Progress

Account Executive

• Maintain and grow an account base of Fortune 5,000 customers
• Build relationships at the executive level in your accounts
• Find and add new opportunities to Cross-Sell the INFRA BU portfolio solution to existing customers and acquire net new customers
• Manage complex sales processes across multiple teams internally
• Drive $100K+ - $1M+ New ARR/ACV opportunities
• Remote/Home Office Travel as required

Senior Account Executive – Infrastructure Management

Director

• Lead the transformation of our enterprise data environment by migrating from our legacy SQL Server data warehouse to a modern data platform, positioning the company for scale, performance, and data trust
• Drive the transition from Tableau Server to Power BI as our standard visualization and analytics layer, including the rationalization of legacy dashboards and adoption of a governed semantic layer
• Ensure the successful delivery and long-term integration of the ARR & Renewal Pool Data Product, working closely with our third-party partner to align architecture, prevent rework, enable trust, and increase business adoption
• Own and evolve our data engineering, analytics engineering, and BI/reporting teams, ensuring the right structure, roles, and workflows to balance day to day support and strategic execution
• Implement a predictable data product operating model, including intake, prioritization, SLAs, ceremonies, and communication rhythms that create transparency and confidence in delivery
• Partner closely with Finance, Sales Operations, Customer Success, Product, and IT to ensure data quality, availability, and adoption across the business
• Establish foundational data governance, quality management, and lifecycle practices, ensuring our data is accurate, secure, and trusted
• Communicate clearly and consistently with executives — setting expectations, sequencing work, highlighting trade-offs, and providing status visibility throughout the modernization journey

Director, Data and Analytics

Account Manager

• Grow the 2tier channel business, managing Distributor, Sier and reseller
• Farming: account & territory planning, partner management, trusted advisor
• Hunting: green field development, solution selling, marketing support
• Actively handle, track and precisely forecast revenue opportunities in Salesforce
• Reporting: rigor, commitment, proactivity
• Participate in marketing activities such as webinars, tradeshows, and workshops
• Communication: public presentations, good organization, travelling abroad

Partner Account Manager

Manager

• Lead the successful delivery of multiple concurrent consulting engagements across commercial and regulated customers
• Act as a trusted advisor to customer stakeholders, aligning solutions to business objectives, technical requirements, and value realization goals
• Own engagement health, including scope, schedule, quality, and risk management
• Ensure delivery aligns with applicable security, compliance, and governance requirements
• Manage, coach, and mentor consulting team members across experience levels
• Own project financials, including forecasting, utilization, and margin performance
• Partner with sales and solution teams to support pre sales activities
• Collaborate with internal stakeholders across sales, product, engineering, and operations

Senior Manager, PFS Professional Services

Product Designer

• Design user flows, wireframes, generate interactive prototypes, and high‑fidelity interfaces
• Translate business requirements, user needs, and technical constraints into clear, usable design solutions
• Apply strong UX principles, accessibility standards, and design best practices
• Contribute to information architecture, interaction models, and feature‑level experience decisions
• Collaborate closely with product and engineering throughout discovery, delivery, and product evolution
• Actively contribute to the creation, maintenance, and evolution of design systems and AI tooling – MCPs, agents and skills
• Ensure visual and interaction consistency across products while balancing speed and quality
• Use AI automated workflows and tooling in production
• Explore how AI features or AI‑assisted experiences can improve usability and user outcomes
• Collaborate with the team on AI‑related design explorations, prototypes, or concept testing
• Actively follow AI trends, tools, and UX implications, and share insights and knowledge with the team
• Use AI‑enabled tools (e.g. in design, prototyping, research synthesis, asset generation)
• Work independently on complex or high‑impact design tasks, owning outcomes end to end
• Seek feedback early and often; incorporate input with a growth mindset
• Participate in design reviews, team discussions, and cross‑functional workshops
• Act as a strong senior contributor and role model for UX best practices
• Provide guidance or mentorship when needed, without formal people‑management expectations

Senior UX Designer – AI

Events

• Develop and maintain a comprehensive events calendar to ensure strategic alignment and timely execution.
• Identify requirements and expectations for each marketing event, collaborating with stakeholders to clarify goals and deliverables.
• Prepare and implement detailed event plans, covering logistics, timelines, and resource needs.
• Drive flawless execution by managing logistics, timelines, vendor coordination, and event deliverables.
• Research, evaluate, and secure suitable venues that meet event specifications.
• Source, negotiate, and contract vendors to support event operations and services.
• Secure speakers and sponsors to enhance event value and audience engagement.
• Support end-to-end event operations including registration setup, communications, shipping, onsite support, and post-event reporting.
• Maintain communication with internal teams and assigned personnel to ensure alignment and task ownership.
• Collaborate cross-functionally with sales, marketing, vendors, and partners to deliver impactful programs that generate pipeline and strengthen relationships.
• Deliver exceptional attendee experiences by creating polished, professional, high-touch moments that make events memorable.
• Ensure consistency and scalability by contributing to best practices, templates, and processes that raise the overall quality of events.
• Manage assigned events (such as smaller field events, partner-hosted programs, or customer dinners), taking ownership from planning through post-event reporting.
• Track and measure success by supporting event reporting, lead capture, and ROI analysis.

