Otter Products

Financial Planning and Analysis

• Create insightful analysis, reports, financial models, and presentations regarding the effectiveness, cost/benefit, optimization, and ROI of company initiatives.
• Advise department leadership, develop budgets, manage rolling forecasts, and provide financial analysis to support monthly operational reviews with supply chain and operations functions, and other functions as necessary.
• Identify opportunities and challenges for the company and recommend financial actions.
• Perform ad hoc financial analysis to support improved financial performance and utilize business models to promote informed decision making across multiple business areas.
• Lead and assist in projects and initiatives that span multiple business areas.
• Demonstrate a passion for financial leadership and be a strong business partner by maintaining technical knowledge and support cross-training for peers.
• Develop thorough understanding of company’s data systems and reporting software to provide functional support to various parts of the organization.
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
• Other duties as assigned

Financial Analyst

Product Manager

• Manage the development and launch of new products and/or series within a business segment to include P&L accountability
• May lead the management of a small business segment (<$50m annual revenue)
• Maintain a solid understanding of the macro market, emerging trends, competitive landscape, channel requirements and consumer insights
• Analyze the market and lead the development of future customer offerings to meet and exceed segment goals
• Lead development of market requirements, value proposition, positioning and pricing strategy for new products and series
• Identify opportunities for innovation and evolution
• Own the creation of market requirements documents (MRDs) as a vehicle to communicate requirements to cross functional teams like engineering, marketing, sales and ensure they reflect winning product strategies
• Guide product development to meet strategic objectives and profitability goals
• Ensure voice of the customer feedback (end user and key channel partners) is integrated into business and portfolio strategies and product development plans
• Actively manage product lifecycles (PLC) from concept through product end-of-life.
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment
• Other duties as assigned

Senior Consumer Product Development Manager

Mechanical Engineer

• Provide technical engineering assistance in support of product focused projects
• Work with cross functional teams
• May use Computer Aided Design (CAD) or other design software and/or Excel to document process
• Apply basics of engineering to analyze and solve technical problems
• Support engineering teams with special projects as needed
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
• Other duties as required.

Mechanical Engineering Intern

Electrical Engineer

• Provide technical engineering assistance in support of product focused projects
• Work with cross functional teams
• Provide electrical engineering assistance and investigation for phone, case, and charging interactions
• May use Computer Aided Design (CAD) or other design software and/or Excel to document process
• Apply basics of engineering to analyze and solve technical problems
• Support engineering teams with special projects as needed
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
• Other duties as assigned

Electrical Engineering Intern

SDET

• Gain a strong understanding of test standards, equipment, and test lab methodologies
• Assist in product prototyping and assembly
• Create CAD models
• Participate in continual improvement, corrective action, and customer satisfaction initiatives
• Learn how to identify product failures by establishing test standards, methods, and test environments and analyze and evaluate findings, failures and identify root causes
• Inspect product to quality standards and evaluate quality of product as compared to engineered drawings
• May operate a variety of rapid prototyping equipment sets utilizing multiple 3D printing technologies, laser cutters, forming and molding techniques, and other fabrication methods
• Document test results within the quality database
• Additional responsibilities as needed
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.

Test Engineering Intern

Product Marketing

• Work closely with the Product Team to develop the pricing and positioning of the products to maximize sales, selling opportunities, customer adoption, and market share.
• Integrate the company’s market research and planning to co-author market requirements (MRDs).
• Enable the sales organization with selling stories and pitch decks, training, and robust competitor analysis.
• Create consumer messaging frameworks focused on specific pain points and differentiated value.
• Drive end-to-end launch excellence in partnership with Product, Merchandising, Sales and cross-functional marketing teams – from pre-launch validation through post-launch optimization.
• Synthesize meaningful consumer insights, feedback, and market data to create selling stories and influence product and go-to-market strategies.
• Serve as the company’s key product marketing thought leader and secure and distill market feedback into market intelligence based on industry needs and market opportunities to influence product team strategy, the product roadmap, and the development of features and benefits.
• Champion the consumer and advocate for research and insights to own the voice of the consumer and leverage the data and insights to help drive product marketing strategy.
• Own the intersection of Product, Marketing and Sales, serving as the three-way conduit and Communicator-in-Chief between the departments, always ensuring high degrees of transparency and fluidity of information.
• Establish and lead best-in-class product marketing frameworks, processes, and principles, including defining and driving KPIs for the team.
• Develop and establish deeply collaborative cross-functional partnerships with leaders and colleagues across Product, Design, Customer Support, Channel, Sales and Marketing to enable the team and drive a consistent customer and consumer experience with Otter Box Products.
• Demonstrate excellence in distilling product complexity into differentiated, compelling, memorable, simplified, and ready-to-use positioning and messaging and go-to-market strategy that drives understanding, consideration and adoption.
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.

