Patient Solution Product Manager

Pfizer

Patient Solution Product Manager responsible for AI-powered digital product development at Pfizer China. Collaborating across functions to enhance patient engagement, education, and health outcomes.

Posted 6/26/2026full-timeHangzhou • 🇨🇳 ChinaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Define and execute the patient product roadmap aligned with Pfizer China's commercial priorities and AI innovation strategy.
Lead end-to-end product development from opportunity identification and concept design through build, pilot, launch, scale, and iteration — following agile product development principles and structured stage-gate governance.
Conduct and synthesize patient journey research, voice-of-patient studies, ethnographic research, and competitive market analysis.
Leverage artificial intelligence, machine learning, personalization engines, conversational AI (chatbots/virtual health assistants), and generative AI technologies.
Partner with brand/marketing teams, medical affairs, regulatory/legal, compliance, IT, patient advocacy, and external technology vendors and agencies.
Define product KPIs, usage metrics, outcome measures, and patient satisfaction indicators; build analytics dashboards and reporting frameworks.

Requirements

What you’ll need

Bachelor's degree or above in Business, Life Sciences, Pharmacy, Digital Health, Human-Computer Interaction, Health Informatics, or a related field; Master's degree preferred.
Minimum 5 years of professional experience in product management, digital health product development, or commercial strategy roles within pharmaceutical, biotech, or healthcare technology sectors.
Proven track record in developing and launching digital products or patient engagement programs — from concept through live product — with hands-on experience in product design, user research, agile development, and product analytics.
Strong understanding of the pharmaceutical patient journey, chronic disease management, treatment adherence, and the regulatory landscape for patient-facing digital health products in China.
Familiarity with AI/ML tools, digital health platforms, CRM systems, patient engagement technologies, and remote patient monitoring solutions; direct experience with generative AI product applications is a significant plus.
Excellent analytical skills with a data-driven approach to product prioritization and decision-making; experience with product analytics tools (e.g., Mixpanel, Amplitude) and A/B testing methodologies.
Strong project management skills with demonstrated ability to manage multiple concurrent product workstreams, competing priorities, and diverse stakeholder groups.
Exceptional communication and influencing skills; ability to translate complex scientific and technical content into clear, patient-friendly messaging and compelling executive presentations.
Patient-first mindset combined with commercial acumen; demonstrated passion for improving patient health outcomes and healthcare system innovation.
Fluency in both English and Mandarin (written and spoken) required.

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements
Professional development opportunities
Collaborate with external technology vendors and agencies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementdigital health product developmentagile developmentuser researchproduct analyticsdata-driven decision-makingA/B testingpatient engagement programsconcept designKPI definition

Soft Skills

analytical skillsproject managementcommunication skillsinfluencing skillsstakeholder managementpatient-first mindsetcommercial acumenpassion for patient health outcomesability to translate complex contentteam collaboration

Certifications

Bachelor's degreeMaster's degree (preferred)