Scrum Master

• Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices
• Ensures team adherence to Agile principles
• Provides coaching to the Scrum Team(s) on how to execute the Scrum framework
• Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk
• Tracks and communicates the overall team progress providing visibility to stakeholders
• Serves as a filter to remove impediments to progress as identified by the team
• Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities
• Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team

Customer Support

• handle customer inquiries such as filing disputes, assisting with online banking questions, and other various tasks
• transitions service conversations to present sales opportunities to increase share of wallet to customers
• handles inquiries and offers home secured lending products
• supports a complex dedicated suite of products/services
• leverages an advanced process or tool to support external customers
• delivers CARES model to customers and service partners
• receives, investigates, and responds to customer service and sales inquiries regarding products, services and issues via all channels through which customers are served
• refers applicable products and services
• recommends appropriate solutions
• follows defined treatments and/or employs active listening skills to present alternative solutions
• resolves customer service inquiries and issues
• demonstrates commitment to quality
• resolves more complex or reoccurring issues where appropriate, and identifies root cause
• documents customer interactions and thoroughly completes service requests to minimize customer effort or additional action.

Sales and Service Representative – Customer Care Center

Frontend Engineer

• Create and lead the technical design and development of software solutions.
• Propose & design software solutions to address complex business needs.
• Prepare technical and procedural documentation required.
• Facilitate complex problem resolution.
• Provide technical guidance and support to colleagues.
• Review coding, testing, and documentation of software.
• Apply modern principles, methodologies and tools to advance business initiatives and capabilities.

Lead Software Engineer, Angular

Security Engineer

• Serve as the security point of contact for Line of Business, Risk, and Technology teams to ensure integrated delivery of cybersecurity services.
• Lead or assist in the relationship with a line of business to ensure successful outcomes and is responsible for the overall client experience within the Security organization, including cybersecurity risk, business demand management, client feedback & relationship management.
• Coordinate security input for risk discussions, executive updates, and committee presentations.
• Engage across the lifecycle of business and technology initiatives, including RFP activities, technology due diligence, and security approvals.
• Promote adoption, accountability, and sustainability of security requirements and controls for Line of Business initiatives.
• Ensure that security requirements and standards are identified and incorporated into Line of Business technology solutions and platforms.
• Participate in key initiative and program meetings to provide ongoing security and risk input.
• Support Line of Business risk assessments, security reviews, and governance activities for initiatives with material technology, data, or business impact.
• Partner with Line of Business Risk organization to improve Security posture through the reduction of Policy Exceptions, open vulnerabilities, and implementation of automated identity access controls.
• Translate information security requirements and risk considerations into relevant guidance to support informed decision making by Line of Business stakeholders.
• Provide support for ad hoc or high priority security situations, including coordination of communications and remediation planning.
• Works closely with Enterprise Information Security teams responsible for Identity and Access Management, Data Protection, Application Security, Cloud Security, and Policy and Governance.

Security Business Partner – Business Information Security Office

Sales

• Manages and directs team(s) to achieve business results and customer experience goals
• May have direct sales and client responsibilities
• Oversees team(s)'s financial results
• Participates in and drives the development of goals and strategies
• Monitors business results/metrics and adapts sales strategies and tactics
• Develops and oversees the execution of account and sales plans
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and may be responsible for higher and/or broader levels of risk management
• Manages effective network of senior internal and external relationships
• Leads the team to bring the full range of PNC's products and services to the client
• Assists other team members in developing their network
• Motivates and develops staff, including acquiring and retaining top talent
• Connects strategy to day-to-day activities and updates the team on a regular basis

Sales Leader II – C&IB Group Manager

Data Engineer

• Act as an internal consultant for other data engineering and technical teams to enhance and optimize the quality of their code, ensuring adherence to engineering best practices
• Design, build and test data integration processes between business-critical applications to solve complex problems within financial services
• Define and implement internal process improvements through the development of detailed analytics that provide actionable insights into key business performance metrics
• Leads in developing, supporting and implementing data solutions for multiple applications in order to meet business objectives and user requirements
• Oversees the development and implementation of data solutions for multiple applications to ensure its scalability, availability and maintainability

Senior Data Engineer – Data Products, Cloudera Hadoop

Backend Engineer

• Design, develop, and support enterprise‑grade full stack applications using Java, Spring Boot, Angular/React, Kafka, and SQL Server
• Build scalable microservices and deploy them on Kubernetes / OpenShift (OCP)
• Develop modern frontend solutions, including micro frontends and module federation
• Apply MACH architecture principles (Microservices, API‑first, Cloud‑native, Headless)
• Design and integrate REST and SOAP APIs for internal and third‑party systems
• Lead application modernization, including legacy migrations, cloud adoption, and greenfield builds
• Implement and optimize CI/CD pipelines using Jenkins, SonarQube, and automated testing
• Embed security best practices into the SDLC, including vulnerability scanning and remediation (DevSecOps)
• Integrate workflow, rules, and automation tools such as Flowable (BPM) and Drools
• Enable observability and monitoring using Logscale, ELK, Prometheus, and Grafana
• Collaborate with architects, product owners, QA, DevOps, and global engineering teams
• Provide technical leadership, mentor junior developers, and contribute to architectural decisions