EMEA Event Marketing Specialist, German

Engineering Manager

• Lead, mentor, and develop a team of 8-10 software engineers
• Conduct performance evaluations, provide constructive feedback, and create development plans
• Build and maintain a high-performing engineering culture
• Drive delivery and operational excellence
• Manage team capacity planning, sprint allocation, and resource optimization
• Provide technical direction for development and modernization initiatives
• Design and review system architectures ensuring scalability and maintainability
• Oversee end-to-end application delivery from requirements to production deployment
• Partner with Product Management to define technical roadmaps
• Identify and mitigate technical risks across projects
• Collaborate closely with cross-functional teams including Security, DevOps, and Architecture

Manager, Software Engineering

Customer Success Manager

• Act as trusted advisor for our customers and invest in the time to develop and enhance relationships with key stakeholders to earn the "trusted advisor" status where needed
• Be primary point of contact to proactively co-ordinate complex escalations, using your excellent communication skills to manage internal and external stakeholders, understanding technical complexities and the impact these have on the customers business
• Lead customers through post-sales customer journey by leveraging your understanding of the customer’s or partner’s business strategies, with a focus on product adoption and customer business goals and key initiatives
• Proactively reach out to customers who aren’t calling you to see how else you can help them be successful; drive adoption, identify expansion and add-on opportunities, and have a “good finger on the pulse” for each account
• Work with customers to ensure the successful onboarding and implementation of newly purchased products or releases, while coordinating all activities associated
• Understand and explain complex technical concepts to audiences at all levels within an organization
• Focus on and understand the business challenges customers are looking to solve and craft, prescribe, and help to drive solutions to meet those challenges
• Work with other internal resources to coordinate/facilitate high level demos, workshops, and training sessions to educate customers on current features based on best practices and provide visibility into current vs. future product features and capabilities
• Maintain a repository of critical customer information and feedback you learned through interactions with customers for product improvement to feed it back to the product, technical support, marketing, and sales teams
• Hold quarterly internal account reviews to discuss status of the product(s), technical challenges or future adoption of additional features
• Review and report monthly on what's completed from last review sessions, and any outstanding items and/or additional items
• Maintain clear records of the business case built for customers, including documentation of the relationships, to maximize renewal/upsell rates and execute a smooth renewal process
• Monitor customer health and rank ordering customers by likelihood to upgrade to current versions
• Track product adoption through features used
• Conduct site visits as needed and build strong relationships with key stakeholders and executives to naturally grow revenue and increase customer satisfaction
• Assist in maintaining industry leading customer satisfaction targets by proactively meeting customer needs and addressing customer concerns before they affect customer satisfaction
• Support Account Management team in maximizing the revenue protected via renewals and any new revenue generated from upsells or cross-sells
• Work closely with Account Manager to help close additional sales at assigned customers by identifying opportunities to increase Progress licensing

Artificial Intelligence

• Develop positioning, messaging, and go-to-market narratives for AI agent development products targeting technical builders
• Build and execute multi-channel demand programs (content, paid, email, partnerships) optimized for developer audiences
• Design and run lightweight experiments to test messaging hypotheses and channel fit
• Own the funnel from awareness to activation, with a bias toward pipeline quality over volume
• Partner directly with PMs to design and run PMF validation sprints (surveys, cohort analysis, activation metrics)
• Translate qualitative user feedback into messaging iterations and product hypotheses
• Define and track leading indicators of early traction (retention, activation rates, NPS, word-of-mouth signals)
• Collaborate with the sales team to align on ICP, share pipeline insights, and ensure smooth handoffs from marketing-generated interest to sales conversations

Growth Marketing Manager – AI Agent Development Tools

Full-stack Engineer

• Lead the design, architecture, and implementation of high-quality core features for the MarkLogic database, including search, language support, Javascript engine integration, scalability, reliability, and performance
• Design and implement high-performance, scalable, and fault-tolerant systems using C++
• Collaborate closely with the Product Owner, and Development teams to define product vision and ensure functional and non-functional requirements are met
• Mentor and guide junior engineers, promoting best practices in distributed systems and secure software development
• Design and implement proof-of-concept projects for the MarkLogic Database and Server Product
• Lead technical discussions ensuring project engagements are collaborative and effective

