OLX Group

Operations

• Prowadzenie pełnego cyklu szkoleń (onboarding, szkolenia rozwojowe, nowe funkcje) dla zespołu sprzedaży.
• Projektowanie i wdrażanie programów szkoleniowych w Polsce i za granicą.
• Analiza rozmów sprzedażowych oraz danych jakościowych w celu identyfikacji potrzeb szkoleniowych.
• Tworzenie angażujących materiałów: warsztatów, szkoleń online, wideo, symulacji i interaktywnych modułów (z wykorzystaniem AI).
• Utrzymywanie i rozwój baz wiedzy, artykułów Help Center, procedur oraz materiałów edukacyjnych.
• Standaryzacja wiedzy i kalendarza szkoleń we wszystkich krajach – z zachowaniem równowagi między globalnymi standardami a lokalnymi potrzebami.
• Współtworzenie rozwiązań opartych o AI (np. chatboty, emailboty, Agent Assist).
• Mierzenie efektywności szkoleń (ROI, analiza danych) i wdrażanie usprawnień.
• Prowadzenie projektów transformacji cyfrowej w obszarze wiedzy i edukacji.

Sales Operations Trainer

• Konfiguracja i bieżąca obsługa kampanii reklamowych w systemie (ustawianie parametrów, optymalizacja).
• Monitorowanie wyników oraz analiza danych kampanii.
• Kontakt z klientami w zakresie prowadzonych działań reklamowych (mail, telefon).
• Doradztwo dotyczące ustawień reklam oraz rozwiązywanie bieżących problemów.
• Współpraca z działem handlowym oraz wsparcie posprzedażowe klientów.

Junior Advertising Operations Specialist

Product Designer

• As the Lead Product Designer, you will play a critical role in shaping the user experience and design strategy for Buyers and Sellers at OLX.
• You will collaborate with cross-functional teams to create intuitive, impactful, and visually stunning designs that leverage OLX’s positioning to solve real-world problems.
• This role requires a deep understanding of user-centered design principles, a passion for AI-driven innovation, and the ability to lead our process, standards and rituals within the team.
• Our General Classifieds’ Platform team will act as a central hub, collaborating with existing teams to deliver end-to-end user experience solutions.

Lead Product Designer

Sales

• Aktywny kontakt telefoniczny z klientami i sprzedaż rozwiązań biznesowych z obszaru **OLX Goods**
• Budowanie długofalowych relacji opartych na zaufaniu i naszych wartościach - dbasz o własny portfel klientów
• Wprowadzanie klientów w nowe zasady współpracy, regulaminy i zmiany cenowe – jasno i partnersko
• Dbanie o aktualność danych w systemie
• Reprezentowanie marki OLX na najwyższym poziomie

Telefoniczny Doradca Klienta – Telesales

Product Manager

• Own the vision and execution of the pricing engine product across strategy, discovery, development, launch, A/B experimentation, analysis, and operational refinement.
• Define requirements, prioritize features, and align cross-functional work with engineering, data science, analytics, design, customer service, legal, and business stakeholders. You’ll partner especially closely with a team of Data Scientists to integrate machine learning predictions into live pricing decisions through an automated A/B testing framework.
• Play a key role in change management for the dozens of folks currently involved in the price setting process, from Analysts to Category Managers to General Managers. You’ll help them shift their focus from operationally setting prices, to providing strategic input, and monitoring and steering the automated pricing engine.
• Define metrics for success, evaluate performance, and use data to inform decisions at every stage.
• Communicate product direction, risks, and outcomes to our executive team and other senior leaders on a recurring cadence.

Lead Product Manager – Pricing Engine

Accountant

• Realizacja pełnego procesu zamknięć miesiąca zgodnie z harmonogramem Grupy
• Uzgadnianie kont GL, przygotowywanie zapisów księgowych i analiza odchyleń
• Środki trwałe i IFRS 16: Obsługa przyjęć i likwidacji środków trwałych, uzgodnienie rejestru ŚT, rachunkowość leasingu zgodnie ze standardami IFRS 16
• Comiesięczne przeglądy bilansu, analiza pozycji bilansowych i zapewnienie jakości danych finansowych
• Tworzenie i implementacja agentów AI wspierających procesy finansowe
• Prowadzenie projektów optymalizacyjnych i usprawniających procesy R2R
• Implementacja SAP S/4HANA: Aktywny udział w implementacji nowego systemu S4, testowanie rozwiązań
• Wsparcie audytów wewnętrznych i zewnętrznych, zapewnienie zgodności z regulacjami

Senior Accountant

Brand Manager

• Develop and implement annual plans, strategies, and programs to drive category growth, taking full responsibility for all communication with agencies, key stakeholders, and partners.
• Act as the ultimate brand gatekeeper and ensure consistency across product, marketing, sponsorships, PR, influencers, and offline touch points
• Create proactive business action plans in response to market dynamics, collaborating closely with all cross-functional teams, commercial functions, and category leaders.
• Lead the ideation, development, and execution of of high-impact brand campaigns across all channels that resonate with customers.
• You will initiate and leverage marketing research according to market needs.
• You will work with internal analytics teams to evaluate the effectiveness of marketing activities.
• You will drive continuous improvement by adopting an experimental approach to uncover new opportunities, optimize campaign performance, and grow lifetime customer value

Outside Sales

• Prospect the market and identify new potential customers to whom you could sell our services;
• Establish contact with potential clients, present the services, negotiate, and close contracts;
• Constantly develop the customer portfolio in the covered area;
• Maintain relationships with existing customers, and provide them with support, information, and guidance;
• Develop the database of qualified leads through referrals, telephone, cold calling, and networking;
• Prepare reports by collecting, analyzing, and summarizing information.

