osapiens

Customer Success Manager

• Build and maintain the success plan, QBR rhythm, and renewal motion for each of your 10–15 named accounts.
• Drive multi-module adoption — not just the entry SKU. Identify which HUB modules fit the customer’s regulatory and operational roadmap, and steer them toward platform breadth.
• Lead expansion conversations to a BANT-qualified opportunity (3 of 4) along with the Account Executive.
• Maintain a quarterly Opp Map per account: Defend lines (renewal, retention risk) and Attack lines (cross-sell, upsell, white space).
• Own the executive relationship map. Engage C-level and VP-level stakeholders on the customer side; bring osapiens leadership in as Exec Sponsor where it accelerates the account.
• Be the customer’s voice into Product on roadmap conflicts and feature prioritisation; partner with Product Management to frame trade-offs the right way.
• Contribute to the topic forum (community of practice) for your expertise lane — feed playbooks across the wider CS team.
• Keep account health, risk, and forecast data current in Planhat and HubSpot — your accounts feed the weekly pipeline review and CS leadership reporting.

Senior Customer Success Manager

Business Development Rep

• - **A named-account list. **100–200 accounts in your territory — you know them, you research them, and you decide when and how to engage. Quality of pipeline, not dial volume. And if you can demonstrate you can handle more, you’ll get more.
• - **Senior outbound conversations. **Get into rooms with VP-level and above in your target accounts. Run sharp, well-prepared discovery calls and concise 5–10-minute product framings when needed.
• - **Signal-driven outreach. **Read regulatory shifts, earnings calls, leadership moves, and product launches and turn them into a reason to reach out today. Signals are surfaced for you; the angle is yours to write. Or even better: build agents that put these signals at your fingertips — and share them with your peers.
• - **Qualified pipeline handoff. **Move opportunities through to AE-accepted, BANT-qualified pipeline in HubSpot, with multi-thread coverage across at least two contacts per active account.
• - **Your own AI stack. **Live inside Claude, ZoomInfo, Apollo, n8n, Clay, and LinkedIn Sales Navigator. Build and vibe-code your own lightweight agents and workflows for research, enrichment, drafting, and signal monitoring — then share what works with the team.
• - **AI SDRs - pilot, improve, and scale. **We’re actively exploring AI SDRs for both inbound and outbound. You’ll be on the front line — piloting them, training them, stress-testing them, and feeding back what works — helping us build the most AI-advanced BD organisation in the world.
• - **A clean execution lane. **Messaging, decks, case studies, and objection-handling guides are supplied by Product Marketing and Pre-Sales. Your job is execution: outreach quality, meeting quality, pipeline quality.

Graduate Program – Business Development Representative, Enterprise

• A named-account list. 100–200 accounts in your territory — you know them, you research them, and you decide when and how to engage. Quality of pipeline, not dial volume. And if you can demonstrate you can handle more, you’ll get more.
• Senior outbound conversations. Get into rooms with VP-level and above in your target accounts. Run sharp, well-prepared discovery calls and concise 5–10-minute product framings when needed.
• Signal-driven outreach. Read regulatory shifts, earnings calls, leadership moves, and product launches and turn them into a reason to reach out today. Signals are surfaced for you; the angle is yours to write. Or even better: build agents that put these signals at your fingertips — and share them with your peers.
• Qualified pipeline handoff. Move opportunities through to AE-accepted, BANT-qualified pipeline in HubSpot, with multi-thread coverage across at least two contacts per active account.
• Your own AI stack. Live inside Claude, ZoomInfo, Apollo, n8n, Clay, and LinkedIn Sales Navigator. Build and vibe-code your own lightweight agents and workflows for research, enrichment, drafting, and signal monitoring — then share what works with the team.
• AI SDRs - pilot, improve, and scale. We’re actively exploring AI SDRs for both inbound and outbound. You’ll be on the front line — piloting them, training them, stress-testing them, and feeding back what works — helping us build the most AI-advanced BD organisation in the world.
• A clean execution lane. Messaging, decks, case studies, and objection-handling guides are supplied by Product Marketing and Pre-Sales. Your job is execution: outreach quality, meeting quality, pipeline quality.

