PandaDoc

Application Engineer

• Monitor and test information systems to identify vulnerabilities
• Execute or manage the remediation of identified vulnerabilities
• Respond to security incidents and perform root cause analysis
• Assess and understand PandaDoc’s current security framework and future architecture, providing recommendations for risk reduction
• Design, implement, maintain, and evangelize automated security solutions
• Work closely with engineering teams to implement new security controls
• Analyze and monitor relevant security threats and prevention measures based on industry trends and standards
• Perform cloud services hardening, including reviewing roles and permissions for services and APIs
• Help address emergent threats in AI security as PandaDoc deploys AI in its product and for internal use

Application Security Engineer

Marketing Operations

• Own the end-to-end lifecycle (Lead → MQL → PQL → SQL → Pipeline) across both PLG and sales-assisted motions, with particular focus on the boundary between them: when does a self-serve user become a sales opportunity, and how do we route them without destroying unit economics or rep efficiency?
• Define and enforce stage definitions, SLAs, and handoff processes. Improve MQL → SQL and PQL → Opportunity conversion rates with a clear-eyed view of which conversions actually create value vs. shift buyers between channels.
• Incorporate product usage signals, free-to-paid behavior, and account-level firmographic data into lifecycle and routing frameworks.
• Identify and resolve funnel breakdowns through data, root-cause analysis, and well-designed experimentation.
• Partner with Data Science to design the methodology for marketing and funnel experiments: clean control groups, incrementality measurement, and experiment designs that produce learnable results.
• Partner with Data and Marketing to ensure that pricing, packaging, and campaign experiments can actually answer the questions they're designed to answer, before they launch.
• Build the instrumentation to measure whether changes in funnel performance reflect real behavior change vs. channel shifting or selection effects.
• Own and optimize our marketing tech stack: HubSpot, Salesforce, ZoomInfo, Clearbit, and attribution tooling.
• Build and maintain workflows, automations, and integrations with strong data quality and governance practices.
• Ship AI-assisted workflows in production: LLM-based enrichment, predictive scoring, intelligent routing. This isn't aspirational; we expect you building and deploying these in your first quarter.
• Partner closely with GTM Engineering and Data Engineering on warehouse-native integrations and activation layers.
• Build multi-dimensional lead and PQL scoring models using firmographic, behavioral, and product usage signals, with the explicit goal of separating self-serve converters from sales-ready accounts so we allocate rep capacity where it actually creates incremental revenue.
• Design segmentation frameworks for targeted campaigns, lifecycle programs, and territory-aligned routing.
• Maintain and evolve routing logic aligned to our GTM structure (territory, segment, product line) as the org scales.
• Build and maintain dashboards covering funnel conversion, speed-to-lead, campaign performance, and multi-touch attribution.
• Surface actionable insights and optimization opportunities to Marketing, Sales, and leadership, not just "what happened" but "what should we do differently."
• Create the reporting infrastructure that lets the team evaluate GTM experiments and pricing decisions with confidence.
• Improve lead follow-up, acceptance rates, and SLA adherence. Ensure marketing programs are calibrated to sales capacity and coverage, not just lead volume targets.
• This is a primary relationship, not a side quest. You'll co-own funnel instrumentation, attribution methodology, and the product usage data pipelines that feed scoring and lifecycle models with our VP of Data and her team.
• Participate in pricing, packaging, and GTM architecture discussions. The best MarOps work happens when the person building the funnel infrastructure has context on the strategic decisions that reshape it.

Senior Marketing Operations Manager

Frontend Engineer

• Deliver high-quality features from design to rollout, meeting functional and non-functional requirements
• Write clean, testable, maintainable code and ensure proper automated testing, monitoring, and documentation.
• Collaborate closely with product managers, designers, and engineers to translate product requirements into actionable technical solutions.
• Balance technical excellence with delivery efficiency, ensuring features are delivered reliably and maintainably.

Mid Front-end Engineer

Middle Front-end Engineer

Backend Engineer

• Contribute to the vision and the architecture of the key component of the application - Document domain
• Face and overcome multiple scale-related technical challenges
• Finding and addressing systematic issues to maintain low time-to-change for other developers with a high change-confidence level

Middle Python Engineer, Document App

Senior Python Engineer, Document App

Performance Marketing

• Own paid social strategy, execution, and performance across LinkedIn, Meta, and emerging platforms.
• Manage and allocate budget to optimize performance and meet business goals.
• Serve as the primary internal owner of the paid social agency relationship.
• Drive innovation in our paid social strategy, experiment with new creative approaches, and stay at the forefront of social trends demonstrated through creation and ownership of an experimentation roadmap.
• Coordinate with cross-functional teams, including designers, copywriters, and product marketing to ensure cohesive campaign execution.
• Identify gaps in creative, messaging, or landing pages and proactively propose new testing ideas.
• Improve reporting frameworks and work with Data/RevOps to strengthen visibility into pipeline impact.
• Report/prove efficacy of tactics spanning the funnel, including those not directly tied to short-term revenue.

Senior Paid Social Manager

Product Designer

• Develop Information Architecture: Design and evolve the overall information architecture of the application, ensuring clarity, logical structure, and seamless navigation across the entire product ecosystem.
• Build Cross-Platform Foundations: Work across both web and mobile platforms to create consistent, scalable experience patterns that adapt to the specifics of each platform while maintaining a unified product vision.
• Establish Core Experience Patterns: Define reusable UX patterns and structural frameworks that serve as the foundation for other teams, enabling them to build features on top of a coherent and well-designed base.
• Collaborate with the Design System Team: Partner closely with the design system to ensure scalability, consistency, and technical feasibility, so that solutions are reusable and easy for other designers and engineers to adopt.
• Enable Scalable Product Evolution: Create a flexible experience framework that allows other teams to layer their solutions efficiently, supporting long-term product growth without fragmenting the user experience.
• Independently manage full design cycles, from research through to implementation. Demonstrate a solid understanding of user needs, business goals, and technical constraints.
• Craft user journeys aligned with product behavior, user needs, and workflows. Proficient in prototyping, uses design system components and meaningful data to validate both physical and digital interactions.
• Plan and conduct qualitative and quantitative research to gather insights and refine design hypotheses. Iterate designs based on user feedback and research findings to continuously improve the product experience and validate design solutions.
• Collaborate with the design system team and developers to implement improvements. Identify potential issues in components and the contribution process.
• Proactively communicate changes, project progress, updates, project notes, strategic thoughts, etc. to managers, key stakeholders, and peers. Ensuring visual and functional consistency across all products.
• Promote design principles and user-centered design philosophy across the organization.
• Champion usability and accessibility principles to create intuitive and accessible user experiences. Refine user journeys and interactions to simplify complex workflows and enhance user satisfaction.

Senior Product Designer, Core UX – Mobile

Sales Operations Manager

• Analyze, create, and implement new business processes for operational excellence in the Account Management & Customer Experience organizations
• Expand & iterate upon our scalable, repeatable processes and contribute to business strategy
• Lead & contribute to cross-functional strategic projects that directly impact Net Dollar Retention
• Be the functional owner of our CX & AM tech stack (including Support CRM, Chatbot, CSP, Salesforce, WFM tooling, etc.), influencing roadmap decisions and driving ongoing improvement in end-user workflows
• Set & report on measurable expansion, retention, CSAT, & product adoption goals in partnership with Customer Experience & Revenue leadership, and develop methodologies to test, iterate, and operationalize solutions to meet these goals
• Utilize levers across people, processes, and our technology stack to drive measurable impact in alignment with growth initiatives
• Drive cross-functional alignment between Customer Experience, Account Management, Sales, Marketing, Product, and Finance
• Build a collaborative, trusting environment where open communication helps to uncover issues for faster agreement and resolution.

Senior Post-Sales Operations Manager

Data Scientist

• Serve as a senior analytical leader, embedding yourself deeply in product and business data to uncover insights and drive actionable recommendations.
• Champion and drive the organizational shift toward a data-driven culture.
• Own the advancement of experimentation capabilities, train analysts and data scientists on causal methodologies.
• Provide leadership with a clear, reliable understanding of true impact and causality.
• Define, champion, and execute a strategic roadmap for measuring impact across PandaDoc.
• Design, implement, and analyze complex A/B tests and advanced experimentation methods.
• Apply causal inference techniques to scenarios where randomized controlled trials are infeasible.
• Conduct complex, proactive, and exploratory analysis to discover user behavior and key metric changes.
• Define, instrument, and govern a unified Key Performance Indicator framework.

Application Security Engineer

Senior Marketing Operations Manager

Mid Front-end Engineer

Middle Front-end Engineer

Middle Python Engineer, Document App

Senior Python Engineer, Document App

Senior Python Engineer, Document App

Senior Python Engineer, Document App

Middle Python Engineer, Document App

Middle Python Engineer, Document App

Senior Python Engineer, Document App

Senior Paid Social Manager

Senior Product Designer, Core UX – Mobile

Senior Post-Sales Operations Manager

Staff Product Data Scientist