Key Account Manager, Field Sales

Customer Support

• Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution;
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution;
• Contribute to team effort by accomplishing related results as needed;
• Identify and assess customers’ needs to achieve satisfaction;
• Build sustainable relationships of trust through open and interactive communication;
• Provide accurate, valid, and complete information by using the right methods/tools;
• Follow communication procedures, guidelines, and policies;
• Go the extra mile to engage customers.

Customer Support Agent

Data Engineer

• - Enable efficient consumption of domain data as a product by delivering and promoting strategically designed actionable datasets and data models
• - Build, maintain, and improve rock-solid data pipelines using a broad range of technologies like AWS Redshift, Trino, Spark, Airflow, and Kafka streaming for real-time processing
• - Build data pipelines in our Lakehouse using Medallion architecture
• - Support teams without data engineers in building decentralised data solutions and product integrations, for example, around DynamoDB
• - Act as a data ambassador, promoting the value of data and our data platform among engineering teams and enabling cooperation
• - Cooperate with product teams to streamline source data so that data is cleaner earlier in the process.
• - Follow and promote data mesh principles around decentralised data ownership and ‘data as a product’
• - Enforce privacy and security standards (privacy by design)
• - Increase data literacy of the engineering organisation by hosting training and mentoring other engineers (both less experienced data engineers and software engineers)

Financial Planning and Analysis

• Cultivate a profound understanding of category KPIs, market dynamics, and financial risks across a diverse portfolio.
• Act as the finance partner by managing platform SKU analysis, revenue forecasting, and budget control to optimize performance.
• Enhance sales team efficiency through data-driven insights, optimizing revenue and managing marketing spend for profitability.
• Collaborate closely with the GM on long-term planning and M&A opportunities.
• Lead category Monthly and Quarterly Business Reviews, support pricing MBRs, addressing challenges with innovative solutions.
• Enable category expansion by identifying growth opportunities, aligning financial strategies, and fostering cross-functional collaboration.
• Share goals with the GM, act as a thought partner, and challenge the GM when needed.

Finance Business Partner – Director, General Classifieds

• Cultivate a profound understanding of category KPIs, market dynamics, and financial risks across a diverse portfolio
• Act as the finance partner by managing platform SKU analysis, revenue forecasting, and budget control to optimize performance
• Enhance sales team efficiency through data-driven insights, optimizing revenue and managing marketing spend for profitability
• Collaborate closely with the GM on long-term planning and M&A opportunities
• Lead category Monthly and Quarterly Business Reviews, support pricing MBRs, addressing challenges with innovative solutions
• Enable category expansion by identifying growth opportunities, aligning financial strategies, and fostering cross-functional collaboration
• Share goals with the GM, act as a thought partner, and challenge the GM when needed

• Drive the financial success of the “General Classifieds” Business Unit
• Provide strategic financial insights and ensure operational efficiency
• Collaborate closely with the GM on long-term planning and investments
• Identify growth opportunities and align financial strategies
• Lead category Monthly and Quarterly Business Reviews

Finance Business Partner, Director – General Classifieds

• At OLX, we believe in empowering individuals and businesses by connecting them with opportunities through our innovative online marketplace. As a global leader in e-commerce, our platform spans diverse industries, offering services that range from buying and selling goods to facilitating seamless transactions worldwide.
• We are looking for a Financial Partner to the General Manager of our “General Classifieds” Business Unit, Sylvie De Wever. This portfolio serves millions of consumers monthly, offering a vast array of products and services across Europe. The “General Classifieds” business is at a critical inflection point, requiring a strategic financial leader to navigate a varied portfolio of categories, each with unique opportunities and challenges.
• To accomplish this, OLX is seeking an individual who will play a pivotal role in driving the financial success of “General Classifieds” and will work closely with the General Manager and the Leadership Team to provide strategic financial insights, drive business growth, and ensure operational efficiency. By partnering with internal teams, the Finance Business Partner will ensure that financial planning and decision-making are aligned with OLX’s goals, enabling us to continue leading in the online marketplace.
• This is an exciting opportunity to join a dynamic, fast-paced environment where you can make a direct impact on business performance and contribute to the growth of a globally recognized brand.
• The role will report directly to OLX’s Chief Financial Officer, Suresh Krishnan, and can be based in any of the locations where OLX has operations.

• Cultivate a profound understanding of category KPIs, market dynamics, and financial risks across a diverse portfolio.
• Act as the finance partner by managing platform SKU analysis, revenue forecasting, and budget control to optimize performance.
• Enhance sales team efficiency through data-driven insights.
• Collaborate closely with the GM on long-term planning and M&A opportunities.
• Lead category Monthly and Quarterly Business Reviews, support pricing MBRs.
• Enable category expansion by identifying growth opportunities, aligning financial strategies.