PatSnap

Sales Development Rep

• Using your incredible communication skills to build brand new relationships between Patsnap and potential clients
• Working closely with an Account Executive, who will mentor and help to develop your sales skills, while you support their activity by creating sales leads and booking their product demonstrations
• Owning your territory and choosing which companies to call and will have the autonomy to be creative with how you introduce Patsnap to prospects
• Learning the necessary tools to be able to succeed in the role; what we ask of you is a can-do attitude and an open mind to learning
• Researching using varied and creative techniques to identify business opportunities (sales leads)

Sales Development Representative

Affiliate Manager

• Lead end-to-end recruitment across GTM and G&A roles depending on business needs.
• Build and manage strong talent pipelines through proactive sourcing, competitive intelligence, and relationship building.
• Partner closely with hiring managers to run efficient, consistent, and high-quality hiring processes.
• Collaborate with leaders to understand business goals, headcount priorities, and capability gaps.
• Provide data-driven recommendations related to workforce planning, succession, and talent market realities.
• Influence hiring managers to adopt best practices in interviewing, candidate evaluation, and decision-making.
• Improve recruitment processes to support Patsnap’s global growth, ensuring fairness, consistency, and high quality of hire.
• Lead initiatives around competency design, interview training, and selection frameworks.
• Bring end-to-end awareness of the talent value chain, from attraction and employer brand to onboarding and long-term retention.
• Partner with Marketing and People teams to amplify Patsnap’s employer brand.
• Help create talent-focused content that showcase our innovation culture, global teams, and growth opportunities.
• Conduct internal and external talent mapping for key functional areas and strategic roles.
• Provide hiring teams with insights into market availability, competitive movements, salary trends, and talent risks.
• Maintain strong understanding of global talent pools relevant to Patsnap’s product and customer landscape.

Senior Talent Partner

Account Manager

• Manage relationships within a portfolio of large, strategic clients.
• Drive renewals and achieve quarterly expansion targets.
• Partner closely with Account Executives and Account Directors on expansion opportunities.
• Build trusted relationships with multiple stakeholders across customer organizations.
• Lead account reviews, track customer objectives, and ensure value realization across teams.
• Identify risk areas and develop retention strategies.
• Accurately forecast both renewals and expansion on a 90 day rolling basis.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Collaborate with cross-functional teams (Sales, Product, and etc) to deliver exceptional client experiences.

Account Manager – Life Sciences

Account Executive

• Analyze your territory and convert opportunities into growth
• Exceed sales targets and KPIs consistently
• Manage and convert the pipeline with accurate reporting
• Prospect through various channels and convert leads into opportunities
• Effectively handle sales processes via phone, Zoom, and in-person interactions.
• Develop a strong understanding of Patsnap’s offerings and the evolving IP service/software industry

Account Executive – High Tech, Energy

Analyst

• Lead and manage patent and landscape analysis projects to identify R&D trends, technology evolution, alternatives, and competitive activity in key technology domains.
• Deliver and oversee search projects such as state-of-the-art, freedom-to-operate, patentability, invalidity, and market/competitive research.
• Own the end-to-end delivery of professional services projects for clients, ensuring timelines, quality, and clear communication.
• Partner with the Senior Manager, Professional Services to drive process improvements, track key metrics, and resolve delivery bottlenecks.
• Ensure technical excellence in search strategies, oversee search vendor performance, and review research/search reports before client delivery.

Senior IP Analyst

Account Executive – Engineering, Automotive, Food Production, Finance

Account Executive – Life Sciences

Security Engineer

• Lead discovery calls to capture problems, users, data sources, and success criteria.
• Build demos and proof-of-concepts (e.g., RAG, small agents, lightweight automations) and tailor them to the customer's workflow.
• Lead crisp demos and executive-friendly walkthroughs; craft short narratives, handle Q&A, and land clear value.
• Maintain client security & trust. Map data flows, access patterns, and retention; support customer security questionnaires and evidence gathering.
• Partner with sales by working with Account Executives on win plans, next steps, and follow-ups; keep notes and dates tight.
• Produce one-pagers, FAQs, and simple diagrams others can reuse.
• Translate customer needs into tickets and coordinate with product/engineering.

