Pfizer

General

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
• Completes all administrative expectations on time and compliantly.

Neuroscience Specialist, Health and Science Professional

Data Analyst

• Lead performance reporting, including brand sales, TRx/NPS, market share, and attainment vs. targets
• Leverage secondary data sources to identify trends, surface risks and opportunities
• Analyze performance through defined patient segments to understand market dynamics
• Apply subnational analytics to identify geographic variation in brand performance
• Support the development and maintenance of the Oncology LT Dashboard
• Proactively identify data anomalies, validating analytical outputs
• Serve as the secondary data analytics partner for the Padcev brand team
• Partner with forecasting teams to provide accurate secondary data inputs
• Identify emerging trends in the urothelial cancer treatment landscape
• Build trusted relationships with marketing and commercial stakeholders
• Actively leverage AI-enabled tools and platforms for insight generation
• Guide and review the work of vendor partners supporting the Padcev franchise

Senior Manager, Performance Analytics and Insights – Oncology

Medical Director

• Provide therapeutic area/product expertise across a broad range of external medical stakeholders
• Plan and execute independent Medical strategies and engagements within a territory
• Maintain knowledge of relevant TA/disease states and Pfizer medicines
• Serve as a resource for Medical Information and stakeholder insights
• Develop educational content strategy and execute Field Medical tactics
• Conduct scientific communication across multiple channels
• Optimize patient care improvement in Medical communications
• Educate external medical stakeholders based on patient care gaps
• Achieve leadership-defined expectations regarding stakeholder engagement
• Deliver approved medical content about Pfizer medicines
• Identify and seek scientific engagement from priority external medical stakeholders
• Collaborate with US and Global Medical Affairs for clinical trial site identification
• Support through the Investigator Sponsored Research (ISR) process

Specialty Care Field Medical Director – non-MD

Product Manager

• Define and execute the patient product roadmap aligned with Pfizer China's commercial priorities and AI innovation strategy.
• Lead end-to-end product development from opportunity identification and concept design through build, pilot, launch, scale, and iteration — following agile product development principles and structured stage-gate governance.
• Conduct and synthesize patient journey research, voice-of-patient studies, ethnographic research, and competitive market analysis.
• Leverage artificial intelligence, machine learning, personalization engines, conversational AI (chatbots/virtual health assistants), and generative AI technologies.
• Partner with brand/marketing teams, medical affairs, regulatory/legal, compliance, IT, patient advocacy, and external technology vendors and agencies.
• Define product KPIs, usage metrics, outcome measures, and patient satisfaction indicators; build analytics dashboards and reporting frameworks.

Patient Solution Product Manager

AI Engineer

• Establish and maintain a comprehensive AI transformation strategy & governance framework, including standards, methodologies, templates, and processes that ensure consistency, quality, and auditability across all transformation programs.
• Define and operationalize end-to-end program lifecycle management practices — from initiative intake and scoping through execution, launch, and value realization.
• Oversee and manage the AI transformation project portfolio, ensuring initiatives are strategically prioritized, resourced, and tracked against defined OKRs and KPIs aligned with Pfizer China’s GTM transformation strategy.
• Serve as the primary liaison between the GTM Transformation Team and senior leadership, BU leads, digital, CEI, and external partners, ensuring transparent communication, alignment, and sustained executive sponsorship.
• Develop and maintain the integrated AI transformation roadmap, incorporating strategic priorities, resource constraints, and emerging opportunities to guide multi-year transformation execution.
• Design and deliver executive-level dashboards, progress reports, and strategic updates that communicate transformation milestones, risks, and business value realization to senior leadership and the Board.
• Optimize resource allocation across the transformation portfolio, managing workforce planning, vendor engagement, and budget deployment to maximize program impact.
• Proactively identify, assess, escalate, and mitigate risks and issues across transformation programs.

AI Transformation Strategy – Operations Lead

Business Operations

• Support the execution of vendor management activities across the Americas region in alignment with GWE goals
• Support the creation of Project Management services vendor management process
• Update and maintain change orders
• Support the creation of a vendor management playbook for global consistency
• Assist with tracking vendor performance against service level agreements (SLAs) and key performance indicators (KPIs)
• Help prepare materials for regional vendor reviews, including performance data, scorecards, and presentations
• Support the development and maintenance of vendor documentation, including contracts, scopes of work, pricing templates, and governance materials
• Assist with issue tracking and escalation related to vendor performance
• Help ensure vendor management activities comply with Pfizer Procurement policies and procedures
• Maintain accurate vendor records and support audit and compliance requests as needed
• Support tracking and coordination of key activities, deliverables, and milestones to ensure timely execution of team priorities
• Prepare standard operational reports, dashboards, and presentation materials, ensuring accuracy, consistency, and adherence to defined templates
• Collect, validate, and consolidate data from multiple sources to support performance reporting and operational reviews
• Maintain accurate documentation, trackers, and shared repositories to support audit readiness and operational transparency
• Coordinate logistics and materials for recurring meetings and working sessions, including agendas, pre‑reads, and follow‑ups
• Support process documentation and continuous improvement efforts by identifying gaps, documenting procedures, and recommending updates
• Partner with cross‑functional stakeholders to support operational initiatives, escalating issues and risks as appropriate

