Popmenu

Account Executive

• Own and build the Seattle territory (must live in territory)
• Prospect daily through calls, email, in-person visits, networking, and industry events
• Spend multiple days per week in market, visiting restaurants and building your presence in the local hospitality community
• Run compelling, high-energy demos that clearly articulate ROI
• Create urgency and close consistently in a short sales cycle
• Develop deep knowledge of the Seattle restaurant landscape
• Become a recognized name in the restaurant community
• Partner with your regional team to refine messaging, share best practices, and drive market strategy
• Protect the brand by selling with integrity. No overpromising, no heavy discounting, no poor-fit deals

• Own and build the Miami territory (must live in territory)
• Prospect daily through calls, email, in-person visits, networking, and industry events
• Spend multiple days per week in market, visiting restaurants and building your presence in the local hospitality community
• Run compelling, high-energy demos that clearly articulate ROI
• Create urgency and close consistently in a short sales cycle
• Develop deep knowledge of the Miami restaurant landscape
• Become a recognized name in the restaurant community
• Partner with your regional team to refine messaging, share best practices, and drive market strategy
• Protect the brand by selling with integrity. No overpromising, no heavy discounting, no poor-fit deals

Account Executive, Bilingual

• Own and build the Denver territory (must live in territory)
• Prospect daily through calls, email, in-person visits, networking, and industry events
• Spend multiple days per week in market, visiting restaurants and building your presence in the local hospitality community
• Run compelling, high-energy demos that clearly articulate ROI
• Create urgency and close consistently in a short sales cycle
• Develop deep knowledge of the Denver restaurant landscape
• Become a recognized name in the restaurant community
• Partner with your regional team to refine messaging, share best practices, and drive market strategy
• Protect the brand by selling with integrity. No overpromising, no heavy discounting, no poor-fit deals

• Own and build the Phoenix/Scottsdale territory (must live in territory)
• Prospect daily through calls, email, in-person visits, networking, and industry events
• Spend multiple days per week in market, visiting restaurants and building your presence in the local hospitality community
• Run compelling, high-energy demos that clearly articulate ROI
• Create urgency and close consistently in a short sales cycle
• Develop deep knowledge of the Phoenix/Scottsdale restaurant landscape
• Become a recognized name in the restaurant community
• Partner with your regional team to refine messaging, share best practices, and drive market strategy
• Protect the brand by selling with integrity. No overpromising, no heavy discounting, no poor-fit deals

Customer Success Manager

• Client Outreach and Cold Calling
• Conduct proactive outbound calls to assigned client segments (including cold outreach to low-engagement clients).
• Position feature usage and upgrades in the context of the client’s business goals.
• Spark curiosity and drive action — help clients “see what they’re missing.”
• Drive Value and Adoption
• Explain the benefits of core and add-on features in plain language that resonates with restaurant operators.
• Track adoption milestones and follow up to celebrate wins or remove blockers.
• Support small business owners in taking ownership of their success with Popmenu.
• Support and Triage
• Answer basic account questions related to billing, login, permissions, or feature functionality.
• Flag technical issues or complex concerns to the appropriate internal team.
• Document interactions and outcomes in CRM tools with attention to detail.
• Internal Collaboration
• Partner with onboarding, support, and success teams to ensure a seamless client journey.
• Share insights and trends that inform product, marketing, and retention efforts.

Client Success Specialist

Sales Development Rep

• Support the New York sales team in outbound prospecting efforts, including calls, emails, and research
• Learn how to identify key decision-makers and build targeted prospect lists
• Assist in generating interest in Popmenu by communicating our value to prospective clients
• Shadow and gradually participate in outreach conversations with restaurant operators
• Help schedule product demos for Account Executives by qualifying and routing interested prospects
• Maintain accurate records of outreach activity and client interactions
• Collaborate with team members to refine messaging and improve outreach effectiveness
• Participate in training sessions to develop sales, communication, and objection-handling skills

Sales Development Intern

Onboarding Specialist

• Support onboarding consultants with day-to-day administrative tasks across new client implementations.
• Help manage onboarding progress by tracking milestones, outlining next steps, and ensuring clients stay on schedule
• Monitor onboarding pipelines and flag risks, delays, or gaps to the team.
• Participate in client communication by joining calls, taking notes, following up on action items, and leading welcome calls.
• Prepare client-facing materials including setup guides, checklists, and training resources.
• Perform quality assurance on onboarding deliverables (including menu and web design work) to ensure accuracy and consistency.
• Assist with data entry, system setup, and logging client interactions for tracking and reporting.
• Identify and document accounts with potential risks or issues that need further attention.
• Support clients within Popmenu’s platform, including scheduling business reviews and helping them track progress toward goals.
• Complete ad hoc client projects such as drafting communications and reviewing client data.

Client Onboarding Internship

Business Operations

• Data hygiene - support data cleanup efforts in Salesforce, improving accuracy and usability across teams
• Data Analysis - help drive business decisions by performing light analysis and exploratory work
• Get hands-on with Salesforce operations - audit and clean up outdated Salesforce flows and versions to improve system efficiency
• AI Initiatives - participate in building and testing internal AI agents to support operational workflows
• Documentation and Process Standardization - contribute to enablement initiatives, including updating documentation and supporting the Knowledge Center
• Collaborate with cross-functional teams to identify process gaps and recommend improvements
• Support ad hoc operational projects, reporting, and system audits as needed

Account Executive

Account Executive, Bilingual

Account Executive

Account Executive

Account Executive

Client Success Specialist

Sales Development Intern

Client Onboarding Internship

Business Operations Summer Internship