PatSnap

Account Executive

• Acquire new customers across Australia and New Zealand through prospecting, networking, and targeted outreach (~60%)
• Manage a portfolio of approximately 40 existing accounts, ensuring strong renewals and driving expansion opportunities through upsell and cross-sell (~40%)
• Own the full sales cycle: prospecting, discovery, solution positioning, negotiation, and closing
• Develop strong relationships with C-level stakeholders in biotech, academia/research institutions, fine chemicals, manufacturing and more
• Leverage customer case studies and success stories to accelerate adoption of Patsnap’s SaaS solutions
• Collaborate with colleagues across ASEAN to share insights, strategies, and best practices
• Improve the performance of clients' IP and R&D workflow in a client-centric manner
• Adopt a data-driven approach to sales funnel management and account management with accurate forecasting
• Demonstrate expertise in matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
• Conduct customer onboarding meetings and quarterly business reviews
• Analyze your territory and convert opportunities into growth; exceed sales targets and KPIs
• Manage and convert the pipeline with accurate reporting
• Keep up to date with all major product updates and articulate their value to clients