PayJoy

Business Development Rep

• Own end-to-end deal execution for Tier-1 retail and telecom partnerships , from first meeting through signed agreement and launch acting as PayJoy’s senior face in the room.
• Lead, coach, and scale a junior BD team: set pipeline targets, run deal reviews, build playbooks, and develop the team into autonomous closers who can represent PayJoy at partner meetings independently.
• Operate as cross-functional PMO for active deals: coordinate with Product, Engineering, Credit Risk, Operations, Legal, and Marketing to unblock dependencies, align timelines, and ensure partner launches hit revenue milestones on schedule.
• Build and maintain financial models for each partnership: forecast originations, VGM contribution, unit economics, and ROI—presenting business cases to internal leadership and directly to partner C-suites.
• Drive pipeline discipline: own CRM hygiene, weekly pipeline reviews, stage-gate progression, and accurate forecasting tied to Mexico’s MAU and revenue targets.
• Negotiate commercial terms (revenue share, exclusivity, co-marketing commitments, SLAs) with retail and telecom partners, ensuring deals are structured for sustainable profitability and long-term strategic value.
• Serve as the escalation point for partner relationships post-launch: monitor account health, resolve operational friction, and identify upsell and expansion opportunities within existing accounts.
• Report directly to the Head of Revenue Growth Mexico, contributing to strategic planning, board-level materials, and quarterly business reviews with senior leadership.

Senior Manager, Business Development

Sales

• Collaborate with the sales team to attend the knowledge gaps of internal members, external clients and their staff.
• Collaborate with the growth team, in the design and field implementation of new products or features.
• Promote the performance and productivity of the sales team through the execution of training initiatives and high impact strategies.
• Deliver the sales enablement products and services to all the stakeholders.
• Collaborate in the creation of learning tools in different formats, according to the SE master plan.
• Understand the different processes across the organization and participate in the design and implementation of enhancement initiatives.
• Follow up to the B2B material delivery, according to the B2C communication strategy developed with the marketing team

Sales Enablement Lead – Credit Line

Software Engineer

• Drive end-to-end delivery of high-quality features that power loan origination, payments, servicing, and new credit products
• Establish strong product engineering practices that balance experimentation, speed, reliability, and regulatory compliance.
• Partner closely with Product, Risk, Marketing, and Operations to deliver measurable business outcomes.
• Own multi-quarter roadmaps that scale PayJoy’s consumer financial products across countries and device ecosystems.
• Build and develop high-performing Engineering Managers, Technical Leads, and senior engineers.
• Continuously evolve team structure as products, scale, and market complexity grow.

Senior Director – Engineering, Consumer & Lock

• Track and analyze sales data to provide actionable insights for leadership.
• Oversee promoter onboarding, updates, compliance, and engagement tracking.
• Maintain PayJoy Connect accuracy, training modules, and compliance standards.
• Design and update training materials aligned with policies and product changes.
• Evaluate training outcomes to identify gaps and recommend improvements.
• Manage clerk registration, training, and portal engagement for merchant partners.
• Streamline clerk onboarding workflows and ensure data integrity across regions.
• Thrive in a fast‑paced environment by adjusting quickly to evolving priorities and challenges.

Sales Enablement Representative

Attorney

• Negociação de acordos com consumidores, buscando soluções eficientes para a resolução de demandas jurídicas;
• Análise de processos judiciais e administrativos;
• Acompanhamento de prazos;
• Elaboração de minutas e relatórios;
• Atualização de sistemas jurídicos com informações relevantes para o andamento das ações;
• Atendimento jurídico de qualidade e alinhado às estratégias da empresa

Estagiário(a) Jurídico(a) – Litigation

Account Manager

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Key Account Lead

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Outside Sales

• The Territory Manager is the first level of commercial leadership responsible for leading the management and expansion of the business partner portfolio and, consequently, sales revenue.
• Simultaneously builds strong relationships with the field sales team and store decision-makers throughout their territory.
• Drives partner loyalty and satisfaction through innovative solutions.
• Implements effective commercial strategies and analyzes performance metrics to optimize operational efficiency and achieve established objectives.

External Sales Supervisor

• Develop and implement effective strategic plans, forecasts and goals to achieve targeted revenue growth and market penetration within the assigned region with a minimum risk, in coordination with Sales teams and other Internal teams.
• Establish and strengthen relationships with our commercial partners to ensure the growth of our distribution network.
• Lead, mentor, and develop a high-performing team of Regional Sales Executives, ensuring they are equipped with the necessary tools, training, and resources to succeed.
• Support the Sales team in all their business activities to optimize customer satisfaction so thereby enlarge the existing customer base, driving sales through our commercial partners.
• Monitor competitor activities by obtaining information and market trends opportunities, and challenges, leveraging insights to inform strategic decisions and action plans.
• Generate sales reports and monitor key indicators that show the progress of the initiatives and clarity on the actions that needs to be taken to meet the company's goals and objectives, such as campaigns, promotional materials, and generating business.

