Paired

Project Manager

• Review new client requirements from the sales team, analyze hiring needs, and create comprehensive kickoff emails to set clear expectations
• Brief and guide recruiters on client requirements, set delivery timelines, and follow up on candidate submissions
• Review and vet candidates before client presentation to ensure they meet specifications and quality standards
• Handle escalations, resolve issues, and address client concerns promptly and professionally
• Track project progress, manage timelines, and ensure deliverables are met according to client expectations

Recruitment Project Manager

Ecommerce

• Own the full product launch process from sourcing to live product pages
• Create, edit, and manage high-converting Shopify product pages
• Coordinate and manage a team working on product page creation
• Ensure deadlines are met and launches are executed smoothly
• Communicate with suppliers regarding colors, sizes, materials, quality checks, and sourcing details
• Work from provided product research links to understand products, coordinate sourcing, and validate quality
• Select and organize images and videos for product pages and ads
• Perform basic design edits using Canva (or similar tools)
• Perform simple video edits using CapCut (or similar tools) when needed
• Prepare a test batch of ads for product launches (no filming required)
• Act as the final owner of product page readiness before launch

Product Launch Manager, Shopify Expert

Appointment Setter

• Conduct outbound calls to potential clients to set appointments for the sales team.
• Qualify leads from various sources, including digital marketing campaigns.
• Maintain accurate records of calls and appointments in the CRM system.
• Collaborate with the sales team to optimize lead follow-up and conversion strategies.
• Work towards weekly and monthly appointment-setting targets.

Sales Appointment Setter

Social Media Manager

• Ideate, create, edit, and publish short-form videos for TikTok, Instagram Reels, and YouTube Shorts
• Be **on camera** and record original footage for Taxframe’s social channels
• Maintain high creative standards while consistently shipping content
• Autonomously generate large volumes of content with minimal creative guidance
• Create content designed to drive strong attention and engagement metrics (likes, comments, shares)
• Understand and apply platform-specific trends, formats, and best practices
• Analyze content performance and iterate based on what resonates with audiences
• Support and help grow Taxframe’s creator network as the brand scales

Social Media Manager – Short-Form Video

Graphics Designer

• Design and maintain brand identities, including logos, color systems, typography, and visual guidelines
• Create and update brand guides to ensure consistency across teams and platforms
• Support internal branding needs such as playbooks, SOPs, training materials, and presentations
• Ensure all design work reflects the tone, voice, and positioning of each brand
• Design YouTube thumbnails optimized for clarity, curiosity, and brand recognition
• Create supporting graphics for long-form and short-form video content
• Collaborate with the video team to ensure graphics align with content goals and audience expectations
• Iterate on designs based on performance feedback and content needs
• Create custom illustrations to support storytelling and education
• Design infographics that simplify complex ideas into clear, visual formats
• Ensure all visual explanations are easy to understand and aligned with brand standards
• Design internal and external slide decks for presentations, trainings, webinars, and events
• Ensure slides are visually consistent, easy to follow, and aligned with brand guidelines
• Partner with internal teams to translate information into compelling visual narratives
• Demonstrate proficiency across Adobe Creative Suite (Illustrator, Photoshop, InDesign; After Effects a plus)
• Maintain organized design files and version control
• Execute designs with a high level of attention to detail and polish
• Support merchandise design concepts when applicable
• Assist with packaging, apparel, or promotional asset design as needed
• Ensure extended brand assets align with existing brand systems and customer voice
• Collaborate with content, video, marketing, and operations teams
• Incorporate feedback efficiently while maintaining design integrity
• Support evolving brand needs across multiple brands and initiatives

Graphic Designer

Customer Support

• - **Customer Interaction:** Engage with customers through various channels (email, chat, and social media) to resolve inquiries related to our subscription-based products.
• - **Product Knowledge:** Develop an in-depth understanding of our subscription offerings to assist customers effectively.
• - **Issue Resolution:** Handle and resolve customer complaints with empathy and professionalism, ensuring customer satisfaction.
• - **Feedback Collection:** Gather customer feedback and communicate insights to help improve our products and services.
• - **Documentation:** Maintain accurate records of customer interactions and feedback for reporting and follow-up purposes.
• - **Process Improvement:** Contribute ideas for improving customer service processes and enhancing the overall customer experience.
• - **Collaboration:** Work closely with other teams to ensure a cohesive and positive customer experience across all touchpoints.

