Account Management Manager

PandaDoc

Manager overseeing Account Management growth and career development within SMB and Commercial segments at PandaDoc. Fostering sales excellence while collaborating with key functions to drive customer growth.

Posted 6/30/2026full-timeRemote • 🇪🇺 Anywhere in EuropeJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and developing sales teams within the B2B SaaS environment, with a strong focus on forecasting, performance management, and cross-departmental collaboration. Emphasizes value-based selling and effective communication to drive customer adoption and retention.

Highest-signal resume keywords

B2B SaaS Sales ExperienceTeam Development and CoachingForecasting and Pipeline ManagementCross-Functional CollaborationValue-Based Selling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingPerformance ManagementCo-SellingValue-Based SellingPipeline Management

Soft Skills

Emotional IntelligenceEffective CommunicationCreative Problem SolvingTeam LeadershipNegotiation

Industry Keywords

Account ManagementSales ExcellenceCustomer SuccessSMB and Commercial SegmentsEMEA Region

About the role

Key responsibilities & impact

Directly report to the Senior Director, Account Management
Manage the growth, training, career development and performance of up to eight Account Managers, within our SMB and Commercial segments (primarily based in the EMEA region)
Report and own the weekly, monthly and quarterly forecast of your direct reports
Foster an environment of sales excellence by having fun, learning and enabling your team to achieve their goals
Lead from the front with honesty, integrity, grit and passion
Develop reps by identifying strengths and weaknesses and build sustainable teams
Work cross-departmentally to solve problems, both inside and outside of your lane
Take ownership of and identify core problems and hard challenges
Take ownership for mistakes and drive home solutions
Partner with Customer Success, as well as other key functions to drive adoption, retention and growth within our customer base

Requirements

What you’ll need

1-5 years management experience
Previous closing experience, preferably direct sales experience in B2B saas
Proven track record of consistent performance in a rapidly expanding and changing environment
Experience in co-selling on inside sales cycles
Can develop reps, identify strengths and weaknesses through through expert coaching
Builds sustainable teams, enjoys team development
Experience in value based selling
Demonstrates strong ability to effectively communicate and enable evolving sales methodologies
Collaborates well cross-functionally to solve problems
Experience working outside of their lane, ability to influence, can identify core problems and harder challenges, takes ownership for mistakes.
Proficient in forecasting a pipeline for all engagement and activity throughout your book of business
Emotionally intelligent, empathetic creative problem solver who is willing to listen carefully and think independently.
Continuous educator and lifelong learner.
Balanced listener with strong communication and the aptitude to clearly articulate differing points of view. Strong negotiator.
Motivated self-starter who proactively takes on big ideas and projects with a strong sense of urgency.

Benefits

Comp & perks

An honest, open culture that emphasizes feedback and promotes professional and personal development
6 self care days/year
A competitive salary
And much more!