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Fraud Operations Specialist
PayJoyFraud Operations Specialist at PayJoy ensuring product security by detecting, investigating, and preventing fraudulent activities. Collaborating with teams and implementing fraud prevention strategies in a hybrid work environment.
About the role
Key responsibilities & impact- Monitor and analyze transactions for potential fraudulent activity.
- Investigate and resolve reported fraud cases, ensuring timely and accurate documentation.
- Develop and implement fraud prevention strategies and procedures.
- Collaborate with the customer service and operations teams to address and mitigate fraud risks.
- Conduct regular fraud risk assessments and provide recommendations for improvement.
- Prepare and present detailed reports on fraud trends and prevention measures.
- Stay updated on the latest fraud techniques and industry best practices.
- Assist in training and educating team members on fraud prevention and detection.
Requirements
What you’ll need- Bachelor's degree in Finance, Business Administration, or a related field. Professional certification in fraud examination is a plus.
- Minimum of 2 years of experience in fraud prevention, preferably within the financial services industry.
- Knowledge of regulatory requirements and compliance standards in the country.
- Strong analytical and problem-solving skills.
- Proficiency in using fraud detection software and tools.
- Excellent communication and interpersonal skills.
Benefits
Comp & perks- 100% Company-funded Health for employees and immediate family members
- Life Insurance
- Indefinite-term contract
- 20 days of vacations, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone finance, headphone benefit, home office equipment allowance and wellness perks
- Catered lunches
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud preventionfraud detectiontransaction analysisfraud risk assessmentdocumentationreport preparationregulatory complianceproblem-solvinganalytical skills
Soft Skills
communicationinterpersonal skillscollaboration
Certifications
professional certification in fraud examination