Solution & Security Consultant

Backend Engineer

• Architect, design, and implement robust backend solutions in Java to support new features and products.
• Own end-to-end projects from requirements gathering to production deployment with minimal supervision.
• Optimize performance and scalability: conduct code reviews, optimize databases, and fine-tune microservices for high traffic.
• Establish and enforce coding standards, testing strategies, and documentation for the team to ensure code quality.
• Share knowledge on Java best practices and foster continuous improvement within the team.
• Coordinate cross-functionally with product managers, frontend engineers, and DevOps to deliver releases on schedule.
• Troubleshoot and debug production issues, implement long-term fixes, and proactively prevent downtime or regressions.

Backend Engineer, Java

Content Marketing Manager

• Serve as a core pillar for content creation across the global market (including US, EU, and APAC), ensuring alignment with product launches, ABM campaigns, and demand generation goals
• Independently produce customer stories, case studies, blogs, newsletters, infographics, landing pages, and research reports that showcase real business outcomes
• Translate technical AI capabilities into clear, customer-centric narratives for diverse audiences, from technical experts to business leaders
• Partner with demand gen to fuel campaigns across web, LinkedIn, email, and paid channels
• Collaborate with Product Managers and Product Marketing Managers to produce GTM content
• Bring fresh, research-led insights to strengthen content marketing in R&D and Life Sciences
• Shape global go-to-market content that bridges technical innovation with business impact
• Work in-office at the Singapore office

Global Content Marketing Manager

• Evaluate and onboard new chemistry data sources for R&D and market-facing products.
• Analyse data-source content in depth; assess new data providers; define parsing and validation rules; draft clear data requirement specifications.
• Partner with Data Engineering and Data Quality teams to ingest, process and verify data outputs.
• Build and maintain a data quality assessment framework; use customer feedback, data analysis and rule design to drive continuous improvements.
• Coordinate cross-functional stakeholders to deliver data projects, track progress and remove blockers.
• Work closely with engineering and quality teams to raise the bar on data accuracy and usability.

Content Analyst – Chemistry Function

Engineer

• Play a key role in internal and external projects for PatSnap
• Communicate with internal and external stakeholders (minimum 50% of time)
• Assist project teams and managers with coordination and follow-ups
• Work with the development team on ad-hoc data analysis and troubleshooting tasks (up to 50% of time)
• Support project execution, tracking deliverables, and ensuring timely completion

Data Project Engineer

Administration

• Adopt and roll out AI tools to maximise effectiveness in account & lead management and distribution.
• Use existing tools and build new AI processes to enable the best output as a Sales Administrator.
• Provide data extraction and research support in building a pipeline of leads for the Sales Development team.
• Collect data on potential client business information, job titles, and contact information to empower cold calling.
• Qualify accounts across the business to ensure targeting the right people at the right time.
• Work with sales leadership to pilot and roll out new programs for lead and account distribution and ensure success at scale.
• Track and maintain a lead generation database of potential clients and accounts.
• Extract data from Patsnap’s platform into the right format for tasks (Excel, AI tools and in-house systems).
• Research contact information and titles for Patsnap customer personas.
• Provide accurate and timely information to management and support ad-hoc data projects to inform sales leadership decision-making.

Sales Administrator

Revenue Operations

• Support the smooth running of commercial operations by setting up customer accounts
• Review order forms in Salesforce and set-up clients for the approved products in the Patsnap provisioning system (Backoffice)
• System management and data verification by checking, amending, updating information across the tech stack
• Investigate and draft new processes or process updates
• Resolve ‘Cases' (queries/tasks raised within Patsnap or by clients)
• Share ideas and collaborate with team and wider organisation to add value and improve Revenue Operations
• Support projects and data analysis as requested by your manager

Revenue Operations Analyst

• Acquire new customers across Australia and New Zealand through prospecting, networking, and targeted outreach (~60%)
• Manage a portfolio of approximately 40 existing accounts, ensuring strong renewals and driving expansion opportunities through upsell and cross-sell (~40%)
• Own the full sales cycle: prospecting, discovery, solution positioning, negotiation, and closing
• Develop strong relationships with C-level stakeholders in biotech, academia/research institutions, fine chemicals, manufacturing and more
• Leverage customer case studies and success stories to accelerate adoption of Patsnap’s SaaS solutions
• Collaborate with colleagues across ASEAN to share insights, strategies, and best practices
• Improve the performance of clients' IP and R&D workflow in a client-centric manner
• Adopt a data-driven approach to sales funnel management and account management with accurate forecasting
• Demonstrate expertise in matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
• Conduct customer onboarding meetings and quarterly business reviews
• Analyze your territory and convert opportunities into growth; exceed sales targets and KPIs
• Manage and convert the pipeline with accurate reporting
• Keep up to date with all major product updates and articulate their value to clients