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Account Manager
PPROAccount Manager at PPRO, driving global client growth through tailored payment strategies and commercial partnerships. Collaborating with cross-functional teams to optimize client relationships and expand service offerings.
About the role
Key responsibilities & impact- Manage a high-value global client portfolio, executing tailored account plans to expand revenue, maximize portfolio share, and unlock new cross-selling/upselling opportunities.
- Deeply understand your clients' complex payment needs, mapping PPRO’s solutions directly to their business growth strategies.
- Confidently lead complex contract renewals and negotiations with key decision-makers and C-suite influencers.
- Analyze performance metrics and market trends to build proactive retention strategies, mitigate risks, and deepen long-term customer loyalty.
- Collaborate cross-functionally with internal teams to ensure seamless delivery on customer objectives in a fast-paced environment.
Requirements
What you’ll need- 4+ years of proven success in account management, partnerships, or sales specifically within the payments industry.
- A demonstrable history of hitting revenue targets, expanding portfolio share, and steering complex contract negotiations.
- Sharp business acumen and strong analytical skills to translate data into actionable commercial strategies.
- Natural interpersonal and communication skills to build effortless rapport with both global clients and internal stakeholders.
- Highly proactive, independent, and curious mindset.
Benefits
Comp & perks- Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working.
- 28-day holiday allowance.
- Work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
- GBP 500 annual budget to support your professional growth.
- Leadership cafés, on-the-job training, and other opportunities to help you grow your skills.
- Various insurances including medical insurance (BUPA health care plan).
- 5% matching pension plan through Now Pensions.
- Enhanced family leave.
- Workplace Nursery Scheme.
- Gym membership contribution for costs.
- Mental Health Platform for therapy and well-being support.
- Pet-friendly office.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementcontract negotiationsperformance metrics analysisdata analysisrevenue target achievementcross-sellingupsellingretention strategiesportfolio managementbusiness growth strategies
Soft Skills
interpersonal skillscommunication skillsbusiness acumenanalytical skillsproactive mindsetindependent workcuriosityrelationship buildingcollaborationnegotiation skills