Principal Software Engineer – MarkLogic Database

• Design, develop, test, and maintain components of the MarkLogic Enterprise NoSQL Database.
• Implement server-side functionality using C++, XQuery, and JavaScript with a focus on correctness, performance, and maintainability.
• Contribute to enhancements related to database functionality, diagnostics, observability, and operational robustness.
• Participate in design and code reviews and contribute to technical discussions within the team.
• Ensure MarkLogic Server runs reliably across Linux, Windows, and containerized environments.
• Support deployment and operation of MarkLogic Server in cloud environments such as AWS and Azure.
• Collaborate with Quality Assurance engineers to define and implement effective testing strategies.
• Debug and resolve complex server-side issues using tools such as GDB.
• Assist Support Engineers in diagnosing and resolving complex customer issues related to MarkLogic Server.
• Provide technical analysis and fixes for high-priority, customer-impacting problems.
• Use Git for source control and participate in code reviews following established engineering standards.
• Document implementation details and technical decisions as needed.

Software Engineer II

Security Engineer

• Own the enterprise IAM governance and architecture strategy.
• Define multi-year IAM roadmap aligned to Zero Trust and business priorities.
• Influence funding, prioritization, and sequencing of IAM initiatives.
• Represent identity risk and posture to senior leadership and governance forums.
• Establish enterprise identity reference architectures and guardrails.
• Act as final design authority for identity integrations and access models.
• Define authentication, authorization, and privilege models across platforms.
• Ensure consistency across workforce, application, and privileged identities.
• Guide adoption of password-less, JIT access, and adaptive authentication.
• Define enterprise IAM policies, standards, and control frameworks.
• Oversee access governance methodologies (reviews, certifications, exceptions).
• Establish IAM risk metrics and maturity assessments.
• Drive remediation of systemic identity risks.
• Provide executive-level support for audits and regulatory inquiries.
• Partner with IT, HR, Legal, Compliance, and Engineering teams.
• Influence identity operating models without direct operational ownership.
• Lead working groups and design councils related to identity.
• Evaluate IAM, IGA, and PAM technologies from a strategic perspective.
• Define success criteria for IAM tooling and integrations.
• Stay current with identity threat trends and evolving best practices.

Principal Cybersecurity Engineer – Identity & Access Management

Application Engineer

• Lead, coach, and elevate a globally distributed Salesforce engineering organization
• Assess the current team structure, capabilities, practices, and tech stack, and rapidly develop and implement an organizational and execution improvement plan
• Partner closely with the Enterprise Application Architect and Product organization to simplify the quote-to-cash landscape
• Collaborate with key business stakeholders to understand strategic challenges and requirements
• Implement modern engineering practices including coding standards, CI/CD, test automation, documentation, code review discipline, and release management excellence.
• Manage external contractors and consulting partners to ensure adherence to Progress engineering standards
• Drive clear ownership, work breakdown, and execution plans that turn architecture and strategy into shipped outcomes.
• Instill transparent delivery rituals — including capacity planning, burn-down visibility, sprint/feature commitments, and delivery health reporting.
• Build a culture of continuous improvement, urgency, accountability, and technical pride.
• Stay current with Salesforce platform innovations, industry trends, and emerging technologies to proactively identify opportunities for improvement and modernization.

Director, Enterprise Application Engineering – Salesforce

• Provide technical support for customers using Progress Sitefinity, troubleshooting platform configuration, application behavior, and product-related issues.
• Investigate complex technical problems involving C#, ASP.NET, web technologies, and integrations.
• Debug application issues using tools such as Visual Studio, log analysis, and stack trace investigation.
• Troubleshoot deployments and configuration issues on Microsoft Internet Information Services (IIS).
• Diagnose database-related problems using Microsoft SQL Server, including query troubleshooting and performance analysis.
• Reproduce customer-reported issues in internal environments to determine root causes and validate solutions.
• Collaborate with engineering teams to escalate product defects and provide detailed technical analysis.
• Assist customers with integrations involving REST APIs, third-party services, and custom implementations.
• Provide guidance on best practices for configuring, deploying, and optimizing Sitefinity implementations.
• Support customer environments operating within SaaS and PaaS architectures, including cloud deployments.
• Manage and prioritize multiple technical cases while maintaining strong customer communication.
• Contribute to internal knowledge bases by documenting troubleshooting steps and solutions.

Senior Application Engineer, Customer

Paralegal

• Support global litigation and customer disputes.
• Prepare, review, draft, and organize responses to customer disputes and legal documents for court proceedings.
• Manage discovery materials, assist in legal analysis, and coordinate with external counsel and internal stakeholders when appropriate.
• Conduct export compliance SDN/OFAC screenings and assist with project to audit export classification for the company’s products.
• Assist with projects to map the company’s use of personal data and evaluate each under data privacy regulations.
• Conduct trademark clearing searches for new product names and file copyright registrations.
• Review and draft updates to company policies to comply with changing employment laws.
• Assist with reviewing, drafting and revising vendor contracts.
• Conduct various research projects in any of the areas listed above.