Post Company

Operations

• Travailler avec les collaborateurs sur le terrain.
• Responsable du traitement des ordres clients.
• Veiller au respect des exigences réglementaires.
• Gérer un large éventail de tâches.
• Identifier des interdépendances et améliorer les processus.

Collaboratrice/Collaborateur, Customer Operations Support

• You work closely with the front office and are responsible for the accurate processing of customer instructions in the areas of accounts, technical channels, payments, and the Cash Management Tool
• You ensure compliance with regulatory requirements (GwG, compliance, FATCA, etc.)
• You manage a broad range of tasks with a high degree of autonomy and ensure orders are completed on time
• With your systemic thinking you recognise connections and help us continuously improve processes

Customer Operations Support

Account Manager

• Maintain ongoing communication with national and international correspondent banks and manage relationships with domestic and international partners.
• Shape PostFinance's transaction banking business and develop long-term relationships with national and international financial institutions.
• Leverage comprehensive knowledge of PostFinance products, services and systems to proactively identify growth opportunities.
• Handle customer inquiries professionally, efficiently and with a solution-oriented approach; develop individual, tailored solutions.
• Conduct regular customer visits at home and abroad to position PostFinance as a reliable partner for cash clearing.

Senior Relationship Manager, Financial Institutions

Events

• You identify suspicious transactions in the Digital Commerce area, analyze them thoroughly, and clarify matters directly with our customers
• You make independent decisions, initiate appropriate measures, and actively prevent fraud
• You maintain close communication with internal specialist units and external partners, regularly contributing your assessments

Fraud Prevention Specialist, Card Funds and Digital Commerce

Compliance

• Evaluate and document complex cases
• Adhere to legal and formal due diligence obligations
• Draft commercial correspondence in French
• Respond to inquiries from various internal and external stakeholders

Junior Compliance Officer

Financial Crime

• In anti‑money laundering prevention you will take responsibility for complex analyses in investigations, for the further development of products and within the scope of cooperations
• You will represent the department in regulatory projects and in complex legal proceedings, and prepare technical requirements and position papers
• As the subject‑matter contact in the 2nd line of defence you will apply the regulatory framework (including the Anti‑Money Laundering Act (GwG), the FINMA AML Ordinance (GwV‑FINMA) and the VSB) confidently and routinely
• You will prepare decision documents for internal committees up to senior management and the Board of Directors and represent the department persuasively
• You will support internal and external audits in your area of expertise, carry out review and control tasks yourself, and independently deliver internal training for the department with commitment

Specialist – AML Compliance

• Point of contact for internal inquiries on anti-money laundering and tax compliance
• Participation in working groups to promote compliance knowledge
• Design and execution of controls related to legal and regulatory requirements
• Delivery of internal training on compliance topics
• Providing support to other compliance teams

Compliance Officer CO Services – w/m/d

Security Analyst

• You take on the central role in vulnerability management and act as the first point of contact for all questions related to patching and security vulnerabilities
• You manage tickets, reports and scan results, ensuring that all relevant information is transparent and traceable
• You coordinate discussions between departments to find efficient solutions for identified vulnerabilities
• You support the transition of findings into risk acceptances and assist with documentation and follow-up
• You actively contribute to the continuous improvement of our bank's security standards

Security Analyst, Vulnerability Management

Counselor

• You advise our clients on all financial matters in branch, by telephone or online
• You are responsible for promoting PostFinance's services and products in the areas of investments, pension planning and the mortgage market
• Thanks to your dynamism and strong independence, you achieve the agreed sales and development targets and contribute significantly to PostFinance's success

Private Client Advisor

Financial Planning and Analysis

• You are responsible for advising customers and selling our products and services in the Sales Zone of the PostFinance Store
• In this role, you focus the Sales Zone on sales activities and ensure that simple customer service requests are directed to digital channels or the postal network
• You lead the team, actively support your employees and motivate them to perform at their best
• You actively collaborate with the team in the Sales Zone

Sales Zone Manager, Fribourg

• You lead and develop your team with clear conviction, trust and ambition
• You embed sales as a mindset — not as pressure, but as an opportunity
• You position our branch in the areas of investing, retirement planning and financing, and actively develop in-branch sales
• You actively support client advisors in consultations and make quality visible
• You coach on a daily basis in a structured, appreciative way with a clear focus on impact
• You identify potential and deliberately help people reach their next level
• You combine goal orientation, humanity and consistency

Branch Manager, PostFinance Branch

Business Analyst

• Support agile initiatives, projects and mandates from requirements definition through to successful implementation
• Act as the central point of contact between the business and internal ICT units
• Systematically capture, analyze, validate and document business needs and requirements
• Initiate and organize technical concepts, feasibility studies and the introduction of quality assurance measures
• Take responsibility for the delivery of the IT service to customers and the business
• Coordinate specialist teams and solution providers
• Drive continuous improvement and optimization of existing processes
• Contribute to budgeting and capacity planning within the DevOps team; monitor budgets and vendor invoices

Business Analyst – Service Owner

Human Resources

• As a sparring partner, you advise and support the management teams of the functional areas assigned to you
• You contribute the HR perspective in strategic discussions
• You analyze various HR data
• As part of area and HR initiatives, you take on the leadership of (sub-)projects

HR Business Partner – Functional Areas

• Serve as the first point of contact for SAP users, primarily in FI, CO & MM
• Manage Change Request Management (ChaRM) within the SAP environment
• Coordinate testing and oversee test management for SAP upgrades and release changes
• Collaborate closely with business units and IT
• Take responsibility for the SAP roles and authorization concept
• Contribute expertise to projects and support the introduction of new SAP functionalities

SAP Superuser

• You analyze and specify business requirements for card and transaction processes (Issuing)
• You perform the analysis and interpretation of Mastercard announcements and assess their impact on our systems and processes
• You model processes and support the definition of interfaces and data flows
• You work closely with internal stakeholders, external partners, developers and testers, taking responsibility for the quality of delivered solutions