Omni Conectado

Financial Planning and Analysis

• Planejamento Orçamentário: elaborar, consolidar e acompanhar o orçamento anual (Budget) e revisões periódicas, com destaque para a metodologia OBZ (Orçamento Base Zero) e construção de forecasts mensais.
• Controle de Custos e Despesas: acompanhar os gastos, identificar desvios e propor ações corretivas.
• Bussines Plan (BP): elaboração e acompanhamento de BPs dos projetos de investimentos (Capex).
• Análise da performance do negócio: avaliar variações entre real x orçado, explicar drivers e impactos no resultado a curto e médio prazos.
• Reportes Gerenciais: preparar relatórios e apresentações para diretoria.
• Suporte à Tomada de Decisão: fornecer insights para redução de custos e otimização de recursos.
• Experiência em Gestão Matricial de Despesas (PET)
• Elaborar indicadores de eficiência (KPIs).
• Automatizar processos para reduzir retrabalho.

Analista de FP&A – Pleno

Security Analyst

• - Create, modify, and delete user access accounts in systems;
• - Ensure proper access provisioning processes for new hires, terminations, and internal transfers;
• - Regularly review access rights and permissions to ensure compliance with internal policies and external regulations;
• - Prepare and update operational procedures for activities;
• - Provide support to Omni brand correspondents and employees to resolve questions and provide security guidance;

Information Security Analyst – Junior

• Senior FP&A Analyst to work in the group's finance arm, playing a central role in building and managing the annual budget, monitoring results and providing analytical support for decision-making.
• This professional will be responsible for consolidating financial information, developing analytical models, tracking performance indicators and supporting leadership with the business’s economic and financial perspective.
• Experience in financial institutions, fintechs, finance companies, banks or firms with credit operations is highly desirable, although not mandatory.
• Lead the preparation of the group's finance company annual budget;
• Prepare the monthly forecast, including analysis of assumptions and scenario updates;
• Define, review and monitor financial assumptions (volume, price, mix, funding, rates, inflation, exchange rate, delinquency, etc.);
• Analyze Actual vs Budget / Forecast variances, identifying causes, risks and opportunities;
• Develop and maintain financial models for revenue, costs, margin and profitability;
• Prepare sensitivity analyses and scenarios to support decision-making;
• Build business cases (simple and complex);
• Build credit portfolio projections, profitability forecasts and financial indicators;
• Process, organize and analyze financial and operational data sets;
• Develop and maintain management reports and dashboards;
• Support automation of financial controls and reporting processes;
• Work with advanced Excel, Power BI and SQL for recurring analyses;
• Monitor and analyze financial and operational KPIs;
• Analyze the P&L (management income statement) of the business unit;
• Support control of Opex, Capex and expenses;
• Perform reconciliations between management and accounting views;
• Support analyses of depreciation, provisions and managerial adjustments;
• Prepare executive presentations for leadership;
• Participate in recurring meetings with managers to discuss results and trends;
• Act as a business partner, challenging the status quo and proposing improvements.

Senior FP&A Analyst

QA Engineer

• Perform manual, exploratory, and regression testing.
• Document and report bugs and incidents clearly to facilitate resolution by the development team.
• Analyze test results, evaluate the impact of defects on platform usability, and provide useful feedback.
• Participate in meetings and agile rituals, collaborating with developers and stakeholders to ensure product quality.
• Review software requirements and technical documents to ensure test coverage and identify potential risks or gaps.
• Develop and maintain automated tests using Playwright, ensuring coverage for new features and keeping existing tests up to date.

Senior Software Quality Analyst – SR

Frontend Engineer

• We are looking for people who want to be part of the transformation and evolution of our digital business, working in a multidisciplinary squad model that believes creating an innovative environment requires not being afraid to fail and to take risks!
• You will be challenged to join a financial institution undergoing digital transformation, developing technological solutions using the latest market technologies, such as: Java, Microservices, Spring Boot, Angular and Bootstrap.
• We develop our projects guided by agile methodologies and with the main market tools.
• You will be responsible for analyzing, coding, testing, preparing documentation, and supporting acceptance testing and system deployments.

Senior Front-End Developer – Angular

Backend Engineer

• We're looking for people who want to be part of the transformation and evolution of our digital business, working in a multidisciplinary squad model that believes that to create an innovative environment it's essential not to be afraid of making mistakes and taking risks!
• You will be challenged to join a financial institution undergoing digital transformation, developing technological solutions using the latest market technologies, such as: Java, Microservices, Spring Boot.
• We develop our projects guided by agile methodologies and using leading market tools.
• You will be responsible for analyzing, coding, testing, preparing documentation, and supporting system acceptance testing and deployment.

