Paul Davis Canada

Estimator

• Produce Xactimate/Symbility estimates quickly and accurately using 360 degree photography
• Handle high volume and work well with a team to meet or exceed SLA's
• Consistently represent the Paul Davis Restoration principles of honesty and integrity
• Practice immediacy when responding to customers and clients

Xactimate Estimator

Account Executive

• Develop and maintain strong relationships with property managers, facility managers, asset managers, consultants, commercial property owners, insurers, and strategic partners.
• Identify and cultivate new business opportunities throughout Ottawa and Eastern Ontario.
• Build and maintain a network of referral sources.
• Develop strategic account plans for key clients and target accounts.
• Generate new opportunities for emergency response, mitigation, reconstruction, and large-loss services.
• Promote Paul Davis capabilities across commercial, institutional, industrial, and residential sectors.
• Identify emerging opportunities within target markets.
• Maintain a healthy and active sales pipeline.
• Conduct client meetings, presentations, facility tours, and site visits.
• Attend networking events, industry conferences, trade shows, association meetings, and community events.
• Participate in evening and occasional weekend industry functions as required.
• Represent Paul Davis professionally in all interactions.
• Track all activities, meetings, opportunities, and touchpoints within the company CRM platform (Luxor).
• Maintain accurate pipeline forecasting and account information.
• Provide regular reporting on sales activities and opportunities.
• Support strategic planning initiatives through market intelligence and relationship insights.
• Work closely with Operations, Project Management, Estimating, and Leadership teams.
• Support customer onboarding and project transitions.
• Ensure clients receive exceptional service throughout the project lifecycle.
• Act as a bridge between customers and operations teams.

Commercial Account Executive

• Serve your community when it needs it the most
• Communicate with clients and adjusters the scope and expectations for rebuild
• Celebrate completion of projects with homeowners
• Learn about scoping and signing construction projects
• Build and document relationships with insurance professionals
• Ensure project completes within profit range and service level agreements are hit
• Participate in local community events
• Establish relationships with business owners, insurance professionals

Xactimate / Symbility Estimator

Project Manager

• Manage reconstruction projects from start to finish, ensuring quality, timeline, and budget goals are met.
• Serve as the main point of contact for homeowners, insurance adjusters, and subcontractors, providing clear and empathetic communication throughout the project.
• Coordinate schedules, resources, and subcontractors to ensure smooth project execution.
• Maintain detailed project documentation, including estimates, change orders, and progress updates.
• Support and mentor team members, fostering a positive and collaborative work environment.
• Ensure compliance with all safety regulations, company policies, and quality standards.

Restoration Project Manager

Controller

• Oversee all accounting operations, including accounts payable, accounts receivable, payroll, general ledger, and financial reporting
• Prepare accurate and timely monthly financial statements and reports
• Manage month-end and year-end close processes
• Perform balance sheet reconciliations and maintain clean, accurate financial records
• Oversee job cost accounting and Work-in-Progress (WIP) reporting
• Monitor project/job costing to ensure profitability and accurate financial tracking
• Support leadership with budgeting, forecasting, and financial analysis
• Manage cash flow forecasting and daily banking activities
• Ensure timely filing of taxes, licenses, and compliance reporting
• Maintain vendor compliance documentation and internal controls
• Lead and support accounting team members while promoting accountability and continuous improvement

• Lead the Contents Division from end to end
• Conduct initial site inspections on all new contents losses
• Distinguish salvageable from non-salvageable items & document findings
• Build the full scope of services before mobilization
• Own contents estimate writing in Xactimate & Symbility
• Schedule & dispatch contents crews across all active jobs
• Recruit, schedule, train, & supervise labor
• Serve as the primary point of contact for homeowners, property managers, adjusters, & carriers throughout each job
• Maintain accurate inventory tracking, labeling, & condition reporting

Contents Project Manager

• Celebrate completion of projects with a team of skilled tradespeople
• Improve your community by serving others
• Continuously learn about improving results
• Manage renovation and control budget effectively
• Spend time in the field to ensure project completion properly
• Build foundational relationships based on trust and actively listen
• Seek partnerships to improve performance with vendors and tradesmen

Business Development Rep

• Develop and grow commercial accounts within your territory
• Prospect and generate new business through networking, referrals, cold outreach, and relationship development
• Build relationships with property managers, facility managers, insurance agents/adjusters, commercial real estate professionals, and other key referral partners
• Maintain consistent in-person meetings, site visits, and networking activity
• Identify opportunities for emergency restoration and reconstruction services
• Develop and maintain a healthy pipeline of qualified opportunities
• Follow up consistently and move opportunities through the sales process
• Represent Paul Davis professionally in the community and at industry events
• Collaborate with operations teams to ensure excellent customer experience
• Maintain CRM activity, pipeline updates, and reporting
• Meet or exceed monthly and quarterly sales goals

Commercial Business Development Specialist

• Create project plans for reconstruction projects with financials for costs and profit margins
• Recruit sub-contractors and ensure they have all required paperwork and insurance in compliance with laws
• Work with sub-contractors on reconstruction projects
• Celebrate completion of projects with a team of skilled tradespeople, homeowners, and your Paul Davis team members
• Manage the renovation, control and communicate the budget effectively

QA Engineer

• Review insurance claim files in systems such as Xactanalysis to ensure compliance with carrier SLAs and internal standards
• Monitor performance metrics and identify trends or recurring compliance issues
• Follow up with franchise locations on quality and compliance gaps, and escalate issues when necessary
• Manage the QA inbox and internal communications (Teams), ensuring timely and accurate responses
• Support the Quality Assurance team with administrative and coordination tasks
• Assist during catastrophe (CAT) events, helping manage increased claim volumes and operational demands
• Maintain a strong understanding of client SLA requirements and compliance programs
• Additional duties as assigned

Xactimate Estimator

Commercial Account Executive

Xactimate / Symbility Estimator

Restoration Project Manager

Controller

Contents Project Manager

Restoration Project Manager

Commercial Business Development Specialist

Restoration Project Manager

QA Claims Administrator