Senior Claims Examiner – Virtual

Prudential Financial

Claims Examiner adjudicating life insurance claims for Prudential. Engage with beneficiaries and assist during the claims process with a focus on accuracy and empathy.

Posted 6/30/2026full-timeRemote • Pennsylvania, Washington • 🇺🇸 United StatesSenior💰 $45,700 - $75,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims processing, including reviewing, verifying, and calculating benefits for life or disability claims. Strong communication skills are essential for assisting beneficiaries and conducting investigations.

Highest-signal resume keywords

Claims ProcessingLife Claims KnowledgeDisability Claims KnowledgeBenefit CalculationInvestigative Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ReviewInformation ExtractionClaims VerificationDocumentation GatheringBenefit Calculation

Soft Skills

Communication SkillsCustomer Service

Industry Keywords

Claims ManagementBeneficiary AssistanceDeath Claims Processing

About the role

Key responsibilities & impact

Reviews claims and extracts information for processing
Assists beneficiaries and family members with questions and claim status through an incoming call line
Collects information and processes death claims
Verifies, corrects, and completes claims information by telephone, letter, or personal contact
Conducts investigations and gathers supporting documentation on claims
Calculates benefits payable
Approves (to a specified amount) or denies claims in accordance with established procedures

Requirements

What you’ll need

Bachelor's degree or equivalent years of industry experience preferred
Working knowledge of Life or Disability Claims is a plus

Benefits

Comp & perks

Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
Leave of absences such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices