Paul Davis Canada

Project Manager

• Create project plans for reconstruction projects with financials for costs and profit margins
• Recruit sub-contractors and ensure they have all required paperwork and insurance in compliance with laws
• Work with sub-contractors on reconstruction projects
• Celebrate completion of projects with a team of skilled tradespeople, homeowners, and your Paul Davis team members
• Manage the renovation, control and communicate the budget effectively

Restoration Project Manager

QA Engineer

• Review insurance claim files in systems such as Xactanalysis to ensure compliance with carrier SLAs and internal standards
• Monitor performance metrics and identify trends or recurring compliance issues
• Follow up with franchise locations on quality and compliance gaps, and escalate issues when necessary
• Manage the QA inbox and internal communications (Teams), ensuring timely and accurate responses
• Support the Quality Assurance team with administrative and coordination tasks
• Assist during catastrophe (CAT) events, helping manage increased claim volumes and operational demands
• Maintain a strong understanding of client SLA requirements and compliance programs
• Additional duties as assigned

QA Claims Administrator

Business Analyst

• Lead development of advanced Power BI dashboards and enterprise reporting
• Define and standardize KPIs across the organization
• Drive insight generation tied to margin, cycle time, and operational performance
• Develop forecasting, segmentation, and predictive models
• Partner with leadership to influence strategic decisions
• Mentor analysts and promote best practices
• Contribute to Fabric / Lakehouse architecture and semantic models
• All other projects and duties as assigned

Controller

• Manage all accounting operations, including the production of timely financial statements, WIP reporting, and comprehensive balance sheet reconciliations.
• Apply strong knowledge of project/job cost accounting, percentage-of-completion methods, and WIP reporting to ensure project profitability is transparent and accurate.
• Analyze operational data to drive growth and profitability; review overhead expenses and job costs to implement corrective actions when necessary.
• Forecast and manage cash flow. Oversee daily banking transactions and maintain adequate company insurance and vendor compliance files.
• Ensure timely filing of all local, state, and federal tax returns, licenses, and prevailing wage reports.

Director

• Responsible for Commercial sales and revenue generation in California.
• Responsible for driving overall national account sales through signed Master Services Agreements (MSAs) for assigned segment, and or geographical territory.
• Build and secure new commercial accounts, referrals, and build relationships with key decision makers through leads, cold calling, and sales presentations, and expand our market share and revenue percentages.
• Responsible for developing business relationships and all commercial opportunities with multi-unit housing, healthcare, senior living, hospitality, retail, commercial brokers/carriers, and government.
• Develop expertise as a trusted industry expert.
• Attend conferences and events, representing Paul Davis Restoration.
• Negotiate and complete Sourcing Events (RFIs, RFPs), MSAs.
• Develop and deliver sales proposals/presentations professionally and effectively by: making regular sales calls to develop relationships and follow up on leads acting to close opportunities and finalize agreements meeting established sales quotas, revenue, and growth goals.
• Responsible for account management, which includes dispute resolution, problem avoidance, and compliance with service level agreements.
• Key point of contact and account management support for assigned accounts.
• Work with the Commercial Operations Development team to facilitate service opportunities.
• Understands the services and products offered by Paul Davis Restoration.
• Assists in marketing initiatives and communicates regularly with the VP/EVP of Business Development.
• Manage complex contract negotiation and work with legal counsel as required.

Director of Commercial

• Create comprehensive, defensible estimates for contents and environmental losses using Xactimate and Symbility
• Manage the supplement and revision process with insurance adjusters to secure final approvals and project funding
• Apply carrier-specific SLA requirements to each estimate, including documentation standards, contact timeframes, and formatting protocols
• Scope both residential and commercial losses across water, fire, smoke, mold, and environmental categories
• Manage the complete job file in DASH, ensuring all required documentation, authorizations, and customer signatures are obtained and uploaded in real time
• Maintain audit-ready job files at every stage — from initial intake through final invoice submission
• Ensure zero documentation gaps between approved scope and billable work completed
• Track and report on job status, open items, and billing milestones
• Oversee and maintain compliance for all TPA assignments, specifically Alacrity Solutions, Contractor Connection, and PDRI
• Monitor KPI performance metrics required by each TPA platform and escalate exceptions proactively
• Coordinate daily schedules for contents and environmental field crews, aligning staffing to active job demands
• Maintain an organized inventory system and contents map for the warehouse storage facility
• Act as primary liaison between insurance adjusters, TPAs, homeowners, and internal field teams throughout each project
• Monitor jobs from initial intake to final invoice, identifying and resolving bottlenecks to ensure a smooth customer experience
• Conduct on-site property inspections as needed to support scoping accuracy and documentation
• Maintain professional, service-oriented communication with distressed homeowners and insurance professionals at all stages

Estimator, Project Coordinator

• Celebrate completion of projects with a team of skilled tradespeople, homeowners, and your Paul Davis team members
• Improve your community by serving others
• Continuously learn about improving results and setting proper expectations of others
• Manage the renovation, as well as control and communicate the budget effectively
• Spend a good deal of time in the field to ensure projects are completed properly
• Build foundational relationships based on trust
• Actively listen and manage a team to complete projects successfully

Restoration Project Manager, Estimator

• Complete estimate and documentation reviews on direct program assignments
• Focus on estimate, documentation, and commentary reviews for specific job types
• Communicate directly with franchisees and insurance carriers
• Coach franchises on opportunities to improve their estimating and documentation performance
• Provide assistance to franchises on estimating requirements and claim expectations
• Support the department and network during a catastrophic event