Senior Backend Developer, Java

Security Engineer

• You will be responsible for ensuring the security of Omni's technology environment, based on industry best practices, complying with financial market regulators and our policies, guidelines, and standards.
• Here you will be challenged to propose new solutions and ways of doing things, optimize the use of existing tools while ensuring compliance with frameworks and policies, and continuously monitor and improve the environment's security.
• Our team is responsible for the entire security operation, deploying and managing technical solutions to ensure the cybersecurity of the environment — on-premises, cloud, and workstations.
• Our pillars are focused on Monitoring, Defense, and Operations.
• You will join a collaborative, multidisciplinary team. The IT Operations superintendent area is composed of areas such as Technical Support, Infrastructure, Change Management, and Core Banking. You will act as the security reference for all these areas, playing a key role in the development and execution of projects and assisting with technical security definitions from a technical perspective.
• **Responsibilities and duties**:
• 1) Propose and independently execute Cybersecurity projects;
• 2) Serve as a technical support/escalation point for other analysts in the team;
• 3) Review, document, and adapt team processes;
• 4) Understand and carry out new activities proposed by internal areas and partners;
• 5) Manage patches and vulnerabilities across the environment;
• 6) Develop new features and automations within the Security environment;
• 7) Act as the responsible analyst on projects, defining deliverables;
• 8) Proactively anticipate and mitigate potential security issues in the Omni environment;
• 9) Support other Technology areas in understanding and resolving ongoing issues;
• 10) Monitor the security of Omni's technology environment;
• 11) Act as Level 2 (N2) support for SOC (Security Operations Center) requests;
• 12) Identify and resolve cybersecurity issues;
• 13) Respond to requests submitted by employees and business partners via management tools (SS);
• 14) Escalate and assemble Level 2 (N2) or Level 3 (N3) analysts to resolve security-related incidents;
• 15) Install, administer, and maintain cybersecurity services.

Senior Information Security Analyst

Collections

• Assist in monitoring the portfolio of overdue accounts, preparing reports
• Analyze performance indicators to improve results
• Conduct training, provide support and visit partners
• Build strong relationships across departments and with partners
• Experience with operational collections and legal KPIs
• Ability to lead committees
• Willingness to travel
• Proactive in proposing new workflows and innovations
• Senior-level experience and expertise to analyze settlement proposals.

Senior Collections Analyst

• Support monitoring of the Heavy Vehicles collections portfolio
• Update and control operational collections indicators
• Assist in the preparation of reports and controls for the area
• Support monitoring of delinquency buckets (Over, PE, recovery)
• Execute operational routines related to collections
• Support the team in organizing databases, data and information
• Operational interface with internal teams (Operations, Offices, Back Office)
• Support continuous improvement initiatives and process standardization

Junior Collections Analyst – BU Heavy Vehicles

• Gestão de Carteira de Cobrança: Monitorar e analisar o desempenho da carteira de inadimplentes, identificando tendências e oportunidades de melhoria.
• Desenvolver estratégias de recuperação de crédito para diferentes perfis de clientes.
• Elaboração de Relatórios e Análises: Produzir relatórios gerenciais detalhados com indicadores de recuperação, inadimplência e eficiência operacional.
• Realizar análises preditivas e identificar riscos relacionados à inadimplência.
• Apoio em Projetos de Melhoria: Participar no desenvolvimento e implantação de ferramentas e processos que aumentem a eficiência e eficácia da área de cobrança.
• Propor melhorias com base em benchmarking e melhores práticas de mercado.
• Negociação: Realizar negociações com parceiros, buscando alternativas viáveis para a regularização de débitos.
• Atuar como ponto de escalonamento em casos mais complexos.
• Interação com Equipes e Parceiros Externos: Trabalhar em conjunto com a equipe em ações de cobrança judicial e extrajudicial.
• Interagir com parceiros, garantindo alinhamento estratégico.
• Garantia de Conformidade: Assegurar que as operações de cobrança estejam em conformidade com as regulamentações e políticas internas.

