Phorest Software

Account Executive

• Identify opportunities for feature expansion, upsells, and increased client value across your portfolio.
• Track client activity and success metrics to ensure customers are getting maximum value from Phorest Pay or subscription features.
• Own and deliver against quarterly and annual upsell and expansion targets.
• Encourage and support adoption of paid features such as Phorest Pay, Ads Manager, and other growth tools.
• Deliver clear, confident onboarding sessions and training that empower clients to use new features effectively.
• Drive measurable improvements in product adoption and usage across your client base.
• Build strong, trusted relationships with salon owners and managers through regular engagement and expert guidance.
• Act as a client advocate by gathering feedback and usage insights to inform internal teams.
• Provide structured reporting on client trends, feature usage, and opportunities to improve the overall product experience.

Account Executive – Upsell