Full-stack Engineer

• Lead the design and development of NLP modules and conversational AI capabilities
• Drive experimentation and refinement of language models
• Provide hands-on leadership and mentorship to the engineering team
• Oversee integration of AI services into enterprise platforms
• Create and lead the technical design and development of software solutions
• Propose & design software solutions to address complex business needs
• Facilitate complex problem resolution
• Provide technical guidance and support to colleagues
• Review coding, testing, and documentation of software

Lead Software Engineer – Core AI

QA Engineer

• Participate in test planning, test case design, execution, and defect management
• Support UAT, SIT, and regression testing activities
• Execute and validate test scenarios and ensure accurate defect tracking and reporting
• Ensure proper documentation and traceability of test results and outcomes
• Provide guidance and support for testing tools and frameworks (e.g., Jira/Xray or similar)
• Assist teams with structured testing processes and artifacts, including:
• ○ Test Strategy & Approach (TSA/MTSA)
• ○ Test Summary Reports (TSR)
• Troubleshoot tool-related and process-related issues via support channels, chats, and office hours
• Promote consistent usage of testing processes, workflows, and standards
• Develop and maintain Confluence content, job aids, and training materials
• Contribute to onboarding resources and knowledge-sharing initiatives
• Continuously enhance guidance based on common user needs and feedback
• Support Communities of Practice and training/enablement sessions
• Provide support to internal users via office hours, forums, and ticketing channels
• Partner with QE team members, developers, and business stakeholders
• Help teams adopt and adhere to testing best practices and standards
• Participate in cross-team meetings, reviews, and knowledge-sharing forums
• Contribute to strategic efforts such as:
• ○ QE refresher training and onboarding content
• ○ MTSA and Xray-related initiatives
• ○ UAT readiness and execution support
• ○ Testing guidance updates and process improvements
• ○ Tooling and communication rollouts
• Provide support for urgent testing/process needs and workaround solutions

Senior Quality Assurance Specialist – UAT/SIT Testing

Engineering Manager

• Owns first response engineering support for critical Retail Technology applications
• Leads Severity 1–3 incident calls
• Oversees operational health of production systems
• Acts as an escalation point for incidents and failures
• Reviews, approves, and governs production changes
• Approves and governs access and entitlements
• Drives improvements to operational runbooks and automation
• Serves as a central coordination point between teams
• Manages and supports engineers within SRC First Response

Software Engineering Manager – First Response

Backend Engineer

• Provides detailed technical design and development of software solutions using existing and emerging technology platforms
• Proposes & designs software solutions to address complex business needs
• Writes code, tests and deploys software
• Prepares technical and procedural documentation required for software
• Maintains and debugs software

Senior Software Engineer – Java/Jenkins

Financial Planning and Analysis

• Consults on investment and insurance strategies, as well as the development of financial plans for clients.
• Grows and retains an investment and insurance book of business.
• Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate.
• Acquires, expands and maintains client relationships through business development and client networking.
• Grows client loyalty and share of wallet through an exceptional client experience.
• Applies product and procedural knowledge to solve client problems appropriately and efficiently.
• Develops and implements investment and insurance strategies for clients.
• Determines the best products to support such strategies.
• Presents sound financial recommendations and guidance to clients.
• Establishes individual financial plans based on client financial needs and objectives.
• Monitors financial plans and recommends changes as needed.
• Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities.
• Drives investment education and visibility among branch staff.
• In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results.
• Shows urgency with activities and leads by example.
• Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity.
• Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management.
• Meets service level agreements on lead and referral follow up.
• Adheres to all applicable laws, regulations, policies and guidelines.

Financial Advisor

Account Executive

• Markets credit card systems and support services for business customers.
• Attracts and retains client relationships to meet sales objectives.
• Develops and maintains relationships with clients.
• Identifies client requirements and recommends appropriate services.
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry.
• Manages, collects and reports on sales statistics.
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

Merchant Services Account Executive – Business Banking

Scrum Master

• Foster Agile values and practices
• Support a Scrum team
• Ensure team adherence to Agile principles
• Assist with coaching a Scrum team on executing the Scrum framework
• Experiment with processes and tools for continuous improvement
• Work with senior scrum masters to protect the team from outside influences
• Partner with Product Owner to ensure prioritization of backlog items

