Providence

Account Executive

• Supports the membership goals of the strategic plan by performing direct sales functions for US Family Health Plan.
• Provides direct sales and prospective member education by answering questions and clarifying plan features.
• Initiates follow-up activities through outbound calling using the contact management system.
• Initiates service recovery techniques and assists with event planning and coordination.
• Provides feedback on the response to marketing initiatives.

Inside Sales Representative

ServiceNow

• Service Engineers work in partnership with developers, testers, and program managers, (typically early in the development process) to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers.
• Their technical skills are on par with their Development, Test, and Program Management counterparts.

Senior Service Engineer – ServiceNow AI

• Own product strategy, roadmap, and development for ServiceNow
• Define Architecture & Platform Strategy
• Own Integration & Enterprise Architecture Patterns
• Enable application lifecycle decisions (rationalization, modernization, retirement)
• Collaborate with architects, developers, and operations teams using Agile/Scrum
• Establish Platform Governance & Engineering Standards
• Ensure Quality, Performance & Reliability while supporting delivery and continuous improvement

Principal Service Engineer – Platform Developer/Architect, ServiceNow

Data Analyst

• Designing, implementing, and managing complex data analysis initiatives that support revenue cycle performance and organizational financial objectives
• Balancing multiple concurrent requests from a wide range of stakeholders while maintaining accuracy, consistency, and timely delivery of analytical outputs

Principal Data Analyst – Revenue Cycle

Analyst

• Manage small and moderately complex projects
• Establish and implement new or revised system requirements or procedures
• Analyze user requirements, develop and implement systems for moderately complex processes
• Coordinate activities of project team and act as a source for direction, training and guidance for less experienced departmental staff

IS Applications Analyst – Tapestry AP Contracts

Security Engineer

• We are seeking a highly motivated Senior Security Engineer with a strong passion for Identity and Access Management (IAM) to join our Enterprise Security & Infrastructure (ESI) organization.
• The ideal candidate brings hands-on experience designing, engineering, implementing, and supporting enterprise-scale identity solutions across hybrid environments (on-premises and cloud).
• This role requires a deep understanding of modern identity technologies, along with the ability to secure and optimize identity platforms that support critical business operations.
• A successful engineer in this role will maintain awareness of new security and identity trends, research, evaluate, design, and recommend technical security solutions for the enterprise.
• This role is critical in ensuring the secure, efficient, and compliant management of identities and access across the organization, helping to protect enterprise assets while enabling business productivity.
• The Senior Security Engineer, Identity & Access Management is responsible for designing, implementing, and maintaining secure, scalable IAM solutions across hybrid environments, while driving modernization toward Zero Trust and cloud-based identity models.
• This role focuses on engineering automated identity processes, strengthening access governance and privileged access controls, and integrating AI-enabled capabilities to enhance security and operational efficiency.
• The engineer partners closely with cross-functional teams to assess and mitigate identity-related risks, implements monitoring and automated response for identity threats, and contributes to technology evaluation and innovation.
• Additionally, the role ensures compliance with regulatory requirements, supports audit readiness, and establishes standards and best practices to continuously improve enterprise identity security.

Senior Security Engineer – Identity and Access Management

Field Engineer

• Service Engineers work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers.
• Their technical skills are on par with their Development, Test, and Program Management counterparts.
• Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Service Engineer II

Auditor

• Responsible for providing patient focused, standardized, compliant revenue cycle support that will assist Providence St Joseph Health in meeting financial objectives.

Revenue Cycle Auditor, RN

Consultant

• Develop and administer various compensation programs including pay for performance, salary structure design and modeling, complex costing scenarios and incentive plans.
• Conduct job analysis, market analysis, pay and classification reviews.
• Ensure pay structures are competitive, equitable and cost effective.
• Develop compensation recommendations and costing.
• Interpret regulatory guidelines and collective bargaining agreements for compensation related items.
• Assist in the development of internal policies/standards for compensation related programs.
• Conduct data collection and analysis for special projects.

Senior Compensation Consultant

Business Analyst

• Act as an internal consultant providing recommendations to regional and system executive clients.
• Synthesize complex value-based care performance results into understandable outputs.
• Develop strategic insights into readiness for adoption of additional risk.
• Gain actionable insights from internal tools and other population health sources.
• Ensure successful completion of service level agreements and OKRs within the team's performance management structure.

Senior Business Analyst – HR Integration

Accounts Receivable

• Responsible for timely and accurate billing and collections of payments from insurance carriers, agencies, and others
• Handle equipment and services provided by Providence Senior and Community Services and Home and Community Services including Home Infusion/Specialty Pharmacy/Oral Dose, Skilled Nursing Facility, Home Health, Hospice, and Home Medical Equipment

Accounts Receivable Representative

Communications

• Responsible for the design, operation, and modernization of enterprise communication platforms that directly support patient care.
• Operates across an integrated ecosystem including nurse call, clinical middleware, operator consoles, contact center platforms, paging solutions, SIP communications, and unified communications.
• Ensuring platforms are resilient, highly available, and aligned to evolving clinical and operational needs while partnering with engineering, operations, and clinical teams to drive modernization and improve service reliability.

Senior Voice and Clinical Communications Engineer

Network Engineer

• Support the installation, configuration, and maintenance of LAN infrastructure
• Perform basic troubleshooting of network issues
• Assist in implementing network changes
• Monitor network performance and escalate complex issues
• Document configurations, changes, and troubleshooting steps

Network Engineer I – Network Services

• Sustain and optimize UKG Productivity IS Business Processes into ERP systems
• Manage stakeholder expectations through effective communication
• Oversee operational sustainment, maintenance, enhancement, and optimization of UKG Healthcare Productivity application
• Address change requests and facilitate successful system releases

Senior ERP Applications Analyst

Customer Support

• First point of contact to patients or visitors in person or by phone.
• Maintain a high level of patient satisfaction through exceptional customer service.