Salesforce Analyst, Administrator

Pear Tree.

Senior Salesforce Consultant facilitating Salesforce services and assisting customer onboarding processes. Supporting business analysis, QA, and documentation in an AI-first environment.

Posted 7/22/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong Salesforce expertise and business analysis capabilities, with a focus on customer onboarding, CRM processes, and effective documentation of requirements. Proficient in manual QA testing and maintaining data quality in an AI-first environment.

Highest-signal resume keywords

Salesforce BackgroundBusiness Analysis CapabilityCustomer OnboardingManual QA TestingSalesforce Sales Cloud Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process MappingUser Story CreationAcceptance Criteria DevelopmentData Migration ValidationProcess Documentation

Soft Skills

Strong CommunicationCustomer EngagementDiscovery Session Facilitation

Tools & Technologies

SalesforceCRMBI Tools

Industry Keywords

Sales ProcessesService ProcessesCustomer Onboarding ProcessesData Quality Awareness

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support Salesforce consulting and managed services work.
Work with customers to understand business processes, pain points, requirements, and desired outcomes.
Translate business requirements into clear user stories, acceptance criteria, process maps, and solution notes.
Support customer onboarding to CRM and BI.
Assist with data migration validation, configuration checks, user training, and support documentation.
Help team with customer onboarding activities.
Perform manual QA testing where required, especially during the transition period while automated QA capability is being strengthened.
Support UAT preparation and execution.
Document customer requirements clearly for developers and AI agents.
Assist with release notes, customer-facing documentation, and training materials.
Maintain strong Salesforce and CRM process discipline.

Requirements

What you’ll need

Strong Salesforce background.
Strong business analysis capability.
Experience working directly with customers.
Ability to run discovery sessions and ask strong process questions.
Ability to document requirements clearly and commercially.
Strong understanding of sales, service, customer onboarding, and CRM processes.
Ability to perform structured manual QA testing.
Strong data quality awareness.
Strong written and verbal English communication.
Comfortable working in an AI-first delivery environment.
Salesforce Sales Cloud experience

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Pear Tree. Website LinkedIn All Job Openings 1 - 10 employees 🎯 Recruiter 👥 HR Tech 🤝 B2B Recruitment
HR Tech
B2B Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows. Salesforce Analyst, Administrator Job not on LinkedIn 🔥 29 minutes ago 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🌐🕵️ Salesforce Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support Salesforce consulting and managed services work.
Work with customers to understand business processes, pain points, requirements, and desired outcomes.
Translate business requirements into clear user stories, acceptance criteria, process maps, and solution notes.
Support customer onboarding to CRM and BI.
Assist with data migration validation, configuration checks, user training, and support documentation.
Help team with customer onboarding activities.
Perform manual QA testing where required, especially during the transition period while automated QA capability is being strengthened.
Support UAT preparation and execution.
Document customer requirements clearly for developers and AI agents.
Assist with release notes, customer-facing documentation, and training materials.
Maintain strong Salesforce and CRM process discipline. 🎯 Requirements
Strong Salesforce background.
Strong business analysis capability.
Experience working directly with customers.
Ability to run discovery sessions and ask strong process questions.
Ability to document requirements clearly and commercially.
Strong understanding of sales, service, customer onboarding, and CRM processes.
Ability to perform structured manual QA testing.
Strong data quality awareness.
Strong written and verbal English communication.
Comfortable working in an AI-first delivery environment.
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