Senior Analyst, Collections – Heavy Goods

Business Analyst

• Structuring and managing gamified campaigns
• Preparing executive presentations – storytelling
• Business innovation
• Economic feasibility analysis of new projects and business opportunities
• Leading commercial and institutional campaigns, ensuring alignment between business, operations and growth
• Analyzing performance indicators (sales, conversion, CAC, ROI, churn) to guide decisions and prioritize initiatives
• Building business cases, estimates and projections to support resource allocation and business targets
• Designing, monitoring and optimizing campaigns to drive revenue, engagement and acquisition
• Orchestrating stakeholders (Marketing, Sales, Product, CX, People & HR, Finance) to ensure smooth coordination and predictability
• Creating dashboards and analytical models for data interpretation and rapid decision-making
• Flagging risks, bottlenecks and opportunities with a critical mindset and results focus
• Proposing continuous improvements in processes, governance, metrics and monitoring rituals
• Translating data into executive narratives to support committees, directors and strategic decisions

Senior Business Analyst

Customer Success Manager

• Apoiar a **implantação, customização e gestão de plataformas de CRM e Contact Center**, garantindo centralização de dados e melhoria da usabilidade para aumentar a governança das informações e a eficiência da rede de agentes (correspondentes bancários).
• Planejar e acompanhar **cronogramas de implantação** de novos agentes ou novas funcionalidades.
• Elaborar e manter a atualização de todas as **documentações de projetos** (requisitos, escopo, homologações, fluxos de atividades)
• Monitorar indicadores como **NPS, qualidade e nível de serviço da rede de agentes**.
• Conduzir **treinamentos de usabilidade** das soluções.
• Garantir a **internalização da base de conhecimentos** e disponibilização via plataforma CRM.
• Atuar como elo entre áreas internas e fornecedores, garantindo comunicação clara e alinhamento.
• Propor melhorias contínuas nas funcionalidades implantadas e processos relacionados ao CRM.

Analista de CRM Sênior

Analyst

• Analisar a performance dos canais digitais de autoatendimento (Portal de Negociação, App, DialMyApp, Chatbot e URA), com foco em uso, conversão, retenção e eficiência.
• Monitorar KPIs dos canais digitais (retenção, abandono, NPS, índice de acessos, conversão em renegociação e pagamento, ROI).
• Medir o impacto de implantações, melhorias de jornada e campanhas digitais por meio de análises comparativas (antes/depois), apoiando a priorização do backlog.
• Planejar, executar e analisar testes A/B e experimentos de engajamento nos canais digitais junto aos times de Produtos e Growth.
• Integrar dados de campanhas de engajamento (push, SMS, WhatsApp, e-mail e mídias sociais) aos dados de comportamento dos canais digitais.
• Gerar insights analíticos e recomendações acionáveis para evolução dos canais digitais e das estratégias de engajamento.
• Criar, manter e evoluir bases de dados estratégicas e históricas sobre performance e comportamento do cliente, apoiando decisões táticas e estratégicas.
• Atuar de forma consultiva junto aos times de Canais, Produto, CX e Marketing, orientando decisões com base em dados.

Analista Sênior de Dados – Performance, Canais Digitais

Auditor

• Execute the Technology and Information Security audit plan based on risk and regulatory compliance;
• Manage audit projects from planning through execution, reporting and follow-up;
• Maintain continuous interaction with Technology and Information Security teams to identify and map risks and key controls of audited processes;
• Review frameworks and regulations, verifying alignment with internal guidelines and industry best practices (COBIT, ITIL, ISO, NIST, CIS Controls, Central Bank, SEC/CVM, etc.);
• Define and design the work program and tests to be performed across Technology and Information Security topics;
• Prepare documentation of tests conducted during audits, and draft recommendations and reports;
• Analyze the organization’s technology and security solutions, tools, devices and mechanisms;
• Prepare audit reports including risk assessment and recommendations to mitigate identified risks;
• Present and discuss audit findings with the audited areas;
• Periodically monitor the implementation of action plans established for risks related to recommendations issued by Internal Audit.

Mid-level Auditor – Technology & Information Security

Attorney

• Lead a multidisciplinary team, fostering technical development, engagement, and delivery of results with quality, efficiency, and strategic vision;
• Coordinate major projects focused on process automation and the use of artificial intelligence, ensuring compliance with applicable laws and regulations (LGPD, Marco Civil da Internet) and AI governance policies;
• Monitor, oversee, and validate the performance of intelligent systems (AI/ML), proposing continuous improvements, mitigating risks, and ensuring the integrity and security of information;
• Define and track area performance indicators (KPIs), consolidating data into executive reports and strategic presentations for the board and other stakeholders;
• Participate in executive committees and meetings with the board, providing technical analyses, strategic recommendations, and legal insight for decision-making on matters related to credit recovery and digital transformation.