

Business Analyst – Group Insurance Product & Underwriting

Vice President

• Responsible for achieving Assets Under Management (AUM) growth, increased GDR, and increased number of financial professionals active on the Investment platform within their territory.
• Drives growth in Financial Planning and supports Recruiting efforts.
• Works closely with financial professionals and field leadership.
• Accountable for boosting advisor productivity in the field and increasing adoption of recurring revenue products.
• Delivers product information, competitive data, and provides strategic guidance to financial professionals and field leadership in 1:1 or group settings.
• Serves as a strategic advocate for field advisors by influencing broker dealer, platform evolution, and service improvements based on real-time advisor needs.
• Collaborates with Advisor Services product management team and with Learning and Business Consulting to drive results, increase technology adoption and share uncovered training needs.
• Expected to travel significantly.

Vice President, Territory Advisory Consultant

QA Engineer

• Ensure high‑quality, timely, and accurate completion of all quality reviews across supported functions.
• Partner closely with business leaders to deliver a consistent, scalable quality program that evolves with changing business needs.
• Analyze and interpret quality results to surface meaningful insights, trends, and data‑driven recommendations.
• Drive transformation across processes and team operations to unlock new efficiencies, expand quality support, and elevate team capability and professional growth.
• Lead, coach, and develop team members through clear expectations, continuous feedback, and empowerment.
• Manage day‑to‑day oversight of quality vendor relationships, ensuring adherence to Statements of Work and providing ongoing performance feedback.

Associate Manager, Quality Assurance

• Govern MC tiered experiences and benefits across Gold, Platinum, and Titanium
• Maintain call flows and service operations, ensuring SLA adherence and exceptional advisor experience
• Drive strategy and execution of the MC program with input from key stakeholders
• Build, lead, and inspire a high-performing team of service professionals dedicated to delivering concierge-level experiences for top-tier advisors
• Foster a culture of excellence, accountability, and continuous improvement; provide coaching, career development, and clear performance expectations
• Ensure team members are equipped with advanced training, tools, and empowerment to resolve complex advisor needs at first contact
• Partner with all areas of Service Delivery to create seamless service experiences for top producers
• Work closely with Sales leadership and field teams to ensure program benefits, communications, and service models support advisor growth and retention goals
• Develop and maintain program scorecards (TAT, FCR, CSAT, NIGO rates); report insights and drive improvements

Manager, Service Delivery – Masters Council

Architect

• Partners with business, technology and cross-functional stakeholders to help translate business strategies into actionable capabilities, with a focus on growth, profitability, customer experience and risk.
• Evaluates gaps in business capabilities that impact the achievement of future business goals and recommends changes/enhancements to approach, investments, etc.
• Partners with the portfolio team to support facilitation of strategic planning by providing key inputs to help our stakeholders evaluate capability scope for value, effort, dependencies and other implications to inform prioritization and sequencing
• Helps to establish multi-year roadmaps that achieve the future state, align supporting teams and guide investments with actionable recommendations by leveraging knowledge of the business’ strategy and internal technology and business processes
• Maintains business capability models and facilitates maturity assessments to support ongoing roadmap refinement and execution
• Operates as a bridge between strategy and execution, business and technology, through early engagement with delivery teams for capability definition and solutioning (including in support of vendor RFIs/RFPs)
• Uses business architecture methodology and standardized, relevant artifacts (e.g. capability heatmaps, roadmaps, blueprints, scorecards, etc.) to enable the approach and communication
• Collaborates with technology and execution teams to ensure continuous delivery of business outcomes, identify opportunities to evolve the business architecture and monitor closure of capability gaps
• Collaborates with stakeholders to ensure continuous delivery of business value, and encourages utilization of broadly reusable technologies, tools, value streams and processes that impact speed to value and time to market.
• Becomes a trusted advisor to business leaders developing and executing strategies.

Director, Business Architecture

• Partnering with the VP, Wealth Consulting in achieving Assets Under Management (AUM) growth
• Increased GDR and increased number of financial professionals active on the Investment platform
• Works closely with financial professionals and field leadership
• Supports coaching at the local level to strengthen and enhance the financial professionals’ skills
• Elevate the investment and financial planning knowledge of field leadership
• Source and deliver product information, competitive data, and provide technical guidance to financial professionals and field leadership
• Interaction with financial professionals through individual face-to-face meetings and virtual sessions
• Collaborate with the Advisor Services product management team and Learning and Business Consulting to drive results and increase technology adoption

Director, Wealth Consultant

Account Manager

• Establishing and maintaining cooperative relationships with customers, brokers, consultants, and internal business partners
• Resulting in increased sales revenue, customer persistency, and customer satisfaction with existing Group Life & Disability National Account cases
• Working closely with Account Executives in executing customer-specific business plans that are linked to Group Insurance goals and objectives
• Business Development
• Coordinating Marketing, Sales, and Support service for assigned accounts
• Possessing an understanding of customers’ requirements and initiating actions that maintain high levels of customer satisfaction
• Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers
• Presenting products, services, and plan design information to meet customer needs
• Addressing customer questions and concerns regarding any aspect of our product offering
• Providing guidance to junior staff