Manager

• - End-to-end ownership of the global Travel & Expense (T&E) process
• - Establishment, stabilization, and continuous optimization of a scalable T&E framework
• - Development, implementation, and governance of global travel policies and standards
• - Lead a project-based setup phase to build a best-in-class T&E environment
• - Drive the selection, implementation, and rollout of a centralized T&E tool, replacing fragmented systems
• - Ensure strong user adoption, process efficiency, and a seamless employee experience
• - Ownership and application of country-specific travel expense regulations across all markets
• - Ensure correct implementation of international rules (e.g., per diems in Germany, USA, Spain)
• - Act as a subject matter expert for complex T&E topics and ensure compliance with local requirements
• - Serve as the global point of contact for all T&E-related questions
• - Advise internal stakeholders on travel expense policies, compliance, and best practices
• - Translate complex regulations into clear, practical guidance for the organization
• - Ensure seamless integration of T&E processes into Accounts Payable and ERP systems
• - Oversee correct account assignment, cost center allocation, and data quality
• - Collaborate closely with Finance, HR, and international teams to align processes
• - Identify process gaps and drive continuous improvements
• - Support standardization and scalability of finance processes
• - Contribute to automation and digitalization initiatives within the finance function

Senior Account Manager, Travel Expenses

Events

• Onsite & Online Coordination: Be the main point of contact on the day of the session, greeting participants and managing check-in.
• Pre-Event Preparation: Ensure food and beverages are ordered in advance, the room is set up the day before, and materials are prepared.
• Customer Engagement: Create a welcoming atmosphere, engage with participants, and represent osapiens' values.
• Live Support: Support the experts onsite by taking notes, collecting questions and feedback, and ensuring smooth flow throughout the event.
• Follow-up Assistance: Relay key discussion points to the Customer Success team and ensure any questions are tracked.

Working Student – Event & Communication Coordination

• Build and lead Business Development at osapiens — the team that generates every new-logo opportunity for AEs across SME, mid-market, and enterprise. Design and operate the world’s best AI-powered BD function: inbound fully AI-driven, outbound signal-based and account-orchestrated, every BD best practice challenged, rebuilt, and measured against data.****

Head of Business Development

• Build and lead Business Development at osapiens — the team that generates every new-logo opportunity for AEs across SME, mid-market, and enterprise.
• Design and operate the world’s best AI-powered BD function: inbound fully AI-driven, outbound signal-based and account-orchestrated, every BD best practice challenged, rebuilt, and measured against data.

Solutions Engineer

• Lead technical discovery sessions with prospects across DACH and the wider EU; translate sustainability, supply-chain and compliance pains into concrete solution scope.
• Design and deliver tailored demonstrations of the osapiens HUB and its modules.
• Own end-to-end proofs-of-concept: scoping, success criteria, hands-on configuration, integrations, and final business-value readout to the executive sponsor.
• Architect customer integrations with SAP, Microsoft, ServiceNow, data warehouses, identity providers and procurement systems; advise on data flows, security and scalability.
• Be the trusted technical author on RFPs, RFIs, security questionnaires, DPAs and IT-security reviews.
• Partner closely with Account Executives on deal strategy, multi-threading and stakeholder mapping; coach AEs on technical talk-tracks.
• Feed structured prospect insights back to Product Management — what we win with, where competitors out-position us, what we need next on the roadmap.
• Mentor more junior SEs, contribute to enablement content and battle-cards, and help us scale the SE function as we grow.