Vendor Management Specialist, Business Operations

Project Manager

• Apply prior knowledge and experience in project management to manage portfolio projects and improvement initiatives
• Support operational teams in managing projects, forecasting resource requirements, and identifying areas for improvement in products, processes, or services
• Oversee operational aspects of improvement projects, acting as a liaison between project teams and line management
• Own and review project status, budgets, and schedules, and prepare comprehensive status reports to support programs
• Proactively identify and resolve project issues to meet productivity, quality, and client satisfaction goals
• Independently develop project plans for key initiatives, interface with partners to drive customer centricity, and align continuous improvement opportunities
• Lead or co-lead projects, effectively managing time and resources for one’s self, with consideration of impact on team members
• Prepare materials, manage application review logistics, and lead higher complexity, cross-functional projects with input from sponsors and team members
• Apply skills, knowledge, and discipline to contribute to departmental work and interdepartmental collaborations
• Operate independently and determine objectives of assignments
• Review your own work and seek directional review from others when necessary
• Resolve problems and develop new options, guided by policies

Manager, Project Management

• Contribute to a CFC CRM roadmap illustrating planned technology enhancements to create business impact well aligned to market business objectives.
• Forge strong relationships with key stakeholders to understand CFC needs and translate them into technology enhancement opportunities.
• Lead customer/market-facing solution demonstrations adapted for sales/medical/KAM personas that position the platform benefits and drive a demo-led approach to requirements gathering and solution definition.
• Willingness to learn the product/platform capabilities inside-out and do basic configuration to test new features and prepare for demos.
• Lead a process to quantify business impact of enhancement opportunities and drive enhancement prioritization.
• Partner closely with UX/Design, delivery and operations teams to drive concepting, planning, build and deployment of new features.
• Write product requirements and user stories and participate in agile ceremonies to prioritize the backlog and deliver work.
• Devise an approach to measure and report out business impact of technology enhancements.
• Plan and support the functional/business side of the CFC tooling universe by providing clear requirements for business needs throughout, participating in UAT, training and communications as required.
• Manage relationships with vendors to ensure their technologies evolve with Pfizer’s needs.
• Maintain strong knowledge of Life Sciences CFC CRM-related offerings, drive build/buy decisions and partner closely with digital to evaluate technology.
• Operate with a mindset of standardization, consolidation and global scalability across the CFC technology tooling universe.
• Support privacy, digital, legal, regulatory and compliance teams in setting and deploying data standards, policies and procedures.

Senior Manager, CFC CRM Business Product Owner

• Serve as contracting and finance subject matter expert and main point of contact (POC) for Clinical Assay Leads and external vendors
• Draft, review and execute all CBx contracts to support critical timelines on behalf of Clinical Assay Leads
• Engage external vendors and manage contract life cycle
• Collaborate with Global Procurement to effectively life-cycle manage MSAs for CBx vendors
• Develop and/or improve tools for tracking and real time analysis of CBx financial data
• Coordinate within CBx, Finance, Clinical teams and CROs to ensure timely resolution of issues and in generation of Purchase Orders (PO) and invoices
• Oversee and provide operational support for multiple Business Operations initiatives within CBx
• Serve as the SME and primary point of contact within CBx for one or more key systems/processes, including but not limited to TMF, Portfolio on Demand, Buy on Demand, Veeva and/or Submission Ready Document QC
• Maintain best documentation practices by effectively managing, storing and distributing necessary contracts or reports
• Perform redaction of contracts and MSAs for vendor sensitive (pricing and confidential) information for regulatory purpose (e.g., HGRAC and health authorities’ inspections, external audits by the third parties)
• Partner with key functional lines to establish and maintain business operations best practices
• Prepare and critically review key CBx metrics on a quarterly and annual basis
• Perform document and process management by capturing financial and/or bioanalytical study/report entries in appropriate systems
• Assist in creation of appropriate Job Aids
• Follow and contribute to internal best practices and processes consistently and ensure that quality meets Pfizer standards while harmonizing and enhancing productivity