Customer Service Specialist – Subscription-Based Products

Growth Marketing

• Build the client's entire B2C growth engine from zero
• Hire and manage ad specialists and growth operators
• Own agency selection, performance management, and budget efficiency
• Design the complete user acquisition funnel from first touch to paid conversion
• Build landing pages, webinar registration pages, and conversion pages in Webflow
• Create email sequences: trial nurture, 30-day engagement, conversion, retention
• Establish baseline metrics for every funnel stage (visitor → download → trial → paid)
• Run A/B tests on landing pages, emails, and conversion points
• Run initial ad tests to validate funnel performance (Meta, LinkedIn, Google)
• Work with design team and coordinate with developers on Webflow implementation
• Manage timelines to hit April 1 launch deadline

Head of Growth, B2C SaaS

Affiliate Manager

• Proactively reach out to independent assembly/installation contractors to join the network
• Pitch the partnership opportunity and communicate the value proposition effectively
• Manage your own outreach pipeline and track recruitment progress
• Onboard new contractor partners and get them set up in the system
• Maintain and nurture relationships with existing contractors
• Grow the contractor network strategically across multiple states

Partner Outreach Assistant, Network Development

Sales Development Rep

• - Own the full cold email process A–Z, including:
• - Prospect research, list building, and audience segmentation
• - Setting up and managing cold email tools, inboxes, and domains
• - Writing and optimizing cold email copy and multi-touch sequences
• - Managing domain warmup, deliverability, and inbox health
• - Launching, monitoring, and optimizing campaigns in real time
• - A/B testing subject lines, messaging, CTAs, and send schedules
• - Tracking performance metrics and reporting on campaign results
• - Delivering qualified leads consistently to our sales team

Sales Development Representative – Cold Email

• Design static visual assets for social media, with a focus on paid and organic social ads
• Create and maintain brand assets while ensuring consistency across all visuals
• Work within established brand guidelines and adapt designs as the brand evolves
• Collaborate with marketing and content teams to translate briefs into effective designs
• Prepare final design files for different platforms and use cases

Graphic Designer – Static Focused

Sales

• Engage with leads generated by the marketing team to understand their needs and provide tailored solutions.
• Utilize strong closing techniques to convert potential clients into paying customers.
• Build and maintain relationships with clients to encourage repeat business and referrals.
• Document all sales activities in the CRM system and provide regular updates to the team.
• Collaborate closely with the sales and marketing teams to align on strategies and goal attainment.
• Achieve or exceed monthly sales targets while ensuring customer satisfaction.

Commission Based Sales Closer

• Editing videos and designing graphics specifically for **direct response advertising**
• Creating high-performing ad creatives across platforms like **YouTube and Meta (Facebook/Instagram)**
• Focused on performance-driven content, not just aesthetic design

Video Editor, Graphic Designer – Ads

Product Manager

• Develop new, unique products aligned with The Fleece Company’s brand and niche
• Create variations and improvements of existing products (materials, layers, finishes, sizing, packaging, etc.)
• Research trends and opportunities in the cozy home, bedding, and comfort space
• Work directly with suppliers to:
• Clarify costs, MOQs, lead times, and materials
• Request samples and iterate on product quality
• Optimize pricing and margins
• Evaluate product feasibility from concept to production
• Maintain detailed product specifications and cost breakdowns
• Collaborate with marketing, operations, and leadership to support smooth product launches

Product Development Manager

• Design visually compelling graphics for email marketing campaigns that effectively communicate our brand messages and promote products or services.
• Create eye-catching and innovative content for various social media platforms, including Instagram, Facebook, Twitter, and LinkedIn.
• Collaborate with the marketing team to develop coherent marketing strategies that incorporate email and social media initiatives.
• Utilize analytics to assess the performance of email and social media campaigns, making data-driven decisions to enhance graphics and overall effectiveness.
• Stay current with industry best practices, trends, and emerging technologies in graphic design and digital marketing.
• Maintain a consistent visual style and voice across all email and social media touchpoints.

Graphic Designer – Email Marketing, Social Media

• Handle and resolve up to 140 tickets daily across all contact types (email, contact form, social DMs).
• Deliver a high standard of service, maintaining a minimum 90% CSAT (Customer Satisfaction) score.
• Follow internal support guidelines, macros, and escalation procedures to ensure consistency and quality across all customer interactions.
• Maintain accurate, detailed, and timely documentation of all customer interactions within our CRM system.
• Uphold and model all rules of conduct and team values, demonstrating professionalism and respect in all interactions.
• Participate in ongoing training sessions and provide feedback on ways to improve customer support workflows.