Pear Tree.

Legal Assistant

• Provide comprehensive secretarial and administrative support to the Principal Solicitor and Practice Manager
• Prepare, format, and amend legal documents, correspondence, and contracts, and complete online court applications
• Maintain accurate records and document management systems, including matter management
• Manage diary, appointment scheduling, and meeting coordination
• Handle incoming and outgoing correspondence, emails, and telephone enquiries
• Conveyancing & Property Transactions
• Assist with residential and commercial conveyancing matters from instruction through to settlement
• Prepare conveyancing documentation and contracts
• Conduct title, council, and property searches
• Liaise with clients, real estate agents, brokers, buyers' agents, and financial institutions
• Coordinate settlements and manage post-settlement requirements
• Prepare and lodge documents via PEXA
• Monitor critical dates and ensure compliance with settlement timelines
• Estate Planning Support
• Draft and prepare Wills, Enduring Powers of Attorney, and Enduring Guardianship documents
• Coordinate execution appointments
• Manage client communications throughout the estate planning process
• Prepare probate and estate administration documentation where required
• Financial Administration
• Prepare invoices and trust account requests
• Process receipts to clients and assist with accounts payable and receivable
• Reconcile client payments and matter-related expenses
• Manage financial administration using Xero
• Client Service
• Act as the first point of contact for clients and stakeholders, delivering a high standard of professional service
• Maintain confidentiality and professionalism at all times
• Build and maintain strong relationships with referral partners including buyers' agents, mortgage brokers, and real estate professionals

Legal Secretary – AU Commercial, Criminal, Property

Manager

• **What You'll Be Doing**
• - Launch and grow Pear Tree's UK market from day one
• - Convert inbound opportunities into long-term client partnerships
• - Build relationships with founders, executives, and business owners across the UK
• - Identify and develop strategic partnerships and referral channels
• - Design scalable sales processes and a repeatable go-to-market strategy
• - Recruit, train, and lead future UK team members as the business grows
• - Represent Pear Tree within the UK business community
• *Note: this is not a recruiting or delivery role — your focus is commercial growth.*

Country Manager

Ecommerce

• Respond to customer enquiries promptly and professionally via Gorgias across email, chat, and other integrated channels
• Provide expert product advice and personalised recommendations based on customer needs, skin type, and product knowledge
• Manage order-related concerns including tracking, delays, cancellations, returns, refunds, and replacements
• Coordinate with the Melbourne-based Customer Service agent and wider team to ensure consistent and aligned customer experiences
• Identify and escalate recurring customer concerns, complaints, or emerging trends to the relevant team members
• Maintain accurate customer interaction records within Gorgias and Shopify
• Support the team during promotional periods and campaign launches with timely and high-quality responses
• Stay up to date with product launches, ingredients, and brand messaging to ensure accurate and on-brand communication

E-Commerce Customer Service Representative – Beauty Products

Payroll

• **RESPONSIBILITIES:**
• - Manage day-to-day HR and payroll administration.
• - Process and maintain billing and payroll accurately using Xero.
• - Prepare, review, and maintain employee and contractor agreements, ensuring correct formatting and documentation.
• - Support the creation and administration of contracts, with attention to compliance and legal requirements.
• - Maintain accurate employee records, payroll data, and HR documentation.
• - Coordinate with internal stakeholders to ensure timely processing of payroll, invoices, and contract-related tasks.
• - Assist with general HR administrative support and process improvements.

HR & Payroll Assistant

Customer Support

• Provide customer support via phone, email, chat, and ticketing systems in English and German
• Manage customer escalations and complex enquiries professionally and efficiently
• Handle support tickets directly in a hands-on player-coach capacity
• Support and coach remote customer service agents
• Monitor SLAs, queue performance, and response times
• Provide operational updates, reporting, and customer service insights
• Work closely with internal teams to improve processes and customer satisfaction
• Assist customers with product, order, warranty, and troubleshooting enquiries
• Maintain accurate customer records and case documentation

Customer Support Agent – EU Market Support

• Handle customer enquiries via email, live chat, and other support channels
• Provide accurate product information and troubleshoot customer concerns efficiently
• Resolve customer complaints with empathy, professionalism, and ownership
• Deliver clear, high-quality written communication across all customer interactions
• Manage escalated or high-priority cases to ensure positive customer outcomes
• Support and guide a remote team of Customer Service Agents
• Act as the first escalation point before issues are escalated to management
• Provide ongoing coaching, mentoring, and feedback to improve team performance
• Lead by example by actively managing tickets and supporting daily queue operations
• Ensure consistency in tone, quality, and customer experience standards across the team
• Monitor workflows, ticket queues, and response times to ensure SLA targets are achieved
• Identify recurring customer issues and recommend process improvements
• Assist with onboarding and training new team members as the support team grows
• Ensure adherence to internal systems, processes, and customer service best practices
• Support continuous improvement initiatives across customer support operations
• Provide regular updates on team performance, operational insights, and customer trends
• Deliver productivity reporting and recommendations for improvement
• Collaborate closely with cross-functional international teams
• Escalate systemic customer experience concerns and operational risks proactively

