OutSystems

Account Executive

• Uncover and manage new selling opportunities in a geographic territory
• Call on and develop relationships with C-level executives across business and IT units for named accounts
• Execute a sales process that validates and qualifies the technical and business requirements of the customer in order to close the business
• Negotiate contracts, up-sell and cross-sell, build customer rapport
• Achieve sales quotas in a territory on a quarterly and annual basis

Senior Account Executive – SLED

Full-stack Engineer

• Own the technical quality of customer engagements—leading solution design, hands-on development, and code reviews across projects.
• Define and own the technical vision and solution architecture for customer deliveries.
• Govern the safe delivery of agentic systems—grounding agents in each customer's architecture.
• Act as a trusted advisor to enterprise customers—navigating ambiguity and communicating complex technical concepts.
• Partner with Engagement Managers and Solution Delivery Managers as the technical lead on each engagement.
• Mentor development teams, raising the technical bar across engagements.

Technical Lead, Professional Services

Senior Account Executive

Manager

• Partner with Sales team to orchestrate the best-fit solution of Professional Services offers
• Collaborate with Customer Success Managers to refine the customer journey
• Provide guidance in the implementation of offers to the Delivery Team
• Ensure successful engagement handover to the Delivery Team
• Interact with global Shared Services organizations to ensure success practices are upheld

Solution Delivery Manager

Engineer

• Discover and Prioritize AI-driven business use cases
• Lead in what to build and why, not just how
• Act as if the customer’s mission is our own
• Stay accountable to the outcome
• Move with urgency, focus, and resilience, wearing many hats with confidence
• Test, adapt, and scale fast
• Evolve in motion, turning ambiguity into momentum
• Embrace complex customer environments not as obstacles, but as blank canvases

Forward Deployed Engineer

Frontend Engineer

• Participate in discovery sessions to understand department needs and translate them into frontend solutions, bridging stakeholders and development teams.
• Build, document, and maintain reusable UI components, ensuring they follow design principles, accessibility standards, and are optimized for AI-assisted workflows.
• Independently write and maintain complex frontend code in OutSystems (HTML5, CSS3, JavaScript), ensuring performance, cross-browser compatibility, and WCAG compliance.
• Utilise OutSystems to build, customise, and optimise frontend components.
• Use AI coding assistants to accelerate development, validate output against quality standards, and share effective AI practices with the team.
• Design and execute testing strategies (unit, integration, acceptance), participate in code reviews, and resolve frontend issues independently.
• Identify and resolve frontend issues and bugs efficiently.
• Stay current with frontend technologies, OutSystems updates, and emerging best practices.
• Participate in Agile/Scrum ceremonies and team retrospectives.
• Collaborate actively with designers, backend developers, and product stakeholders.
• Support junior developers through code reviews and knowledge-sharing.

Solutions Engineer

• Serve as the technical expert and evangelist for the OutSystems agentic systems platform in complex customer environments
• Translate customer business goals into solutions that meet customer’s desired outcomes
• Point of Contact for complex questions, solution tradeoffs and industry best practices
• Partner with OutSystems Solution delivery team on proof of concept (PoCs) delivery
• Proactively conduct technical discovery to uncover deep-seated pain points and identify immediate, impactful opportunities for both the Customer and OutSystems
• Deliver strategic high-quality presentations and workshops for enterprise customers
• Be a trusted advisor with deep insight on IT architecture and agentic systems positioning
• Solve complex business problems using OutSystems platform and agentic capabilities

Senior Solution Architect

• Ability to solve complex problems and deal with a variety of situations where only limited standards may exist and critical thinking is needed for effective resolutions
• Strong experience developing and planning budgets and growth plans
• Demonstrate thought leadership and creative thinking to sustain aggressive growth
• Analyze global trends in customers' functional and technical requirements
• Understand the customers' IT architecture to clarify the strategic fit of the OutSystems technology within their IT ecosystem
• Leverage the Outsystems Partner Ecosystem to drive technical sales capabilities and competencies

Global VP – Solution Architecture

Artificial Intelligence

• Resolve complex IT support requests using AI-assisted tooling
• Use natural language interfaces to trigger backend automations
• Escalate and manage Major Incidents
• Serve as a primary author and editor of the AI Knowledge Base
• Champion the new AI-powered Digital Portal
• Monitor and act on Digital Employee Experience telemetry and AI-driven sentiment analysis
• Collaborate with the AI engineering team to identify automation opportunities

AI-Native Service Desk Specialist

• Drive community outcomes by positioning OutSystems as the solution for SLED agencies
• Manage complex sales cycles and lead a team of Solution Architects and Customer Success resources
• Build and leverage relationships with SLED-focused System Integrators and Channel Partners
• Develop and execute sophisticated account and territory plans
• Navigate State/Local procurement vehicles and budget cycles
• Champion innovation and agile development in compliance with security requirements

Customer Success Manager

• Manage a portfolio of mid-tier accounts.
• Perform technical reviews to identify potential issues.
• Design technical adoption plans to ensure sustained growth.
• Guide customer development teams through transitions to Agentic Workflows.
• Serve as a customer advocate internally.

Technical Success Manager

Sales

• Develop and Execute Sales Strategy: Lead the development of short- and long-term sales strategies, organizational design, annual budgeting, forecasting, and revenue targets. Ensure alignment with broader company objectives and sales targets, collaborating closely with senior leadership to refine the go-to-market approach.
• Lead the Sales Cycle: Oversee all stages of the sales cycle from prospecting to deal closure, including managing complex negotiations, conducting in-depth discovery with prospects and clients, and leveraging a solution-oriented Value Framework. Drive the creation and finalization of opportunities to achieve or exceed regional goals.
• Customer Relationship and Territory Management: Cultivate high-level relationships with key decision-makers across large, complex accounts. Serve as an executive sponsor on major deals and provide support to Sales Directors in managing territories, ensuring the right focus and actions in each account.
• Partner Collaboration and Leadership: Lead the partner team to build and maintain strong relationships with strategic partners, coordinating efforts to maximize shared opportunities and drive success.
• Build, Develop, and Mentor Sales Team: Recruit, onboard, train, and inspire a highly skilled team of sales professionals. Guide Sales Directors in best sales practices, while empowering them to execute territory plans independently. Foster an environment of continuous learning and motivation.
• Accurate Forecasting and Pipeline Management: Consistently deliver precise forecasts, maintain a robust and well-qualified pipeline, and track all team activities against KPIs. Ensure transparency and accountability in all sales reporting and team performance metrics.
• Customer Insight and Feedback: Gather high-quality insights from customer interactions to help guide product strategy and ensure that solutions meet evolving customer needs. Contribute valuable feedback to align products and services with market demand and client objectives.
• Ethical Leadership: Model a commitment to ethical sales practices, maintaining integrity in all business interactions and serving as a standard for the team and broader organization.

Senior Account Executive – SLED

Technical Lead, Professional Services

Senior Account Executive

Solution Delivery Manager

Forward Deployed Engineer

Frontend Engineer

Senior Solution Architect

Global VP – Solution Architecture

AI-Native Service Desk Specialist

Senior Account Executive – SLED

Technical Success Manager

RVP, Sales – LATAM