Enterprise Account Executive
Algolia
Job Level
Junior
About the role
- Acquire new customers across Australia and New Zealand through prospecting, networking, and targeted outreach (~60%)
- Manage a portfolio of approximately 40 existing accounts, ensuring strong renewals and driving expansion opportunities through upsell and cross-sell (~40%)
- Own the full sales cycle: prospecting, discovery, solution positioning, negotiation, and closing
- Develop strong relationships with C-level stakeholders in biotech, academia/research institutions, fine chemicals, manufacturing and more
- Leverage customer case studies and success stories to accelerate adoption of Patsnap’s SaaS solutions
- Collaborate with colleagues across ASEAN to share insights, strategies, and best practices
- Improve the performance of clients' IP and R&D workflow in a client-centric manner
- Adopt a data-driven approach to sales funnel management and account management with accurate forecasting
- Demonstrate expertise in matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
- Conduct customer onboarding meetings and quarterly business reviews
- Analyze your territory and convert opportunities into growth; exceed sales targets and KPIs
- Manage and convert the pipeline with accurate reporting
- Keep up to date with all major product updates and articulate their value to clients
Requirements
- 1-3 years of sales and/or account management experience with customers in the Australia region
- Possess strong communication, presentation, and leadership skills
- Strong local network within universities, research institutions, biotech, or fine chemicals in ANZ (preferred)
- Educational background or professional experience in intellectual property/manufacturing/engineering (preferred)
- Account management experience in handling large volumes of accounts is a plus
- Proven track record of performance in past account management and expansion positions
- Experience in enterprise SaaS sales is a plus
- Self-motivated, curious, adaptable, proactive and a strong sense of ownership
- Team player with experience working with various internal and external stakeholders