Product Marketing Manager

Account Manager

• Manage relationships with account stakeholders and maintain competitive insights with assigned accounts.
• Full revenue accountability
• Partner with appropriate sales leadership for P&L awareness
• Manage the planning of sales meetings and QBR presentations
• Work with the customer to drive sales through targeted customer segments and strategic industry verticals while managing healthy product mix and in house share.
• Lead all account activities including strategy, relationships, pipeline management, contract management/program management
• Oversee the identification of new revenue streams, projects and products to drive growth
• Oversee business development through customer's enterprise, mid-market, SMB and vertical channel strategies and also online presence.
• Demand planning, Supply Chain, Legal, Marketing, Finance, and Account Management support
• Forecasting/Planning
• Oversee the management of forecasting/ demand planning inputs with team
• Manage customer's sell through reporting
• Manage MDF funding buckets and negotiate MDF programs with assigned account(s)
• Oversee the planning and execution of marketing/MDF
• Responsible for inputs and P&L support
• Oversee events planning with internal teams/channel marketing
• Oversee the development of account or channel specific promotions
• Manage investment/ROI expectations
• Work with OPP to review effectiveness of promotional investments
• Oversee development of awareness campaigns, reseller training and enablement
• Oversee account specific training
• Attend meetings, check-ins and provide updates as required
• Partner with the leadership team to drive strategic initiatives
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.

National Account Manager

Security Analyst

• Provide leadership and execution support for enterprise information security programs
• Design and oversee the implementation and management of enterprise security technologies and controls
• Enhance and scale automated security operations
• Design and maintain advanced email security controls
• Lead proactive threat hunting initiatives
• Develop and facilitate cybersecurity tabletop exercises
• Embed security into business processes
• Oversee security assessments and gap analyses
• Conduct ongoing research into emerging technologies
• Lead and participate in cybersecurity incident detection and response activities
• Mentor and develop security analysts
• Collaborate with cross-functional teams
• Partner with technology and business leaders to implement risk based mitigation strategies

Senior Information Security Analyst

Sales Operations Manager

• Cascade business insight through the revenue organization, ensuring accuracy and timely dissemination of information.
• Represent the Sales team and provide critical input in monthly S&OP and demand planning sessions.
• Identify areas of sales operations improvement; develop and lead initiatives to optimize operations and collaborate with cross-functional teams.
• Drive accountability on key deliverables such as data input requests and forecast deadlines to ensure business continuity.
• Lead critical meetings for the revenue team, including revenue tracking and GTM milestones providing key data metrics.
• Continuously analyze internal processes to identify areas of improvement, develop and implement solutions.
• Effectively communicate key updates including KPIs, milestones, and upcoming deliverables across the revenue organization.
• Partner with Sales leadership to support strategic initiatives, go-to-market planning, and process improvements.

Sales Operations Specialist

Sales

• Define, manage, and monitor a portfolio of metrics and key performance indicators (KPIs) related to retailers and direct to consumer (DTC) points of sale (sell through)
• Develop data-backed insights used to identify and implement effective processes, tasks, activities, and methodologies to produce the best possible sales outcomes
• Lead cross functional sessions highlighting key account sell-through metrics
• Forecast future order trends using statistical data
• Gather, analyze, and report on data
• Participate in key account business planning and sell-in sessions
• Provide insights into product sell-through trends
• Evaluate effectiveness and profitability of sell-through programs
• Evolve reporting platforms for visibility of key account point of sale trends
• Support and maintain a positive safety culture by following safety policies and procedures

Sales Analyst – POS

Director

• Ensure consistent cross-category sell-in content for sales to understand new product placement strategies.
• Establish expectations for assortment planning across brick-and-mortar retail.
• Ensure New Product Development (NPD) volume/revenue assumptions within business investment case are aligned with sales across all channels of distribution including direct to consumer (DTC).
• Set wholesale gross pricing for all NPD launches consistent with business case pricing assumptions.
• Ensure adequate promotion plans are in place to support annual Price Margin Realization (PMR) objectives.
• Responsible for all gross pricing changes (up or down) on existing products.
• Develop sell in logic for all cost-based price increase plans.
• Collaborate with Brand Marketing and Sales to develop continuous action plans across categories/brands/channels to deliver annual PMR objectives.
• Understand supply chain planning requirements for Case category and direct plans to optimize available inventory.
• Partner with Supply Chain, Finance, and Sales to direct plans that require potential supply allocation and prioritization decisions when there are availability shortfalls.
• Stay abreast of all major customer gross to net contractual discount terms and conditions.
• Support and maintain a positive safety culture by being an active leader in all safety program initiatives.

