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Providence

Associate Customer Service Representative – PROG DEV

Providence

Intake Specialist providing exceptional customer service at Providence. First point of contact for patients and visitors in person or by phone.

Posted 5/29/2026part-timeRemote • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $29 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
electronic medical recordsmedical terminology
Soft Skills
customer servicepatient satisfactioncommunication
Industry Keywords
medical officehealthcareoffice environment

About the role

Key responsibilities & impact
  • First point of contact to patients or visitors in person or by phone.
  • Maintain a high level of patient satisfaction through exceptional customer service.

Requirements

What you’ll need
  • Some college.
  • 1 year of customer service experience in an office environment.
  • 1 year of medical office or healthcare experience.
  • Basic experience with electronic medical records.
  • Medical terminology experience.

Benefits

Comp & perks
  • Free, convenient, and ample parking
  • TriMet annual pass for benefit eligible staff
  • Medical Plan Assistance Program for caregivers
  • Tuition reimbursement for select degrees
  • Paid Time Off up to 25 days per year
  • Retirement program with employer match
  • Lyra Caregiver Assistance program