Providence

Product Manager

• Leverage a robust software engineering skillset as well as a customer service and process-oriented skillset to lead cross-functional teams in the design, development, and maintenance of technical applications and data services for health services research, AI research, and precision medicine teams.
• Lead teams across the product life cycle, working to assess customer needs, design product roadmaps, lead efforts to build/test/validate/iterate, and maintain applications and analytic products.

Registrar

• Under the general direction of the Nurse Manager of Trauma Services, performs a variety of duties essential to maintaining the Trauma Registry as mandated by the Department of Health.
• Responsible for coordinating the daily operations of the Trauma Registry by coding and abstracting the clinical and demographic data from patient records.
• The Trauma Registrar displays the ability to work independently and with the team.
• Assumes accountability for all work performed.

Clinical Registrar

QA Engineer

• Facilitate and lead peer review strategies and initiatives to achieve clinical excellence.
• Combine clinical knowledge with performance improvement emphasis.
• Coach/teach colleagues toward success.
• Work with medical staff leadership utilizing data to identify opportunities for improvement.
• Direct multi-disciplinary workgroups for operational effectiveness and quality outcomes.
• Direct and coordinate auditing activity for peer review support.

Quality Assurance RN

Full-stack Engineer

• Responsible for the development, implementation and maintenance of information systems (IS) and technologies for management and analysis of research and clinical trials data.
• Contribute to the strategic vision, direction and operations of the Research Network by developing and implementing software solutions.
• Work directly with researchers on the design, testing and implementation of systems and infrastructure supporting research and software development methodologies.
• Provide timely insight and advice to leadership to leverage technologies in future plans.

Software Engineer II

Project Manager

• Responsible for all aspects of the new product request (NPR) process
• Assess product function and cost of new and existing technology
• Review/analyze new product or product change requests
• Coordinate trials and evaluations
• Communicate final decisions through product approval councils
• Assist in the execution of identified opportunities for product standardization and implementation of cost-reduction practices while maintaining or improving quality

Project Coordinator

Auditor

• Conduct audits to evaluate compliance with a wide variety of Federal and State laws, regulatory rules & regulations, PSJH policies and procedures.
• Collaborate with Case Management, Utilization Review, Revenue Integrity, Clinical Risk, Internal Legal Affairs and Finance under supervision.
• Navigate and analyze data across Clinical EMR and Epic Billing systems, reviewing line-item charges and supporting documentation.
• Present audit findings collaboratively to reduce risk within Providence as a system.

Compliance Auditor

Claims Specialist

• Ensures patient account and claim information contains comprehensive and accurate data
• Provides timely billing and optimal reimbursement for services

Claims Specialist – Other Fiscal Services

Network Engineer

• Responsible for the development and maintenance of the Network Plan the provider handbook.
• Responsible for evaluation of the adequacy of the network.
• Assuring that the network meets URAC and DoD standards.
• Compliance with all elements of the TRICARE Management Activity contract.
• Acts as a representative and spokesperson for US Family Health Plan.
• Responsible for assuring providers and network members are educated in Health Plan criteria and processes.
• Responsible for the non-clinical utilization management functions of the Health Plan.
• A key role in provider contracting and network relations.
• Leads contract negotiations for acceptable reimbursement terms and contract language with all network providers.

Senior Provider Network Contract Specialist

Operations

• Provide supervisory, administrative and operational support oversight for clinic functions and special projects on a day to day basis as required.

Supervisor, Clinic Operations – Patient Access

Financial Planning and Analysis

• Support local ministry/entity leadership teams which may involve serving on local leadership committees
• Conduct financial analysis and modeling to evaluate effectiveness of new programs and propose recommendations
• Provide financial analysis for strategic planning, budgeting, and forecasting
• Develop analytical reports to enhance process improvements and increase efficiencies
• Manage finance staff and assist in development of financial plans and budgets

Finance Manager

General

• This position provides health coaching, under the Basecamp Prevention and Wellness suite of programmatic offerings, with an emphasis on behavioral change modification in the areas of movement, nutrition and wellness.
• The Health Coach functions independently within community partner settings, onsite programmatic settings and within care clinics.
• The Health Coach is responsible for developing relationships with participants/patients through a combination of communication and methods aimed at increasing awareness, enhancing motivation, changing behavior and creating an environment that achieves optimal health and quality of life.
• Health Coaches promote Basecamp Prevention and Wellness tools and services to support participants health that align with wellness industry best practices.
• Coaches work collaboratively with participants and patients to develop and coordinate services that promote sustainable lifestyle change.

Health Coach – Heart Wellness

Executive Assistant

• Providing support to the Care Management team who coordinates care.
• Works closely as a healthcare team member.
• Performs complex tasks related to overall team functions and activities identified during initial and ongoing assessment and management of patients.

Senior Utilization Management Assistant

Field Engineer

• Manage and maintain enterprise print servers and services, including Windows Print Servers and VPSX.
• Coordinate and execute print server migrations and printer fleet transitions (e.g., label printer migrations).
• Lead and participate in weekly operational meetings such as VPSX Weekly Sessions, Print Team Check-ins, and Xerox/Providence Leadership meetings.
• Collaborate with cross-functional teams (e.g., Endpoint Services, VDI Ops, vendor partners) to support deployments like IGEL OS client installs for Windows 11 VDI.
• Troubleshoot and resolve escalated print-related issues, ensuring minimal disruption to end users.
• Document and maintain print infrastructure standards, configurations, and procedures.
• Provide cross-training and knowledge sharing through sessions like IGEL / VPSX Cross Training Sessions.
• Administer and monitor Azure Print Services and related configurations through the Azure Portal.
• Utilize Azure DevOps for task tracking, automation, and deployment of print-related services and scripts.
• Support integration of cloud-based print solutions with on-premise infrastructure.

Senior Service Engineer – Endpoint Engineering

Data Analyst

• Provides clinical information management, data collection, analysis and reporting of metrics related to the care of the trauma patient, including financial, clinical and outcome data working closely with the Trauma Program Manager.
• Abstracts patient information mostly from EPIC, Medical Examiner Reports, etc., and enters all patient information required into the trauma registry.
• Maintains daily lists, reports, participates in TEAM meetings, Interrator Reliability work and continuing education requirements.

Clinical Data Analyst

Analyst

• Manipulate data and complete analyses related to physician performance.
• Calculate physician performance relative to defined objectives and benchmarks.
• Calculate corresponding compensation and bonuses.
• Produce performance reports and financial statements.
• Respond to physician inquiries from assigned medical groups.