Online Education Services (OES)

Communications

• Build and send engaging communications across the student lifecycle
• Write copy, develop creative, and manage campaign assets
• Use Marketing Cloud and CRM data to personalise and automate journeys
• Test, optimise, and report on campaign performance
• Collaborate with cross-functional teams and external partners
• Bring fresh ideas to improve the student experience every day

Lifecycle Communications Coordinator

Graphics Designer

• The production and refinement of student-facing digital design assets that follow brand guidelines, including but not limited to, decorative and informative graphics, interactive UI design and animation packages to enhance, extend, or augment OES learning products.
• Working with OES learning design staff to identify and explore opportunities to develop new design-centred experiences.
• Digital delivery of design outcomes, including the embedding of final assets into Learning Management Systems (LMS) using basic HTML code.
• Working with the Lead Digital Learning Specialist and Senior Digital Designer to contribute to production planning and coordination; ensuring schedules and processes are followed to support high quality stakeholder communications and timely delivery of assets.
• Maintaining and, where possible, strengthening templates, guidelines and training materials for the creation of images and interactives, with a view to promoting rapid deployment of reusable assets. This includes content and platform agnostic graphic templates for use by OES learning design staff.
• Working with Learning Designers to define and develop content layout and patterns that can be configured and reused for purposeful design of learning experiences.
• Working with all Digital Learning Specialists to ensure consistent and secure storage and access of design resources, including internal OES content and templates.
• Pursuing creative and innovative digital design solutions, demonstrating an awareness of current trends and industry standards.
• Communicating passion and enthusiasm for the role of digital design in learning design work.

Junior Digital Designer

Financial Planning and Analysis

• Facilitating learning activities that engage and retain students
• Marking assessments and providing meaningful, constructive feedback
• Supporting communication through discussion boards, emails, and live sessions – ensuring visibility to students every 24-48 hours
• Collaborating with academic teams to maintain unit quality
• Upholding OES values to foster a positive team culture and student experience

Online Learning Advisor – Accounting and Financial Management

Administration

• Facilitating learning activities that engage and retain students
• Marking assessments and providing meaningful, constructive feedback
• Supporting communication through discussion boards, emails, and live sessions – ensuring visibility to students every 24-48 hours
• Collaborating with academic teams to maintain unit quality
• Upholding OES values to foster a positive team culture and student experience
• Support students in GSQ004: Strategy and Systems Thinking, a unit that blends strategic management with systems thinking

Online Learning Advisor – Business Administration

Director

• Identify high-growth areas and guide investment decisions based on market trends, workforce needs, and student demand.
• Lead deep analysis of competitor offerings, labour market data, and emerging fields to inform course and portfolio decisions.
• Collaborate with our AI team to refine tools that enhance student experience and our strategic insights. Test and deploy AI models to support analysis and decision-making.
• Partner with internal teams and university stakeholders to ensure our courses are differentiated, industry-aligned, and future-ready.
• Contribute to the development of a portfolio strategy service that can be offered internationally.

Associate Director – Portfolio Strategy

Performance Marketing

• Support the Performance Marketing Manager in executing and optimising multi-channel campaigns across SEM, social, video, and display.
• Analyse campaign performance and provide actionable insights to improve lead generation and conversion.
• Collaborate with internal stakeholders to ensure alignment across messaging, creative, and landing page experiences.
• Monitor budgets, track spend, and ensure campaigns are delivering against acquisition targets.
• Contribute to a culture of testing, learning, and continuous improvement.

Performance Marketing Coordinator

AI Engineer

• Collaborate within a wider cross region development team of engineers
• Design, build, and deploy AI and enabling workloads and bespoke AI applications within the OES delivery portfolio
• Develop APIs and microservices to integrate AI into applications.
• Assist in maintaining and optimising solution performance and scalability
• Contribute to AI research and development within OES
• Develop proof of concepts or prototypes to assist with research
• Ensure technical implementation deliverables meet best industry standards
• Contribute to the evolution and adoption of AI engineering technology within OES
• Maintain and contribute to documentation of AI engineering space
• Assist with the setup, deploy and maintenance of AI application and services for OES partners domestically and internationally

AI Developer

People Operations

• Manage end-to-end recruitment for UK roles, ensuring a seamless and inclusive hiring experience
• Build strong talent pipelines and maintain time-to-hire targets without compromising quality
• Deliver exceptional onboarding experiences and conduct check-ins with new starters
• Champion a vibrant, values-led culture aligned with our global ethos
• Lead engagement initiatives based on survey insights and employee feedback
• Regularly review and enhance wellbeing and benefits offerings
• Provide expert advice on employee relations in line with UK employment law and ACAS guidelines
• Update and implement HR policies, contracts, and practices where required.
• Coach and support line managers to build high-performing, engaged teams
• Promote people programs and contribute to organisational development initiatives
• Collaborate with global teams to deliver impactful people projects
• Support UK remuneration reviews and benchmarking
• Maintain accurate HR records, leave tracking, and personnel files
• Provide administrative support to ensure a smooth employee experience
• Be the key contact for the Birmingham office team regarding the office space. This will involve placing office supply orders and working with the building Management team regarding any repairs/ compliance (e.g. fire safety).

People & Culture Business Partner – Fixed Term Contract

Consultant

• Join Our Sales Team at OES!
• Meet with Team Leaders and discover role opportunities
• Consult with warm leads who’ve expressed interest in postgraduate education
• Guide students towards transformative education experiences

Course Consultant

• Responsible for the UK finance operations, reporting and compliance
• Manage outsourced providers and oversee accounting operations: billing, accounts receivable, accounts payable, payroll, tax compliance, general ledger, cost accounting and revenue recognition
• Treasury Management: Cash flow management, including forecasting and cash collection
• Improvement of key business processes
• Monthly reporting and analysis on financial performance and KPIs of the UK numbers
• Working with heads of departments to identify and explain monthly variances
• Reforecasting the expected performance every month
• Providing value adding operational reports
• Ensuring compliance with all external obligations including annual returns/filings and quarterly VAT returns
• Maintaining an up-to-date knowledge of both local and OES’s regulatory and audit requirements
• Providing support to produce annual budgets and rolling financial forecasts
• Providing financial analysis and advice on existing initiatives, identifying and tracking key KPIs in order to meet targets

Finance Manager

Solutions Engineer

• Lead the design and development of innovative GenAI-enabled learning solutions for clients
• Provide leadership and guidance to the GenAI team
• Work with global colleagues to understand client needs and strategize solutions
• Stay abreast of GenAI developments and ensure the company is equipped to deliver excellence
• Lead the design and implementation of robust and innovative education-focused AI application architectures
• Drive innovation in education solutions and develop personalized learning experiences
• Architect scalable GenAI solutions that integrate with existing educational technology
• Utilize data-driven insights to refine design processes and improve workflows
• Present efficiency data and ROI findings to stakeholders
• Collaborate with account executives and learning architects to outline AI services