PPRO

Financial Crime

• Execute and oversee comprehensive due diligence for both individual (KYC) and corporate (KYB) clients
• Analyze and resolve complex cases involving sanctions, PEPs, and enhanced due diligence (EDD)
• Identify potential financial crime risks and recommend appropriate mitigation measures
• Act as the primary escalation point for complex files
• Maintain the highest standards of accuracy and attention to detail
• Serve as a point of contact between the Onboarding team and key business units
• Foster a collaborative, cross-functional working environment
• Prepare detailed reports and stakeholder communications
• Identify operational inefficiencies and propose process improvements
• Lead projects to enhance CDD/KYB frameworks
• Assist in updating policies and procedures
• Provide formal mentorship and technical training to junior analysts
• Guide the team in managing multiple priorities

Senior KYC Analyst

Sales

• Responsible for closing new Payment Service Provider (PSP) contracts or Enterprise Merchant contracts
• Manage full sales cycle from prospecting to converting PSP, Gateway or acquirer/processor opportunities and aid in their growth and development
• Achieve new business targets, share of wallet growth, profit and customer satisfaction
• Provide sales training and sales support to the customer when appropriate
• Work with the Sales Engineering and Solutions Manager teams to effortlessly onboard new clients
• Manage alongside the client success and partner marketing teams to deliver customer training and activation sessions
• Develop customer plans for efficient handover of accounts to Account Management teams
• Make connections with influencers and decision makers that will lead to opportunities in the short and long term, all while building and maintaining trust

Sales Manager

Account Manager

• Support senior team members in the daily management of payment scheme relationships across a range of products and geographies.
• Maintain accurate and up-to-date CRM records, ensuring key information is captured and accessible.
• Coordinate team-wide initiatives, tracking progress, deadlines, and deliverables.
• Prepare materials for QBRs, including gathering data, analysing performance metrics, and drafting presentations.
• Assist in preparing CRM reports and dashboards to monitor relationship health and track key actions.
• Conduct data analysis to identify opportunities, risks, and performance trends within scheme portfolios.
• Liaise with internal stakeholders across Product, Marketing, Operations, and Compliance to deliver on scheme-related activities.
• Take ownership of a small portfolio of payment schemes, managing the relationship, monitoring performance, and identifying growth opportunities.

Partnerships Manager

• Provide strategic leadership across our account management function
• Support and enable the Account Management team to build strong, trusted relationships
• Drive the team to develop and execute strategic account plans
• Make strategic decisions that impact one or more teams
• Build strong relationships with key decision-makers
• Serve as the voice of the customer internally
• Lead, challenge, and mentor a team of senior Account Managers
• Promote innovation and foster a learning culture

Account Management Director

Security Analyst

• Support and continuously improve PPRO’s Information Security Management System (ISMS).
• Play a key role in the ISO certification lifecycle.
• Collaborate cross-functionally with Engineering and Product teams.
• Actively identify risks, maintain the risk register and drive meaningful risk treatment.
• Support vendor security reviews and customer due diligence.
• Design and deliver engaging security education and awareness campaigns.
• Continuously challenge the status quo and suggest innovative ideas for automation.

Information Security Analyst

• Act with a very strong sense of urgency to accelerate the sales cycle.
• Provide ongoing coaching and mentorship to your Sao Paulo-based report.
• Create a positive, inclusive, and collaborative team environment across North and South America.
• Collaborate extensively with the Sales Engineering team to onboard new clients.
• Make connections with key influencers and decision-makers to drive opportunities.

Senior Sales Manager, New Business

Product Manager

• Own and execute product strategy for fraud prevention, KYC lifecycle management, and AML monitoring as part of PPRO’s Customer Risk Platform.
• Drive product discovery and delivery. Partner with engineering, RiskOps, and Compliance teams to replace manual, fragmented processes with a scalable, API-driven risk and compliance platform.
• Standardise compliance flows across different customers and providers to enable proactive risk monitoring, periodic due diligence, and regulatory compliance.
• Deliver programmatic risk management capabilities, including alerts, status updates, monitoring triggers, and case management through PPRO’s Global API and dashboard UI integration.
• Work hands-on with data to surface actionable insights that drive merchant risk scoring, fraud detection, and real-time monitoring responses.
• Define and track success metrics for fraud detection effectiveness, monitoring coverage, compliance automation, and operational efficiency.
• Collaborate closely with Commercial, Compliance, and Platform teams to embed risk intelligence into ongoing customer monitoring and lifecycle risk management.
• Stay on top of market expectations. Understand the evolving landscape of fraud trends, regulatory requirements, and payment scheme risk expectations to shape roadmap priorities.

Senior Product Manager – Risk Domain

Software Engineer

• Provide leadership, vision, and executional ownership across PPRO’s engineering organization.
• Partner closely with Technology Leadership, Product Leadership, Domain Leads, and the Executive Team.
• Ensure PPRO’s engineering capabilities power world-class, secure, and scalable payment products while accelerating product innovation and delivery.
• Lead engineering to deliver transformative products.
• Shape how engineering enables rapid expansion of payment capabilities, reduces customer integration complexity, and strengthens PPRO’s position in the global payments ecosystem.
• Drive Product AI innovation, applying AI to improve product performance, intelligence, and customer outcomes.
• Increase adoption of AI-enabled tools across the engineering organization to enhance developer productivity, quality, and delivery speed.
• Coach and empower leaders, embed a culture of ownership and accountability, and ensure engineering delivers high-impact outcomes in a regulated, transaction-critical environment.

Vice President, Engineering

Technical Account Manager

• Build and maintain relationships with key customers passionate about payments
• Bridge technical and commercial teams to ensure successful product integration
• Manage the client journey from initial engagement to post-go-live optimization, providing technical consultancy and project management
• Lead technical implementations from pre-sales to go-live, acting as the primary technical contact
• Collaborate with Engineering and Product teams on integrations, troubleshooting, and documentation
• Manage the full customer onboarding lifecycle, ensuring timely delivery and meeting expectations
• Support and grow client accounts, identifying opportunities and providing technical consultancy
• Monitor post-go-live performance and drive continuous improvement through client feedback
• Represent client needs internally, collaborating with support, engineering, and product teams
• Help shape product development based on client feedback
• Build strong client relationships, transforming customers into partners
• Facilitate communication between technical and business teams
• Lead issue resolution and ensure smooth operations