Administration

• Provide operational, investment, and sales support to professionals serving nonprofit organizations, corporations, retirement plans, insurance entities, and other institutional clients
• Prepare client reports, portfolio reviews, and presentation materials with accurate performance and analytics data
• Support portfolio rebalances, trade preparation, and modeling activities
• Maintain accurate client account information across internal systems
• Aggregate daily financial data and monitor cash transactions and intraday flows
• Research and respond to client inquiries in a timely, accurate manner
• Partner with Relationship Managers and Sales Leaders to support client relationships and new business efforts
• Assist with preparation of proposals, pitch materials, and client meeting deliverables
• Support RFP/RFI responses by coordinating data and ensuring accuracy of submissions
• Maintain CRM (Salesforce) updates for client activity, pipeline tracking, and opportunities
• Coordinate client meeting logistics and follow-up actions
• Support internal sales reporting and pipeline visibility
• Develop expertise in IAM systems including Salesforce, Seismic, Co-Pilot (our proprietary trust platform), FactSet, Tableau, and others
• Ensure data integrity and process consistency across workflows

Portfolio Administrator – Institutional Asset Management

Data Analyst

• Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards.
• Helps advise business, applications and operations counterparts to ensure data integrity and availability.
• Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units.
• Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses.
• Resolves data integration and security issues for adherence to the organization's quality standards.
• Researches customers needs, conducts awareness and promotional sessions for potential customers.

Senior Enterprise Data Operations Analyst – Data Analyst Senior, SQL, AI Tools, Agile, Jira

Operations

• support Fulfillment by providing comprehensive loan documentation support
• ensure new and existing team members understand requirements and expectations
• provide clear guidance, aligned with internal legal resources
• support day‑to‑day inquiries and escalations
• coach operations process managers and team members
• determine and/or drive change and improvement efforts

Operations Consultant – Commercial

• Consults with line of business to evaluate and oversee an organization's operations or technology processes.
• Develops solutions to optimize process efficiency, reduce processing time, and mitigate risks.
• Conducts thorough business diagnostics to identify, quantify and prioritize value creation projects.
• Develops and presents business case to approval committees.
• Responsible for overseeing implementation deliverables, cost-estimates, cost-benefit analysis, and providing rationale to how process improvement opportunities will assist in accomplishing business objectives more efficiently.
• Uses broad knowledge to facilitate the redesign of organizational processes.
• Creates solutions that optimize process quality, efficiency, and cost.
• May lead efforts to improve the quality and/or minimize process cost.
• Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements.
• Prepares and may present recommendations to governance committees for approval.
• Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.
• Consults with all levels of the organization to ensure that introduction of new processes is smooth and effective, and sustains or improves quality of output.
• Mentors individuals and teams to build capabilities.
• Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.

Process Improvement Consultant – Strategy Execution, Experience Management

Sales

• Manages and directs a team to achieve business results and customer experience goals
• May have direct sales and client responsibilities
• Oversees the execution of strategy
• Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities
• Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics
• Develops and oversees the execution of account and sales plans
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
• Focuses on bringing the full range of PNC's products and services to the client
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• Develops team members while monitoring progress against individual goals
• Motivates and develops staff, including acquiring top talent and managing performance-based issues
• Effectively plans, organizes, directs, analyzes and evaluates staff and processes
• Connects strategy to day-to-day activities and updates the team on a regular basis
• Coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.

Regional Sales Leader – Business Banking

Consultant

• Perform rigorous independent reviews of PNC’s Capital Markets models, including derivatives pricing models, Value-at-Risk (VaR) models, and counterparty credit risk models
• Perform qualitative and quantitative assessments of all aspects of models including data quality and integrity, theoretical assumptions and methodologies, and performance testing
• Maintain ongoing communication with model stakeholders such as developers, owners, and reviewers
• Prepare comprehensive validation reports for internal/external audiences, including regulatory stakeholders, using applicable templates
• Establish and maintain effective working relationships with key stakeholders, including model owners and model developers

Senior Quantitative Analytics Consultant – Capital Markets Models

• Creates and leads the technical design and development of software solutions.
• Proposes & designs software solutions to address complex business needs.
• Prepares technical and procedural documentation required.
• Facilitates complex problem resolution.
• Provides technical guidance and support to colleagues.
• Reviews coding, testing, and documentation of software.
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

Software Engineer – Lead

• Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Review, and Retrospective) and ensure they are time-boxed, effective, and outcome-oriented.
• Own and administer Jira boards (backlog, sprint, and Kanban as needed): workflows, statuses, fields, dashboards, filters, and reporting.
• Partner with Product Owners, engineers, and stakeholders to remove impediments, manage dependencies, and drive execution against sprint goals.
• Provide transparent delivery reporting (burn-down/up, velocity, throughput, cycle time) and maintain clear communication through Jira dashboards and stakeholder updates.
• Ensure team adherence to Agile principles.
• Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
• Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk.
• Tracks and communicates the overall team progress providing visibility to stakeholders.
• Serves as a filter to remove impediments to progress as identified by the team.
• Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
• Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.