Regional Sales Manager – North Luzon

Manager

• Lead and Manage the performance and development of the local customer support team, ensuring alignment with commercial and customer experience objectives.
• Develop and execute global D2C support and sales strategies, or given the case, tailored solutions to the unique needs of the local market, ensuring consistency and high-quality service.
• Develop and continuously optimize conversation flows and chat scripts focused on motivating customers to complete financing in-store.
• Cross-Functional Collaboration with various departments, such as product and operations, to align customer support efforts with broader company goals.
• Establish global operating standards for chat-based customer support and conversion, and analyze key performance metrics, generate reports, and provide actionable insights to improve customer support operations.
• Collect and act on feedback from customers and team members to continuously refine support processes and enhance customer satisfaction.
• Handle escalated customer issues and emergencies effectively, ensuring swift and satisfactory resolution.
• Regularly communicate with stakeholders such as senior management and key stakeholders to provide updates on regional performance, challenges, and opportunities, ensuring alignment with the company’s overall objectives.
• Manage and develop regional team leads, fostering accountability, ownership, and continuous improvement.
• Ensure compliance with data protection, privacy, and internal operational policies.

Clerk Support Manager – D2C Global

Account Executive

• Ensure the monthly sales and store activation targets in the area under your responsibility are met by increasing merchant productivity, and overall company market share.
• Ensure that merchants who sold in the prior month are also selling in the current month.
• Develop the relationship with merchants to keep the account of existing members healthy/stable, responding to requests and solving problems in the conversion to final customer with the PayJoy platform.
• Visit stores to train sales teams, promote marketing materials, and activate incentive campaigns.
• Generate strategies to increase sales in the assigned area, including market and competition analysis to identify trends and sales opportunities.
• Identify and contact new business partners, ensuring they meet the requirements and activating them once authorized.
• Keep the customer database updated and record all interactions and sales made. Prepare sales reports and performance analysis for management.

Sales Representative

Growth Marketing

• Serve as the key liaison between the global Credit Line and Credit Card product teams and the Colombia GTM team, ensuring local execution aligns with global objectives.
• Design and execute GTM strategies to increase credit card activation and usage, particularly by cross-selling to customers acquiring phone finance products.
• Drive mutual reinforcement between the Phone Finance and Credit Card businesses, identifying opportunities for bundling, upselling, and joint campaigns.
• Maximize the use of our national distribution network to increase credit card issuance and activation.
• Manage relationships with existing commercial partners and acquirers related to the credit card business, ensuring alignment and performance.
• Track and drive key performance indicators (KPIs) for the credit card product, ensuring achievement of growth, activation, and usage targets in coordination with product and GTM teams.
• Develop and manage new and existing alliances to enhance the value proposition of the credit card through exclusive benefits and offers for cardholders.
• Lead initiatives to enable and scale the physical distribution of the credit card through our network of allies and retail partners.
• Collaborate closely with marketing, operations, risk, compliance, and customer service teams to ensure a smooth end-to-end experience for credit card customers.

Growth Manager

People Operations

• Own and optimize PayJoy’s recruiting workflows, and tool stack
• Design, document, and continuously improve standardized recruiting processes from intake to offer
• Build and maintain recruiting dashboards and reporting (funnel metrics, time-to-fill, source performance, capacity planning, forecast accuracy)
• Partner with Recruiters, Hiring Managers, HRBPs, and Finance on headcount planning and hiring forecasts
• Identify operational gaps in the recruiting process and independently implement scalable solutions
• Create playbooks, training materials, and documentation to enable recruiters and hiring teams to operate effectively
• Improve candidate experience through better coordination, communication, and process design
• Ensure recruiting operations are compliant with local regulations and internal policies
• Support system automations and integrations that increase recruiter efficiency and data accuracy

People Operations Specialist

Risk

• Use SQL and R or Python to extract and manipulate data underpins your recommendations (we are very data-driven).
• Make actionable recommendations about how to improve outcomes based on your analysis.
• Work closely with the Data Science team to implement ML and AI models that optimize portfolio outcomes.
• Create dashboards that measure performance of credit portfolios, new product pilots and A/B tests.
• Write succinct and thoughtful documentation that explains your analysis and recommendations.

Risk Analyst

Analyst

• Support all FX derivatives back-office activities through documentation organization, settlement support, and maturity tracking.
• Maintain and organize derivative documentation: bank confirmations, hedge memos, hedge designations, hedge effectiveness; ensuring completeness and traceability.
• Update and reconcile Treasury Systems & Trackers as FX derivatives data in Kyriba and internal trackers to ensure consistency and accuracy.
• Support SOX-related treasury controls, including segregation of duties, approval workflows, evidence retention, and periodic control reviews.
• Support the standardization and continuous improvement of treasury processes, internal policies, controls, and SOPs.
• Support banking controls such as bank user access reviews, token management, beneficiary validations, and bank account documentation to mitigate fraud and operational risk.

Senior Manager, Business Development

Sales Enablement Lead – Credit Line

Senior Director – Engineering, Consumer & Lock

Sales Enablement Representative

Estagiário(a) Jurídico(a) – Litigation

Key Account Lead

Key Account Lead

External Sales Supervisor

Regional Sales Manager – North Luzon

Clerk Support Manager – D2C Global

Sales Representative

Growth Manager

People Operations Specialist

Risk Analyst

Treasury Analyst – Back Office