Pellera Technologies

Engineer

• Develop, improve, and support solutions in the streaming integration domain
• Develop Kafka-based applications for clients
• Perform intermediate- to low-level design and development within established architecture patterns
• Participate throughout the software development lifecycle, including design, development, testing, and deployment
• Perform detailed design of solution components in event-driven architecture solutions
• Work with architects to understand context, patterns, technology choices, and integrations
• Design and develop event schemas and document designs based on business and technical requirements
• Work with clients to understand detailed requirements and identify gaps
• Provide solution feedback to the architecture team
• Design Kafka topics and configurations
• Develop Java microservices and applications
• Develop Apache Flink streaming applications
• Configure and deploy connectors integrating with external systems
• Support deployment and testing using Kubernetes, CI/CD, and deployment/configuration platforms
• Analyze and address bugs
• Design and implement infrastructure considering reliability, availability, durability, and performance
• Translate business requirements into technical designs and development plans
• Perform unit and integration testing and validate results with stakeholders
• Troubleshoot data issues, defects, and performance bottlenecks
• Provide ongoing production support and enhancements

Kafka Engineer, Streaming

Contract Specialist

• Review, draft and negotiate master agreements and transactional contracts involving equipment sales and IT professional services, software licenses, and subscription-based offerings.
• Ensure contractual terms and conditions are consistent with established company policy and risk profile.
• Provide legal/risk summaries, draft corporate policies and governance documents, and participate in other projects as directed.
• Prepare responses to information security due diligence requests.

Account Executive

• Execute sales strategy by identifying and qualifying customer needs and positioning the appropriate solutions.
• Increase sales, market share and develop business through marketing, face to face meetings and vendor networking.
• Understanding of customers’ pain points, customer needs, buying cycles and creating strong relationships to effectively drive sales and repeat business.
• Work with sales support team to ensure that quotes are provided and order requests are processed accurately.
• Work with engineering team to accurately scope projects to ensure we are proposing the best solution.
• Maintain relationships with all levels of customer contacts, with a focus on Executive level (Director and above) relationships within both IT and the business line owners.
• Perform proposal development and prepare sales information for customers.
• Participate in on-going sales training to ensure satisfactory performance, improve sales skills, stay abreast on emerging technologies, and maintain manufacturer sales certifications.
• Participate in company efforts to improve the quality of sales organization.
• Other duties as assigned.

Principal Enterprise Account Executive

Product Designer

• The Principal Designer will be responsible for designing and developing, high-quality AI-driven solutions that meet our clients' needs.
• This role will involve collaborating with various stakeholders to define project requirements, scope, and timelines, and ensuring the successful delivery of innovative AI solutions.
• Facilitate requirements gathering and design workshops to align groups of stakeholders and define a future vision.
• Facilitate a strong product discovery process around understanding stakeholder needs, business and user applications, and constantly validating hypotheses.
• Seek to deeply understand how users behave, clearly define and prioritize challenges and opportunities to ensure we are working on the right things at the right time.
• Propose workflows that leverage AI components to enhance the overall user experience.
• Create storyboards, low-fidelity wireframes, and user journey maps to capture the vision of customers and define user flows.
• Translate complex AI-driven functionalities into intuitive, user-friendly designs.
• Help to articulate design decisions and AI concepts to non-technical stakeholders.

Principal UX Designer – Artificial Intelligence

Chief Technology Officer

• Responsible for all sales activities in assigned accounts and achieves established sales targets annually
• Solution selling of technology-based solutions to solve business and/or solution segment problems
• Promotes and sells Converge’s value proposition and solution offerings to clients and prospects
• Drives client engagements proactively with Solutions Practices and Services teams
• Ability to manage and drive a multi-month sales cycle and multi-million-dollar transactions
• Develops a list of prospective clients for use as sales leads
• Establishes and maintains current client and potential client relationships
• Responsible for Client Satisfaction
• Prepares presentations, proposals, and sales contracts
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations

Account Executive – Technology Sales

Systems Engineer

• Design, implement, and maintain the organization's windows systems and infrastructure, including servers, storage, networks, and virtualization platforms, to meet performance, reliability, and scalability requirements in the cloud and on-premises.
• Evaluate emerging technologies, industry trends, and best practices in system administration and infrastructure management, and recommend solutions for enhancing IT capabilities and efficiency.
• Deploy and configure physical and virtual servers, storage arrays, networking devices, and other infrastructure components, ensuring proper integration and alignment with business objectives and technical requirements.
• Automate infrastructure provisioning, configuration management, and deployment processes using scripting languages, automation tools, and infrastructure-as-code (IaC) techniques to streamline operations and improve efficiency.
• Perform system administration tasks, including installation, configuration, maintenance.
• Monitor system performance, capacity, and availability, and implement proactive measures to optimize performance, mitigate risks, and ensure high availability and reliability of systems and services.
• Execute and monitor routine backup and restoration processes to safeguard organizational data and support disaster recovery efforts.
• Implement security controls, access controls, and encryption mechanisms to protect sensitive data and ensure compliance with industry regulations, company policies, and cybersecurity standards.
• Conduct security assessments, vulnerability scans, and penetration tests to identify and remediate security vulnerabilities and assist in incident response and forensic investigations as needed.
• Manage and administer cloud infrastructure services, such as compute instances, storage volumes, virtual networks, and identity and access management policies, across multiple cloud platforms.
• Optimize cloud resources, monitor usage and costs, and implement cost-saving measures, such as rightsizing instances, leveraging reserved instances, and implementing tagging strategies.

Managed Services – Systems Engineer

• Responsible for all sales activities in assigned accounts and achieves established sales targets annually.
• Solution selling of technology-based solutions to solve business and/or solution segment problems.
• Promotes and sells Converge’ s value proposition and solution offerings (Digital Infrastructure, Digital Workplace, Cybersecurity, Cloud, Advanced Analytics, Application Modernization, Managed and Professional service etc.) to clients and prospects.
• Drives client engagements proactively with Solutions Practices and Services teams.
• Ability to manage and drive a multi-month sales cycle and multi-million-dollar transactions.
• Develops a list of prospective clients for use as sales leads, based on information from own professional network, OEM partners, trade shows, social media websites, business directories, and other sources.
• Develops robust ongoing pipeline of business opportunities at a quantifiable three times level of quota expectation.
• Establishes and maintains current client and potential client relationships.
• Responsible for Client Satisfaction. Identifies and resolves client concerns.
• Works with OEM partners to develop a plan to approach prospective clients.
• Gains clear understanding of client business requirements.
• Educates Clients of full portfolio of solutions.
• Prepares presentations, proposals, and sales contracts.
• Ability to present solutions to clients, influencers, decision makers and executives.
• Provide forecast updates on current opportunities and update CRM on a weekly basis.
• Build a territory plan to meet monthly and annual gross profit targets.
• Maintain a working knowledge of applicable Federal, State, and Local laws and regulations as well as Converge Compliance Policies to ensure adherence in a manner that reflects honest, ethical, and professional behaviors.
• The assigned Inside Sales team will assist in preparing quotes to your end users and the processing of resulting orders. Main activities include vendor follow up, tracking, delivery and expediting through invoicing to ensure a positive customer experience.
• Other duties as assigned.

IT Sales, Account Executive

• Responsible for all sales activities in assigned accounts and achieves established sales targets annually.
• Solution selling of technology-based solutions to solve business and/or solution segment problems.
• Promotes and sells Converge’s value proposition and solution offerings (Digital Infrastructure, Digital Workplace, Cybersecurity, Cloud, Advanced Analytics, Application Modernization, Managed and Professional service etc.) to clients and prospects.
• Drives client engagements proactively with Solutions Practices and Services teams.
• Develops a list of prospective clients for use as sales leads, based on information from own professional network, OEM partners, trade shows, social media websites, business directories, and other sources.
• Develops robust ongoing pipeline of business opportunities at a quantifiable three times level of quota expectation.
• Establishes and maintains current client and potential client relationships.
• Works with OEM partners to develop a plan to approach prospective clients.
• Gains clear understanding of client business requirements.
• Prepares presentations, proposals, and sales contracts.