Senior Director, Merchandising

General Counsel

• Provide legal advice and practical guidance on issues that arise within or affect Otter’s global operations.
• Support the review, drafting, and negotiation of a broad range of commercial agreements, including supplier, vendor, services, licensing, distribution, marketing, and technology agreements.
• Assist with the development, maintenance, and improvement of contract templates, playbooks, and internal legal processes.
• Provide legal support to cross functional teams including Product, Supply Chain, Marketing, Sales, Engineering, and Operations.
• Advise on product, marketing, and advertising matters, including review of claims, packaging, labeling, and promotional materials for regulatory compliance.
• Support regulatory and compliance initiatives, including product safety and environmental requirements.
• Assist with corporate governance, risk management, and policy development efforts.
• Manage matters efficiently with appropriate supervision, escalating issues as needed, and coordinating with outside counsel when necessary.
• Participate in internal legal training and helping business partners understand legal requirements and risk based decision making.
• Identify process improvements and contribute to continuous improvement of the legal function.
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.

Corporate Counsel

• Manage relationships with account stakeholders and maintain competitive insights with assigned accounts.
• Full revenue accountability.
• Partner with appropriate sales leadership for P&L awareness.
• Manage the planning of sales meetings and QBR presentations.
• Work with the customer for assortment management (including mix, sku count, ranking, etc.).
• Lead all account activities including strategy, relationships, contract management/program management.
• Oversee the identification of new revenue streams, projects and products to drive growth.
• Oversee the management of retail, online, reseller and vertical channel strategies depending on assigned account(s).
• Accounts payable management support.
• Oversee the management of forecasting/ demand planning inputs with team (with team support/standalone).
• Oversee seasonal planning and NPI/NSI replenishment forecast planning.
• Manage MDF funding buckets and negotiate MDF programs with assigned account(s).
• Oversee the seasonal planning and execution of marketing/ MDF.
• Responsible for P&L inputs.
• Oversee events planning with internal teams/shopper/channel marketing.
• Oversee the development of account or channel specific promotions.
• Manage investment/ROI expectations.
• Work with OPP to review effectiveness of promotional investments.
• Oversee development of awareness campaigns, retail, reseller and implementation of training resources.
• Oversee account, channel or vertical specific training.
• Attend meetings, check-ins and provide updates as required.
• Partner with the leadership team to drive strategic initiatives.
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
• Other duties as assigned.

Senior National Account Manager

Operations

• Lead the design, implementation, and continuous improvement of the company’s S&OP framework.
• Oversee the development of accurate, data-driven demand forecasts.
• Define, monitor, and report on key performance indicators (KPIs).
• Act as the central integrator between Sales, Marketing, Operations, Finance, and Supply Chain.
• Present findings, material risks, and scenario planning options to executive leadership.
• Drive improvements in planning technology, analytics, and demand management processes.

Senior Director, Sales and Operations Planning

• Oversee full P&L performance across Amazon channels, balancing revenue, profitability, and inventory efficiency.
• Develop and execute strategy to grow Amazon 1P and expand into Amazon Business US/CA, Amazon Canada, and Amazon Mexico.
• Partner with cross-functional teams including Product, Marketing, Finance, Supply Chain, and Operations to optimize the Amazon business.
• Identify new growth opportunities across Amazon ecosystems leveraging data, insights, and marketplace expertise.
• Act as a thought-leader for best practices on channel performance, challenges, and opportunities to accelerate growth.
• Work with department and functional leaders to develop eComm strategies enabling company growth.
• Analyze business requirements, propose solutions and oversee projects to stay within budget and grow revenue goals.
• Oversee merchandising strategy and highlight roadblocks/budget requirements to reaching desired end state.
• Identify site optimization opportunities and manage performance: traffic, conversion, content, etc.
• Work with IT and product teams to identify, develop and implement new revenue streams.
• Provide insights and Channel trends, performance, and opportunities to ELT and VP on a regular cadence.
• Support and maintain a positive safety culture by being an active leader in all safety program initiatives.
• Other duties as required.