Providence

Counselor

• Manage the financial aspects of care for PACE participants
• Work directly with PACE participants and their families for eligibility guidance
• Collaborate with representative payee businesses for smooth transitions
• Address complex financial problems through critical thinking and problem-solving
• Provide excellent customer service and support to participants and legal representatives

Patient Financial Counselor – PACE

Medical Billing and Coding

• Timely, accurate, and comprehensive review of provider claims to optimize reimbursement
• Ensure compliance with all regulatory statutes
• Identify trends and educational opportunities for providers to ensure proper coding, documentation, and accuracy of billing

Coder – Revenue Cycle

Analyst

• Provides analysis and design of provider compensation programs.
• Responsibilities include data gathering and analysis, CPT coding reviews, creation of proformas, report development, provider market analysis, and plan modeling for newly hired physicians, acquisitions, and contract renewals.
• Participates as a member of an implementation team for new acquisitions being brought onto the system.
• Performs research on specific matters such as legal compliance, trend analysis, review and analysis of market surveys on provider pay, production, revenue, coding, and billing.
• Performs fair market value assessments of provider compensation plans and works with third party firms to obtain and manage the external fair market review process, as needed.
• Works with the Provider Compensation team and system leaders to develop plans to support care strategies, quality and performance objectives, financial goals and the funding of provider development activities.

Provider Compensation Analyst

Claims Specialist

• Responsible for the processing of complex institutional claims (stop loss, contracted, non-contracted, per diem, case rate etc.)
• Adjudication and claims research when necessary
• Knowledge of compliance issues as they relate to claims processing
• Ability to identify and address non-contracted providers.

Senior Claims Specialist – Claims Processing

Field Engineer

• Own product strategy, roadmap, and backlog for ServiceNow CMDB, APM, and Asset Management
• Gather, analyze, and translate business requirements into user stories and acceptance criteria
• Drive CMDB design, CSDM alignment, and data quality governance
• Enable application lifecycle decisions (rationalization, modernization, retirement)
• Collaborate with architects, developers, and operations teams using Agile/Scrum
• Support UAT, adoption, and continuous platform improvements
• Define and track KPIs, SLAs, and value realization

Principal Service Engineer – Platform Engineer – CMDB, APM/EA, ITAM

Learning and Development

• Supporting, designing, developing, conducting and assessing Education related programming at Providence PACE
• Including continuing education opportunities for staff

Professional Development Specialist

Marketing

• Shape and lead integrated marketing strategies that drive patient acquisition, engagement, and growth.
• Partner closely with clinical, operational, and executive leaders to translate business priorities into effective, measurable marketing programs.
• Evaluate the effectiveness of regional marketing initiatives and communicate outcomes and optimization paths to stakeholders.
• Ensure planning follows the appropriate campaign development process and campaigns are executed on time and on budget.
• Participate in key strategic meetings and forums to provide sound marketing counsel and strategic input.

Senior Marketing Manager

Project Manager

• Responsible for provisioning access to Payor Websites
• Perform scheduled IT production tasks
• Monitor automated processes to ensure there is no disruption of IT services to End Users
• Serve as a liaison to OneIS, EPIC, or Rev Cycle System Support resources for ORC operational teams
• Perform basic ad-hoc IT tasks as needed per ORC business operations

Project Coordinator – Automation Systems

Cloud Engineer

• Design, operate, grow, and improve large-scale, cloud-based services offered to IS and non IS caregivers
• Collaborate with developers, testers, and program managers
• Support an on call rotation and respond to production incidents outside normal business hours
• Create technical presentations/documents

Senior Cloud Engineer

• Provide technical development services throughout the System Development Life-cycle (SDLC)
• Lead requirements gathering, design specification, code development, unit, integration, and acceptance testing and implementation support

Principal IS Applications Analyst

• Work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers.
• Plan, execute, and deliver small projects or initiatives end‑to‑end.
• Diagnose and permanently resolve complex, cross‑system issues using root cause analysis.
• Collaborate across globally distributed teams for clear communication and alignment on service architecture.

Senior Service Engineer

Product Designer

• Help design the end-to-end Medical Assistant journey from candidate to caregiver
• Support research, journey mapping, and synthesis of experience insights
• Partner with Talent Acquisition, Operations, HR, and Clinical teams
• Assist in translating experience concepts into PowerApps-based workflows with team support
• Create clear visuals, documentation, and presentation materials
• Support testing and early improvement of experience tools and processes

Experience Design Intern – Graduate Level

• Provides clinical program management leadership for the Alaska Region Quality & Regulatory Services
• Identifies and implements innovative, breakthrough strategies
• Provides credible information to senior leadership
• Accountable for multiple large, diverse and complex clinical improvement programs and projects

Project Manager, Operational Excellence

Auditor

• Under the supervision of the Quality Integrity program, Manager, the HCC Coding Quality Auditor is responsible for detailed diagnostic chart reviews of clinical documentation and coding associated with Risk Adjustment and HCC coding.
• The incumbent reviews and abstracts HCC codes to ensure they are coded accurately, to the highest specificity, queries providers to clinically validate or clarify diagnosis criteria, and reviews for compliant documentation resulting in compliant reporting/billing and RVU capture.

Coding Quality Auditor – Revenue Cycle

Procurement

• Support contract negotiation leadership, development and management services for the Providence St Joseph Health enterprise.
• Provide counsel on contract matters focusing on clinical/financial value and risk mitigation.
• Deliver robust foundations of non-laborer contract infrastructure in multiple departments to maximize value.