Business Operations Manager

Manager

• Develop and execute a comprehensive optimization strategy for Pfizer’s HCP web properties (primarily PfizerPro), focused on clinician engagement, task completion, and overall surface performance
• Continuously monitor and analyze surface metrics, business outcomes, and user research to identify opportunities for improvement, partnering with the Measurement and Web Analytics teams for the data foundation behind every recommendation
• Lead A/B and multivariate testing and conversion-rate optimization for the HCP surface, building and running a structured experimentation roadmap rather than one-off tests
• Own the learning agenda for the HCP web properties, ensuring data-driven insights inform decision-making and feed continuous improvement
• Partner closely with the Consumer Optimization Lead to self-standardize methodology, tooling, and measurement across the two surfaces, so HCP and Consumer optimization stay consistent and share what works while respecting the different rhythm and stakeholder set of clinician audiences
• Provide insights and recommendations to HCP Strategy and the HCP product roadmap based on surface performance and clinician behavior, so optimization findings shape upstream product direction, not just downstream tweaks
• Collaborate with HCP UX to translate experiment insights into design improvements, and to validate design changes against clinician behavior before they scale
• Use AI-enabled optimization and personalization tools (e.g. Adobe Target) to run, target, and scale experiments, and adopt AI-driven and agentic testing approaches as the practice matures, raising experiment velocity without lowering the evidentiary bar
• Use AI-enabled design tools (e.g. Claude Design, Figma Make) to rapidly produce test variations and prototypes, so the experimentation pipeline is not bottlenecked on design hand-offs
• Stay current with industry trends, best practices, and emerging technologies in optimization, experimentation, and clinician experience
• Maintain strong relationships with internal stakeholders to align optimization efforts with HCP business objectives

Senior Manager, Optimizations – HCP Products & Experiences

Content Marketing Manager

• Centralize and own feature development for branded experiences within DPX, partnering with Brand Marketers who lead publishing and content updates across their therapeutic areas so features are built once, to standard, rather than rebuilt site by site.
• Lead the Design System transition for branded experiences, driving adoption of shared components and standards across the portfolio.
• Help prioritize the feature needs for branded experiences, in partnership with Brand Marketers and the broader DPX product community.
• Own key tactics across the branded lifecycle: requirements, roadmap execution, content and experience production, and launch.
• Translate direction into detailed requirements for design and development teams, with the supporting documentation that moves work into delivery.
• Partner with Pfizer’s unbranded product leads (VaxAssist, PfizerForAll) to connect branded and unbranded experiences, removing friction for the patient in a compliant way.
• Explore new and better ways to bring branded content to life, testing formats, tools, and approaches that raise quality and impact.
• Collaborate across Digital, Legal, Compliance, Regulatory, Medical, and Marketing through QA, MLR, and release, so branded experiences ship compliantly and on schedule.
• Develop plans to scale proven experiences and components across additional brands, therapeutic areas, and markets.
• Apply AI-enabled content and design tools (e.g. Claude Design, Figma Make, Adobe GenStudio) to produce branded content and experiences at scale, while maintaining quality and compliance.

Senior Manager, Branded Content & Experiences

Director

• Lead the full clinician digital experience at Pfizer
• Define the strategy for Pfizer’s HCP digital ecosystem
• Act as mini-GM for all HCP-facing digital products
• Own the HCP product vision as a global mandate
• Establish clear success metrics and KPIs for each surface and major initiative
• Build and lead the HCP Products team
• Partner with Design & UX leadership to uphold standards of HCP experience
• Shape how Pfizer shows up across the clinical channels

Senior Director, HCP Products – Experiences

• Lead the strategy, development, and delivery of Pfizer’s core HCP digital products
• Combine product strategy with hands-on product ownership
• Define core clinician personas and experiences
• Own the HCP product roadmap and manage the product lifecycle
• Collaborate across UX, Operations, and Strategy teams
• Champion human-centered design methodology

Director, Core HCP Products – Experiences

Full-stack Engineer

• Own the Oncology AI product strategy and roadmap across discovery, translational science, clinical development, and real-world evidence.
• Lead and manage a cross functional team of AI engineers, providing technical direction, prioritization, and coaching.
• Translate complex scientific and operational problems into clear AI product requirements, success metrics, and delivery plans.
• Partner with Oncology scientific leaders and clinical teams to ensure alignment with enterprise platforms.
• Evaluate AI concepts, prototypes, and technical approaches, providing informed guidance.
• Assess Oncology workflows to identify opportunities for automation and process improvements.
• Drive stakeholder engagement, change management, and adoption of AI solutions.
• Establish governance, delivery standards, and value tracking for Oncology AI initiatives.
• Represent Oncology AI initiatives in leadership forums and cross-enterprise discussions.

Director, Oncology AI Product – Engineering Lead

QA Engineer

• Serve as a key quality partner supporting development, sustaining, and complaint activities across the product lifecycle.
• Ensure that medical devices and combination products are developed and maintained in compliance with applicable design control requirements and key regulatory standards, including 21 CFR 820, ISO 13485, and ISO 14971.
• Provide strategic and technical quality oversight for both complex programs and for complaint investigations.
• Guide risk-based decision-making and help ensure compliance with applicable design control and quality system requirements.
• Work across functions to resolve issues, strengthen processes, and support product quality, patient safety, and regulatory readiness.
• Provide quality oversight for MDCP programs across both development and sustaining lifecycle activities.
• Assess the quality, safety, and regulatory impact of product and process changes to help ensure continued compliance and maintenance of design and risk management documentation.
• Review and approve device complaint investigations with a focus on technical rigor, documentation quality, and timely closure.
• Monitor changes in global regulations and help translate evolving requirements into effective policies, procedures, and quality system practices.
• Identify and drive opportunities to strengthen processes, improve consistency, and advance quality system maturity across the MDCP development and sustaining space.