Customer Support Team Leader – EU Market Support

Social Media Manager

• Manage day-to-day activity across Instagram and Meta platforms
• Create and maintain a strong Instagram Stories presence across all stores
• Engage directly with followers through messages, comments, polls, reposts, and interactive content
• Build a fun, community-driven brand voice similar to leading hospitality brands
• Maintain consistent audience interaction and online responsiveness
• Repurpose agency-provided content into platform-specific formats
• Create engaging stories, reels, promotional posts, and short-form content
• Perform basic graphic design and video editing for social platforms
• Adapt existing content into engaging day-to-day social media activity
• Use AI tools where appropriate to improve efficiency and content output
• Assist with Instagram and Meta paid advertising campaigns
• Support audience targeting, boosted posts, and promotional campaigns
• Monitor engagement and campaign performance metrics
• Support ongoing audience growth and community engagement strategies
• Help strengthen customer loyalty and repeat engagement through social media
• Explore future opportunities for TikTok content and platform expansion

Administrative Assistant

• Coordinate, schedule, and confirm appointments for mortgage brokers
• Organize, save, and maintain client documents and files
• Conduct lender calls and provide clear, timely updates on applications
• Manage lender home loan repricing requests
• Prepare and send property reports to clients
• Reconcile commission reports and support basic finance-related admin tasks

Administrative Assistant – AU Mortgage

Sales Development Rep

• Execute outbound prospecting campaigns via phone, email, and LinkedIn targeting UK importers and exporters
• Identify and qualify decision-makers (FDs, CFOs, MDs, treasury/finance managers) at UK SMEs and mid-market businesses
• Articulate the value of corporate FX solutions including spot contracts, forward contracts, market orders, and international payment services
• Book qualified discovery meetings and product demos for senior sales staff
• Maintain accurate pipeline data and activity logging in the CRM
• Research target industries and companies to build high-quality prospect lists
• Collaborate with the sales team to refine messaging, objection handling, and targeting strategies
• Meet and exceed weekly/monthly KPIs for calls, emails, meetings booked, and pipeline generated

SDR, Fintech

• A UK-based corporate foreign exchange and international payments provider. We help UK exporters and importers manage currency risk, reduce FX costs, and streamline cross-border payments.
• We're hiring a Sales Development Representative based in South Africa to drive new business pipeline within the UK market. You'll be the first point of contact for prospective clients — UK businesses involved in importing and exporting — identifying their FX pain points and booking qualified meetings for the sales team.
• This is a hunter role. You need to be comfortable with high-volume outbound activity, confident on the phone, and able to hold a commercial conversation about FX with finance directors, CFOs, and treasury managers.
• **What you'll do:**
• - Execute outbound prospecting campaigns via phone, email, and LinkedIn targeting UK importers and exporters
• - Identify and qualify decision-makers (FDs, CFOs, MDs, treasury/finance managers) at UK SMEs and mid-market businesses
• - Articulate the value of corporate FX solutions including spot contracts, forward contracts, market orders, and international payment services
• - Book qualified discovery meetings and product demos for senior sales staff
• - Maintain accurate pipeline data and activity logging in the CRM
• - Research target industries and companies to build high-quality prospect lists
• - Collaborate with the sales team to refine messaging, objection handling, and targeting strategies
• - Meet and exceed weekly/monthly KPIs for calls, emails, meetings booked, and pipeline generated

Sales Development Representative – Corporate FX

Recruitment

• Manage the end-to-end recruitment process, from sourcing and screening candidates to coordinating interviews and managing offers.
• Work closely with clients to understand their hiring needs and provide market insights.
• Ensure a smooth and efficient recruitment experience.
• Source candidates using various search methods to build a robust candidate pipeline.
• Pre-screen candidates by reviewing resumes and through phone screening.
• Conduct internal assessments - Pre-Screening, Grammar, and Initial interviews.
• Manage the overall interview and selection process.
• Define job description and document specifications.
• Create and maintain comprehensive project documentation.
• Monitor projects once launched and track progress until completion.
• Coordinate with Recruitment Managers for project updates and reports.
• Prepare and submit project status reports to Recruitment Managers.
• Communicate with clients to get a clear view of their hiring needs.
• Build rapport with clients and develop long-term relationships.
• Ensure regular updates are provided to candidates.

