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Associate Customer Service Representative – PROG DEV
ProvidenceIntake Specialist providing exceptional customer service at Providence. First point of contact for patients and visitors in person or by phone.
Posted 5/29/2026part-timeRemote • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $29 per hourWebsite
About the role
Key responsibilities & impact- First point of contact to patients or visitors in person or by phone.
- Maintain a high level of patient satisfaction through exceptional customer service.
Requirements
What you’ll need- Some college.
- 1 year of customer service experience in an office environment.
- 1 year of medical office or healthcare experience.
- Basic experience with electronic medical records.
- Medical terminology experience.
Benefits
Comp & perks- Free, convenient, and ample parking
- TriMet annual pass for benefit eligible staff
- Medical Plan Assistance Program for caregivers
- Tuition reimbursement for select degrees
- Paid Time Off up to 25 days per year
- Retirement program with employer match
- Lyra Caregiver Assistance program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
electronic medical recordsmedical terminology
Soft Skills
customer servicepatient satisfactioncommunication