• Execute sales strategy by identifying and qualifying customer needs and positioning the appropriate solutions
• Increase sales, market share and develop business through marketing, face to face meetings and vendor networking
• Understanding of customers’ pain points, customer needs, buying cycles and creating strong relationships to effectively drive sales and repeat business
• Work with sales support team to ensure that quotes are provided and order requests are processed accurately
• Work with engineering team to accurately scope projects to ensure we are proposing the best solution
• Maintain relationships with all levels of customer contacts, with a focus on Executive level (Director and above) relationships within both IT and the business line owners
• Perform proposal development and prepare sales information for customers
• Participate in on-going sales training to ensure satisfactory performance, improve sales skills, stay abreast on emerging technologies, and maintain manufacturer sales certifications
• Participate in company efforts to improve the quality of sales organization
• Other duties as assigned

Principal Enterprise Account Executive – LA, Irvine, San Diego

Program Manager

• Responsible for creating an annual plan to activate solutions and priorities for Pellera and the region
• Develop campaign plans at both national and regional level
• Meet or exceed goals/KPIs related to leads and campaign successes

General

• Install, configure, and optimize Dynatrace OneAgent, ActiveGate, Grail and related components.
• Design and implement monitoring strategies for applications, infrastructure, and cloud environments.
• Integrate Dynatrace with ITSM tools and automation workflows.
• Provide performance tuning, troubleshooting, and best practices guidance.
• Collaborate with stakeholders to ensure observability goals are met.

Application Modernization – Dynatrace Deployment Specialist

QA Automation Engineer

• Deploy and configure VMware Cloud Foundation management and workload domains, including a focus on VCF Operations.
• Design and implement VCF automation workflows to enable repeatable and scalable deployments.
• Leading technical sessions on innovative data center solutions to improve operational efficiency.
• Organizing dynamic sales and training sessions on cutting-edge data center technologies.
• Building strong relationships with Pellera's enterprise solution partners to drive collaboration.
• Attaining sales and technical certifications to enhance expertise in data center solutions.
• Staying updated on technical challenges and trends for strategic insights.
• Supporting clients in their digital transformation with audit, architecture, consulting, implementation, and training.
• Identifying and validating cloud solution opportunities that integrate with existing systems.
• Assessing cloud solutions for functionality, service availability, and performance.
• Evaluating hybrid platform solutions to find the best organizational fit.
• Ensuring technical feasibility for smooth integration, data exchange, and migration processes.
• Participate in the development and integration of new and emerging technology solutions and partnerships; with a focus of growing Pellera Technologies.
• Participate in customer facing meetings to determine business and technical requirements that will be used in developing VMware VCF.
• Building strong relationships with Pellera's enterprise solution partners to drive collaboration.

Senior Consultant – VMware Cloud Foundation Automation Engineer

Project Manager

• The Senior Project Manager is responsible for leading the successful delivery of complex, enterprise-scale ServiceNow implementations across multiple modules and client environments.
• This role manages the full project lifecycle, including planning, requirements gathering, design validation, testing, deployment, and post-go-live support.
• The Senior Project Manager serves as the primary liaison between clients, stakeholders, and delivery teams, ensuring projects are completed on time, within budget, and aligned with business objectives.
• Lead end-to-end delivery of ServiceNow implementations, including ITSM, ITOM, ITAM, IRM, HRSD, SPM, and related modules.
• Develop and manage project plans, timelines, milestones, and deliverables.
• Oversee all project phases, including discovery, requirements gathering, design, configuration, testing, deployment, and hypercare support.
• Ensure project objectives are achieved within approved scope, schedule, and budget.
• Build and maintain strong client relationships through proactive communication and delivery excellence.
• Clearly communicate project progress, risks, issues, and key decisions to technical and non-technical audiences.
• Manage scope, change requests, dependency tracking, and governance processes.
• Ensure compliance with PMO standards, project methodologies, and organizational delivery frameworks.
• Monitor project health, quality metrics, and delivery performance.

Senior Project Manager

ServiceNow

• Design, configure, and implement ServiceNow ITSM and CSM modules.
• Build and maintain CMDB structure, relationships, and integrations.
• Develop workflows, business rules, and automation scripts.
• Implement Incident, Problem, Change, Request, and Knowledge Management processes.
• Align ITSM workflows with ITIL best practices.
• Configure case management, portals, and customer workflows.
• Integrate CSM with external systems for seamless customer experience.
• Implement Discovery and Service Mapping for accurate CI population.
• Perform platform upgrades, patches, and ensure compliance with ServiceNow standards.
• Monitor system performance and troubleshoot issues proactively.
• Other duties as assigned.