Senior Technology Engineer – Java, Angular, React

Product Manager

• Partner with business stakeholders to identify, plan, and deliver machine learning solutions aligned to strategic objectives
• Lead discussions with cross‑functional teams on machine learning models, solution design, and expected business benefits
• Track end‑to‑end machine learning model lifecycle, including development, deployment, performance, and realized value
• Drive quarterly planning activities, roadmap development, and prioritization of ML initiatives
• Manage program and project lifecycles, ensuring delivery against scope, schedule, and quality expectations
• Establish and maintain strong relationships with technical teams, product owners, and business partners
• Influence decision‑making and alignment across teams without formal authority
• Apply Agile delivery methods to manage work effectively and adapt to changing priorities
• Leverage project and program governance practices to ensure alignment with organizational standards

Product Owner III

Learning and Development

• Research and Innovation for new and existing processes
• Problem Solving while delivering solutions
• Liaison connecting multiple areas of Learning & Talent Development
• Consults, curates, designs, develops, facilitates and/or advises on learning and talent development solutions that fulfill business objectives.
• Provides career development guidance to employees
• Counsels managers regarding learning and talent strategies and best practices.
• Partners with business and HR leaders to establish, monitor and measure learning and talent priorities.
• Collaborates with internal and external stakeholders to deliver effective initiatives, leveraging skills in project management, consultation, instructional design and technology.
• Develops and executes testing, deployment and communication plans, and maintains learning and talent solutions.
• Drives innovation by applying current trends, improving tools, and fostering a growth mindset.
• Facilitates conversations with senior leaders using data driven insights to assess skill development needs.
• Enables employee achievement and career journeys through program management delivery and navigation of PNC tools and resources.

Learning & Talent Development Consultant – Enablement Partner

Data Scientist

• Detecting, analyzing, and mitigating deposit fraud incidents.
• Leading the development and execution of data-driven fraud prevention strategies.
• Collaborating with fraud operations, technology, and product teams to deploy controls effectively.
• Monitoring deposit transaction data to identify emerging fraud patterns and anomalies.
• Developing and refining fraud detection rules using statistical and quantitative/machine learning techniques.
• Mentoring junior analysts within the team, fostering a culture of curiosity, rigor, and innovation in fraud prevention.
• Delivering actionable insights and performance metrics to senior leadership.

Senior Data Scientist – Deposit Fraud Analytics, Strategy

• provides detailed technical design and development of software solutions using existing and emerging technology platforms
• proposes & designs software solutions to address complex business needs
• writes code, tests and deploys software
• prepares technical and procedural documentation required for software
• maintains and debugs software

Senior Software Engineer – JAVA, Linux, API, SQL, AML

Analyst

• Perform advanced quantitative analyses and models development to support decision-making by running quantitative strategies
• Analyze and develop new model frameworks by supporting the line of business
• Refine, monitor, and review existing models
• Conduct on-going communication with model owners and model developers during the course of the review
• Work with large data to create models
• Perform quantitative analysis and develop reports
• Perform qualitative and quantitative assessments of all aspects of models including theoretical aspects, model design and implementation as well as data quality and integrity
• Analyze complex data and associated quantitative analysis
• Use quantitative tools and techniques to measure and analyze model risks and reaches conclusions on strengths and limitations of the model
• Prepare and analyze detailed documents for validation and regulatory compliance, using applicable templates

Quantitative Analytics & Model Development Analyst – Data, Model & Analytics

Recruitment

• Manages one or more Campus Recruiting teams who source, recruit and identify talent for internships and early career opportunities
• Leads the creation of an early career recruiting strategy for multiple business and oversees and plans the implementation of large-scale recruiting and outreach events
• Manages the day-to-day execution of the Campus Recruiting function including oversight of budget, relationships external partnerships/suppliers, events, operational procedures and various technologies that facilitate the campus recruiting process
• Oversees University Relations
• Develops and leads high-performing teams of campus recruiters through the application of PNC's leadership standards and the management of key performance metrics, policies and procedures
• Leads the creation of campus recruiting strategies for multiple business units in partnership with business executives
• Maintains and understanding of the financial services industry and the businesses their teams support using workforce data to influence improved recruiting outcomes and practices
• Serves as campus recruiting expert, and broader recruiting practices, processes, regulations and technologies
• Leads continuous improvement and efficiency initiatives to improve and streamline processes and the candidate experience

Campus Recruiting Manager

Project Manager

• Own the end-to-end delivery of 2–3 medium size data projects, ensuring milestones, scope, timelines, and quality standards are met.
• Lead complex implementations end-to-end, from planning through execution and completion.
• Manage projects with multiple data dependencies across sub-domains, ensuring alignment and integration.
• Drive technical project management efforts within data-driven environments.
• Support initiatives across Data Operations, including areas such as Dreamdata and Data Governance.
• Contribute to and support larger enterprise initiatives that may span multiple sub-domains or mini-domains.
• Proactively identify, assess, document, and track risks, with a strong focus on data-related dependencies.
• Surface potential impacts early and recommend mitigation strategies to ensure successful delivery.
• Connect dots across data workstreams to anticipate downstream implications.
• Serve as a key point of coordination between technical teams, data partners, and business stakeholders.
• Deliver clear, concise, and consistent project updates to stakeholders at varying levels of technical depth.

Project Manager III – Data Operations

• outbound Zelle fraud support
• analyzing cases generated from the enterprise fraud detection systems
• talking with customers whose transactions are suspicious of potential fraud
• card free ATM fraud support
• reporting of suspected fraud
• tasks to help sustain and improve department processes and procedures