Senior Solution Engineer

Account Executive

• Own your revenue target and consistently deliver – and exceed – quota
• Build and convert pipeline through a combination of inbound excellence and proactive outbound execution
• Lead deals end-to-end: discovery, demo, negotiation, and closing
• Drive deal velocity through clear next steps, strong stakeholder management, and disciplined execution
• Maintain a clean, structured pipeline in HubSpot with full ownership of forecasting accuracy
• Apply rigorous qualification and pipeline management standards
• Leverage AI tools to optimize outreach, conversion, and overall sales efficiency
• Collaborate closely with Business Development, Presales, Marketing, and Customer Success to maximize win rates
• Operate with speed, focus, and a clear bias for action in a high-performance environment

Account Executive – Digital Sales Team DACH

Communications

• As a Working Student in External Communications at osapiens, you will play an active role in communications for one of Europe’s most exciting tech scaleups.
• You will have real ownership across a wide range of projects, from media relations to content creation and social media, with plenty of room to bring your own ideas and make an impact.

Working Student – External Communications

Product Marketing

• - Define the overarching platform narrative
• - Develop differentiated positioning against point solutions and legacy systems
• - Translate product capabilities into executive-level business impact
• - Establish category authority through thought leadership
• - Design and operationalize a tiered launch framework
• - Create standardized global launch playbooks and Bill of Materials
• - Align Product, Sales, and Demand Gen for each launch
• - Measure launch impact on pipeline and revenue
• - Define ICP segmentation and vertical strategy
• - Develop persona-based value propositions
• - Partner on pricing and packaging inputs
• - Support cross-sell and platform bundling strategy
• - Build executive sales narratives and messaging frameworks
• - Develop competitive positioning and battlecards
• - Improve win rates through structured enablement
• - Build and lead a high-performance Product Marketing team
• - Clarify charters across PMM, Content, and Analyst Relations
• - Partner with the CMO on marketing operating model evolution

Head of Product Marketing

Full-stack Engineer

• Work across teams to understand requirements, challenges, and recurring patterns
• Design and build shared libraries, frameworks, and internal packages
• Define and evolve best practices, architectural guidelines, and development standards
• Translate product needs into generalized, reusable solutions
• Improve developer experience, tooling, and engineering workflows
• Support teams in solving complex technical issues and removing bottlenecks
• Align architectural decisions across services, systems, and technologies
• Acting as the "voice of the developer" internally, feeding feedback from the community back to the platform engineering teams to shape the roadmap

Principal Engineer

Machine Learning Engineer

• Build and grow a high-performing ML team
• Align technical decisions across ML, product, and engineering
• Drive hands-on problem solving across our large-scale production system — getting models to work, shipping them, and iterating fast
• Own the full model development lifecycle, from research and prototyping through deployment, monitoring, and maintenance
• Architect a scalable ML platform that enables rapid experimentation and reliable production releases
• Champion the development of new analytics products within the team
• Design and implement geospatial analytics using state-of-the-art deep learning techniques and statistics
• Establish clear decision criteria for model development, ensuring alignment across the team and with product requirements

Team Lead, Machine Learning

Software Engineer

• Understand the business context for complex supply chain scenarios, as well as the data flow within the osapiens HUB and its API, to ensure seamless integration with SAP.
• Collaborate with cross-functional teams to gather client requirements and translate them into effective technical solutions.
• Design, develop, and enhance the SAP Connector add-on for SAP ERP systems (ECC and S/4) using:
• Object-oriented ABAP programming
• Customizing
• User Exits, BADIs, and BTEs
• ABAP queries
• Manage new versions and releases of the SAP Connector add-on.
• Provide technical documentation and ongoing support for the SAP Connector add-on.
• Act as a Technical Consultant during customer onboarding:
• Guide clients through the installation and configuration process.
• Ensure clients maximize the connector’s capabilities.
• Support custom adjustments as needed.
• Collect requirements for future upgrades.

Senior Customer Success Manager

Graduate Program – Business Development Representative, Enterprise

Graduate Program – Business Development Representative, Enterprise

Senior Account Manager, Travel Expenses

Working Student – Event & Communication Coordination

Head of Business Development

Head of Business Development

Senior Solution Engineer

Account Executive – Digital Sales Team DACH

Account Executive – Digital Sales Team DACH

Working Student – External Communications

Head of Product Marketing

Principal Engineer

Team Lead, Machine Learning

Senior SAP Consultant, ABAP Developer