Recruitment Consultant/Full Cycle Recruiter

Performance Marketing

• Plan, build, launch, and optimise Google Ads campaigns across Search, Performance Max, Display, YouTube, and Demand Gen.
• Manage and execute Meta Ads (Facebook & Instagram) campaigns as a secondary channel, including audience strategy, creative testing, and performance optimisation.
• Allocate and manage monthly media budgets ($10K–$250K+) across multiple accounts, platforms, and markets (AU, US, NZ).
• Develop bidding strategies, audience segmentation, ad copy testing, and landing page recommendations to drive measurable performance.
• Ensure campaigns comply with Google’s Therapeutic Goods Advertising (TGA) policies and, where applicable, AHPRA advertising guidelines.
• Monitor and adapt campaigns in response to regulatory or platform policy changes.
• Deliver clear, actionable performance reporting to stakeholders and clients.
• Collaborate with creative, content, and web teams to optimise full-funnel conversion performance.
• Stay updated on Google Ads platform changes, beta features, and emerging best practices.

Paid Media Specialist

Executive Assistant

• Manage Richard's inbox — triage, filing, prioritisation, and draft replies
• Create structure in Richard's calendar: time blocking, meeting coordination, scheduling discipline
• Help plan Richard's day and week so priorities are proactively managed, not reactively handled
• Ensure important tasks, commitments, and follow-ups are captured and progressed
• Assist with travel, bookings, and general executive administration as required
• Own open items Richard initiates and drive them through to completion
• Pick up tasks after meetings or conversations and convert them into actions
• Chase internal inputs required to progress or complete work
• Prepare documents, letters, and reports using business data and internal systems
• Reduce multi-step, fragmented workflows by helping drive one-touch completion where possible
• Coordinate recurring one-on-ones and leadership meetings
• Prepare agendas, templates, and discussion prompts in advance
• Capture meeting outputs, minutes, and action items
• Track ownership and progress of agreed actions
• Help establish a more disciplined meeting rhythm across the leadership team
• Produce standardised letters and business documentation
• Pull reports from internal systems and prepare them in a usable format
• Support ad hoc business administration: team coordination, internal documents, project assistance
• Assist with client reporting and formatting of recurring outputs
• Help improve consistency and structure in internal processes
• Update website content in Squarespace
• Assist with LinkedIn post drafting and scheduling
• Help prepare proposals, property management agreements, and presentation materials
• Use AI tools to improve speed and quality of output where appropriate

• is hiring an SDR / Appointment Setter on behalf of a growing corporate FX business targeting UK-based companies.
• This is a cold-calling-heavy role focused on generating qualified meetings with UK finance directors, CFOs, and treasury teams for the FX sales desk.
• You'll be working UK hours from South Africa, identifying and engaging prospects who are currently overpaying on foreign exchange, and booking them in for consultations with the dealing team.
• This isn't warm inbound — you'll be hitting the phones daily, opening doors into new accounts, and building pipeline from scratch.
• Day-to-day you'll be researching target companies with FX exposure, making 80–120+ outbound calls per day, qualifying prospects against defined criteria, booking meetings directly into the sales team's calendar, and maintaining accurate CRM records.
• You'll need to confidently articulate the value proposition around FX cost savings, rate transparency, and service quality versus incumbent banks.

SDR, Appointment Setter

Content Manager

• Bring all creative capability fully in-house
• This role replaces external agency design work and owns the execution of campaigns, content, and day-to-day marketing assets
• Take a high-level idea and turn it into the finished — ready to proof and deploy — without long, detailed briefs
• End-to-end creative ownership across print, digital, and social media
• Faster campaign turnaround with minimal briefing overhead
• Consistent, commercial, on-brand creative that supports sales and marketing outcomes
• Take top-line direction (e.g. “a multi-page product mailer with xyz feature”) and run with it
• Design complete campaigns including:
• Multi-page mailers and catalogues
• One-page flyers and sales sheets
• Email graphics
• Social media graphics and post content (all posts to be approved before publishing)
• Own all in-house graphic design (print and digital)
• Produce artwork that is production- and print-ready
• Handle all marketing collateral: business cards, booklets, proposals, flyers, and similar
• Create/edit basic marketing videos (product explainers, campaign videos)
• Handle simple edits and cut-downs to reduce load on the Video Specialist