Director, Sales Process and Technology Strategy

OutSystems

Director of Sales Process & Technology shaping operations and scaling for the revenue organization at OutSystems. Responsible for designing frameworks and managing cross-functional projects for technology integration and process optimization.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

ETL

About the role

Key responsibilities & impact

As the Director of Sales Process & Technology, you are the architect of how our revenue organization operates and scales.
Design, document, and implement core sales processes (qualification, forecasting, pipeline discipline, deal progression, stakeholder engagement)
Build and manage high-stakes, cross-functional projects from the ground up, ensuring GTM design is maintained with unwavering integrity and high standards
Establish leading indicators, KPIs, and process metrics that provide material insights and hold the organization accountable
Bring structure and clarity to complex programs; translate operational data into compelling, high-level narratives for executive audiences
Own systems strategy and mastery; understand system architecture, data flows, and integration points across CRM, CPQ, order management, sales intelligence platforms and more
Serve as the business owner for major technology implementations; define success criteria, manage scope, and own business outcomes
Partner with IT and technology teams to ensure technical deliverables align with business strategy and timelines
Lead with AI to design and deliver revenue-driving optimizations across people, process, data, and technology
Design and execute change management strategies for large-scale organizational "resets" or process transformations
Maintain a forward-looking stance on emerging technologies and competitive best practices; recommend and pilot innovations.

Requirements

What you’ll need

7+ years of experience in Revenue Operations, IT, Business Operations, or Sales Operations within a fast-paced, innovative environment
Proven ability to establish highly structured, centrally driven processes and drive them to successful execution
Proven success in building and managing high-stakes, cross-functional programs from the ground up
Deep understanding of sales methodologies, pipeline discipline, and forecasting
Demonstrated ability to design, document, and implement scalable, measurable processes; evidence of improving efficiency and/or organizational capability
Experience leading large-scale organizational technology implementations and change management initiatives; proven ability to drive adoption despite organizational resistance
Mastery of Salesforce and the broader sales tech stack (CRM, CPQ, order management, sales intelligence platforms); hands-on experience with configuration and customization
Demonstrated understanding of how CRM, data architecture, and analytics work together; ability to discuss integrations, data mapping, and ETL processes with confidence
Demonstrated ability to influence C-suite and VP-level stakeholders, challenge the status quo, and maintain strong professional buy-in
Exceptional written and verbal communication skills; ability to translate complex operational data into compelling, high-level narratives
Strong business acumen: you think in terms of ROI, strategic advantage, and organizational impact—not just feature lists or technical elegance
Pedigree from a high-growth SaaS company; experience scaling from product-market fit through significant ARR expansion.

Benefits

Comp & perks

Real growth opportunities.
A global collective of world-class talent.
Professional Development Fund and Internal Mobility Program.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales Process DesignPipeline DisciplineForecastingData ArchitectureETL ProcessesKPI EstablishmentProcess MetricsOperational Data AnalysisTechnology ImplementationScalable Process Documentation

Soft Skills

Exceptional Communication SkillsInfluencing StakeholdersStrategic ThinkingProblem SolvingOrganizational Capability Improvement